We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Kazzhol Hotel

Show Prices
#4 of 50 Hotels in Astana
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Kazzhol Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

117 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 43: English reviews
Trier, Germany
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2016

I stayed twice in the Kazzhol Hotel - on my late arrival in Astana and on the departure day. The standard in both rooms been absolutly OK. The rooms been clean. However you have still the smell from the new furnitures from the recent renovation. Unfortuantely you hear all the noises from the neighbour rooms. Wake-up calls are working. Breakfast... More 

Helpful?
Thank FrnkS
South Wales UK
Level Contributor
158 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 26 September 2016 via mobile

I booked this hotel direct using their website requesting a Standard Room for my wife and myself. When we arrived we found that we had been upgraded to a 'Lux Room' which was very very nice! We found all the staff in the hotel were very helpful and no little thing was to much trouble to resolve or help with... More 

Helpful?
1 Thank Traveller_UK12
Kazzhol A, Front office manger at Kazzhol Hotel, responded to this review

Dear Traveller _UK12! Wow! What a wonderful review! Thank you for this and for choosing our hotel. I'm happy that you enjoyed your stay with us! I am pleased to hear that our staff and service met your needs and expectations. We always try to do our best in order to make our guest's stay comfortable and memorable one! You... More 

Christchurch, New Zealand
Level Contributor
87 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 28 August 2016

We recently stayed here for 2 nights whilst touring Kazakhstan. The hotel has clearly recently been refurbished as our room had very nice new furniture! The reception area was well laid out, the staff behind the main desk spoke excellent English, some of the other staff only spoke basic English but enough again to get by. The rooms are large,... More 

Helpful?
Thank Terran N
Kazzhol A, Front-office manager at Kazzhol Hotel, responded to this review

Dear Terran N! Thank you for taking the time to write such a detailed review. I am very happy to hear that our staff and service met your needs and expectations. I will be sure to let our staff know how much of an impact they made on your experience. I am so glad to hear that we will be... More 

Milton Keynes, United Kingdom
Level Contributor
117 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 8 August 2016 via mobile

We had a lovely time at this hotel. Yes it is a little way out from the centre of Astana but it makes for a nice walk taking in the sights. If walking is not your thing then taxis are cheap. The staff at the hotel were absolutely lovely, very friendly and always a smile on their faces. The breakfast... More 

Helpful?
Thank KarenAaran
Kazzhol A, Front office manager at Kazzhol Hotel, responded to this review

Dear KarenAaron! Thank you so much for taking time to review your stay with us! I am so happy to hear that you had nice time at Kazzhol Hotel Astana! I really appreciate your kind words about our staff, breakfast quality and rooms! Special thanks for recommending our hotel to other travellers. I hope it wasn't your last visit to... More 

London, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 July 2016

Modern (Looked newly renovated) hotel in the Kazakh Capital. I stayed one night in Mid-July as part of a holiday travelling around Kazakhstan. It's convenient for taxis from the airport, and to the city centre, both of which are reasonably priced. The only negative I can think of are that it's a bit of a hike to the city centre... More 

Helpful?
Thank ThomasDwan
Kazzhol A, Front Office manager at Kazzhol Hotel, responded to this review

Dear Mr. Dwan! Thank you for your review and for choosing our hotel. I am so glad to hear that you evaluated our hotel design and enjoyed your stay with us! I am very sorry if several things throughout your stay did not meet your expectations. Our hotel offer daily free transfer to main sightseeings (including city center). We try... More 

Lisbon, Portugal
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 July 2016

The room was OK, with a smell of a new renovation. The amnities were basic. The breakfast was very poor. The egg station quite slow. The reception staff was very friendly. The street where the hotel is located was not nice, as well as the building itself.

Helpful?
Thank PCN51
Kazzhol A, Front Office manager at Kazzhol Hotel, responded to this review

Dear Guest! Thank you for taking the time to write such a detailed review. I appreciate your kind words about our staff. We are very happy that reception team met your expectations. I am sorry to hear that you weren't satisfied with our restaurat service and hotel appearance. Please, note that this information has been passed on to our concerned... More 

Salzburg, Austria
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 20 May 2016

Everyone told me about the bad location,but the truth is you reach the centre in 9 minutes by taxi and the airport in 20 minutes. The hotel itself provides a very high standard like a 5 star hotel. It was my first but not last stay there.

