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We visited Astana for business for a period of four days. We had no previous knowledge on the hotel and our local hosts chose it for us. We were very surprised for the level of the hotel in comparison to Ibis hotels in Europe. It...More
Well I am a real Accor Ibis fan and have stayed in many all around the World .
I give Ibis Astana the top award for best all round service (taken away from Kyoto Ibis) .
The service at the front desk at a 4am...More
This hotel left an impressive view. Very good staff. Friendly and hospitable. The location is very convenient. Nearby there is a park, a cafe shopping center and entertainment facilities. And most of all I liked very nice clean room. Because I'm serious about this. I...More
Thank Aigerim K
Response from YevgeniyShr, Manager at ibis AstanaResponded 1 week ago
Thank you for the review. We are glad to know that you enjoyed the stay. We will be pleased to welcome you again at ibis Astana.
My wife and I stayed 6 nights. After an overnight flight from Warsaw, we arrived here by taxi ($6) exhausted at 10 AM. An English speaking receptionist permitted early access to our prepaid 4th floor room.
South facing #4005 had a queen with full duvet,...More
Thank Gene J
Response from YevgeniyShr, Manager at ibis AstanaResponded 2 weeks ago
We are happy to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.
Thank you for your kind...More
We stayed already in many Ibis hotels around the world (for instance Brazil, France, Colombia, Germany). Therefore we were glad to find out during our three nights stay there, that the Ibis Astana stands out when compared to other hotels of this brand. The check-in...More
Response from YevgeniyShr, General Manager at ibis AstanaResponded 4 weeks ago
Thank you for the time taken to write the review. We really appreciate all the good comments regarding your stay and the quality of service. Happy guests- that's what we strive to do. We hope to welcome you again soon.
I am not sure if hotel can do it. But it is pretty easy to get a taxi at the airport. Inside, the airport, there is a taxi service which is pretty reasonable. You can pay in USD too. Language is a huge problem in Astana.