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Radisson Hotel Astana

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Traveller (178)
Room & Suite (45)
Dining (14)
Overview
  • Excellent38%
  • Very good46%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
“cigar bar”(11 reviews)
“the river”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (270)
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186 results
Traveller rating
65
83
26
11
1
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LanguageEnglish
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65
83
26
11
1
Show reviews that mention
All reviewscigar barcapri restaurantthe riverbusiness tripmodern architecturenice swimming poolthe hotel managerbuffet breakfastcomfortable roombottled watergymcitywinter
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1 - 5 of 186 reviews
Reviewed 3 May 2018

I stayed in the hotel during a business trip in February. Meantime outside it was -25 degrees, it was definitely a good experience that inside it was warm and did not even have cold during the night. I remember that I liked the breakfast a...More

Thank consigliere89
Response from Samgat J, Cluster Director of Front Office at Radisson Hotel AstanaResponded 4 May 2018

Dear Guest, Greeting of the Day! Thank you for choosing Radisson Hotel Astana! It was great that you found time and posted your review here. We are glad that liked to stay with us and hope that your next stay during visit to Astana will...More

Reviewed 18 April 2018 via mobile

I stayed here because the Radisson chain is generally well respected among business travellers. But this property is quite old and the rooms are not very comfortable. I had problems with the AC unit and the room layout is not optimal. They don’t seem to...More

Thank fotomania
Response from Samgat J, Cluster Director of Front Office at Radisson Hotel AstanaResponded 19 April 2018

Dear Guest, Thank you for choosing Radisson Hotel Astana!!! We appreciate feedback from our guests who stayed with us and it had been surprised to get such notes from you. Please accept our sincerely apology if we could not meet your expectations. It would be...More

Reviewed 21 October 2017 via mobile

Radisson Astana is located in the heart of the new city of Astana ..close to city attractions ...but the prob is the hotel needs to be updated .. looks very old inside . First day we didn't get even smaller things in the room or...More

Thank Nabid M
Response from Samgat J, Cluster Director of Front Office at Radisson Hotel AstanaResponded 31 October 2017

Dear Guest, Thank you for choosing Radisson Hotel Astana! We noted all your comments as they are important for us to improve our service and product. Please be our guest again if your business brings you back to Astana. Best regards, Samgat Jenisov Cluster Director...More

Reviewed 3 October 2017 via mobile

Nothing but good things to say about this hotel. Stayed there during the ICMCI Annual Conference and they looked after me splendidly. Anything you want is available there. Friendly staff, superbly comfortable room, and tasty food.More

Thank Nicholas W
Response from Samgat J, Cluster Director of Front Office at Radisson Hotel AstanaResponded 8 October 2017

Dear Guest, First of all let us thank you for choosing Radisson Hotel Astana!!! Also thank you for taking time and posting your great review here as it very important for us and we are happy to get such great one from you. It is...More

Reviewed 15 September 2017 via mobile

As part of the Radisson group, Hotel Astana is a nice place to stay. The rooms are spacious, clean and comfortable. Breakfast is well served, lots of choice and well arranged. The ultimate is the huge swimming pool in the basement, free of charge with...More

Thank andreasdebont
Response from Samgat J, Cluster Director of Front Office at Radisson Hotel AstanaResponded 8 October 2017

Dear Guest, Thank you for taking time and posting your great review here as it very important for us and we are happy to get such great one from you. It is very important for us our guest’s feedback to improve our service and product....More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Wheelchair Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Bar/Lounge
Spa
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Pool
Details
Price range
USD 133 - USD 186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Astana
#4 Spa Hotel in Astana
#7 Luxury Hotel in Astana
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 133 - USD 186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Astana
#4 Spa Hotel in Astana
#7 Luxury Hotel in Astana
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (178)
Room & Suite (45)
Dining (14)
Pool & Beach (2)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
Questions & Answers
Ask a question
Travel_Teach33
13 July 2016|
AnswerShow all 2 answers
Response from Gaukhar D | Property representative |
Dear Guest, Greeting from Radisson Hotel Astana! We appreciate your kind interest in Radisson Hotel Astana. Unfortunately we are not able to assist you with your pet transportation and accommodation as we do not allow pets... More
0
Votes
Room Tips
"ask for the river view from higher floors - looks nice"
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"Ask for a room with River View"
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"higher floor"
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"Rooms facing the river may be a good one."
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