Helpful?
Thank veringetorix09
Kazzhol A, Front Office Manager at Kazzhol Hotel, responded to this review

Dear Guest! Thank you very much for taking the time and review your stay with us! We truly appreciate your kind words about our hotel standards. We are glad to hear that you find our hotel location convenient! We hope to welcome you back soon! Please, don't hesitate to let us know if you're visiting area again soon. Our staff... More 

Ile-de-France, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 May 2016

several times i came to breakfast , when i asked for fried eggs , any times no possible and it was during the break fast time ; i had to take boiled eggs , the staff in the food line need to take care of the few clients , reception team very good

Review collected in partnership with this hotel

Helpful?
Thank Bourdeu G
Kazzhol A, Front office manager at Kazzhol Hotel, responded to this review

Dear Bourdeu G! Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Thank you very much for kind words about our reception team. Our staff are always ready to welcome you. I am sorry to hear that you weren't satisfied with the breakfast service. Misunderstanding may took place.... More 

Dubai, United Arab Emirates
1 review
Reviewed 13 May 2016

It had very good internet speed and was a 5 star rating in comfort and a good nights sleep. I would recommend this hotel to other business travelers. The hotel is also within walking distance to the city center.

Review collected in partnership with this hotel

Helpful?
Thank markwG7185QX
Kazzhol A, Front Office manager at Kazzhol Hotel, responded to this review

Dear markwG7185QX! Thank you for giving us a perfect rating and for recommending our hotel to other travelers! I have shared your review with the whole team and we are so happy that could make your stay with us the most comfortable one! Your feedback is very important for us as we always try to serve our guests in the... More 

Amsterdam, The Netherlands
1 review
Reviewed 13 May 2016

Very good hotel, good service, friendly staff and tidy room. Breakfast and diner are okay. Outside city center but easily reached by taxi. A welk to the city center is a bit too far. Good transportation to the airport.

Review collected in partnership with this hotel

Helpful?
Thank robertbN8570UB
Kazzhol A, Front Office manager at Kazzhol Hotel, responded to this review

Dear robertbN8570UB! Thank you for taking the time to review your stay with us! We apreciate your positive comments about our service, staff , room cleaness and hotel location. I am so glad to hear that you had good experience with Kazzhol Hotel Astana and you liked it very much! Our staff are always ready to help you with anything.We... More 

66 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (43)
Viewed
Room/Suite (12)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (5)
Viewed
View from Room (5)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Room/Suite (2)
Viewed
Dining (3)
Viewed
Hotel & Grounds (3)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Astana hotels
0.3 km away
ibis Astana
ibis Astana
#7 of 50 in Astana
76 reviews
3.6 km away
Rixos President Astana Hotel
4.1 km away
Hilton Garden Inn Astana
Show Prices
Show Prices
Show Prices
2.6 km away
Red Village Hotel
Red Village Hotel
#17 of 50 in Astana
25 reviews
4.3 km away
Brown Hotel
Brown Hotel
#11 of 50 in Astana
15 reviews
3.1 km away
Diplomat Hotel and Business Center
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Kazzhol Hotel

Address: Balkantau Prospekt 213, Astana 010000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Price Range: $75 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kazzhol Hotel 4*
Number of rooms: 71
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Expedia, Booking.com, Priceline, Odigeo and Travelocity so you can book your Kazzhol Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Business Hotel in Astana
#4 Best Value Hotel in Astana
#4 Luxury Hotel in Astana
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Kazzhol Hotel staff and other travellers.
2 questions
Ask a question
Questions? Get answers from Kazzhol Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a non smoking room”
 of 5 bubbles FrnkS, 23 Oct 2016 | Read review
“AC should be easy to change with the seasons and/or the weather, especially since higher floors tend to get too warm on sunny days.”
 of 5 bubbles NoraOlave-Shibusawa, 9 Sep 2014 | Read review
“semi-lux rooms (at the end of hallways) are good choice given the space and light”
  •                   semilux room
  •                   semilux room
  •                   semilux room
 of 5 bubbles twztwztwz, 21 Feb 2013 | Read review
3 of 3
Enter dates for best prices
Check In Check Out
Price Your Stay