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Comfort Hotel Astana

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Comfort Hotel Astana
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62 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Reviewed 22 October 2012

This is a good quality hotel with friendly service and average everything else. I like it cause it works . It's reasonably cheap and all u need in CIS when your on business. If you want better than this then brace yourself cause it will cost.

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1Thank clarkwn
Astana, Kazakhstan
Reviewed 14 September 2012

Good location for my business. Rooms are clean and warm (air conditioning does not work!!). Bed is comfortable enough and there is hot water in the shower. Bar is open and breakfast is basic but fine. Restaurant food is to be expected (I would recommend eating elsewhere, food was not great quality, wine was terrible and it took 1.5 hours...

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1Thank Max_scot1976
Wherever
Reviewed 1 July 2012

This is my second visit to the hotel – the first being in February this year (2012). The staff and location of the hotel remain excellent which is why I completed my three week stay despite the various problems listed below. The problems are: 1) Building Works next to RBS: these continue slowly and, it seems, 24/7; 2) Building Works...

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1Thank GOM99
Wherever
Reviewed 3 March 2012

Location: the hotel is situated just south of the river and midway between the old city and the new government area. Both are a short taxi ride (KZT500; £2.50) away. In summer the old city would be walkable with nice views over the parks and river. However, I was there in the middle of winter with a high of minus...

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Thank GOM99
tashkent
Reviewed 5 February 2012

We were in Astana for 3 days, and did choose Comfort Hotel stay. Except the meetings, i spent all my time in hotel. It is the best idea to stay in the hotel when it is minus 31 outside at noon. Never felt such a cold in my life before. Heating of hotel was good both rooms and lobby. I...

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3Thank hassan e
Moscow, Russia
Reviewed 4 February 2012

Having stayed at some of the other 5 star hotels here, I lowered my expectations when I first entered the lobby. However, the service and attention to cleanliness is really great, especially for CIS standards. For instance, late Friday night we walked down the secondary stairs to have a drink, and my wife noticed dirty footprints on the tile. By...

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2Thank Goncaptive
Cyprus
Reviewed 16 January 2012

Fine rooms, good food... But your staff is dire!! Phone operator is impolite, no reaction on a front desk about my complains... Overall, it's pretty pricy! I hope, next time I will reject my opinion...

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1Thank Greek L
Williamstown, Massachusetts
Reviewed 21 December 2011

Spent 3 nights in the Comfort Hotel recently. Traveling without a mobile phone and not speaking Russian, I needed considerable help from the front desk staff frequently. They provided it warmly and began to anticipate questions and needs in ways that would never happen in a large hotel. Though my room was very modest in size and features, it was...

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1Thank Thomas P
PETROPOVLASK
Reviewed 15 December 2011

spent 3 nights in here with a reasonable price. I did choose it because it is just next to the embassies and one of the closest to airport. Warm lobby and room made me happy, honestly. It is - 25 to - 30 outside, cold .... Hotels are expensive in this city, 5 star ones are charging about 450 usd,...

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Thank mitch b
Berlin, Germany
Reviewed 13 October 2011

Excellent clean hotel in a very central area around shopping malls

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Thank sedef35

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Our name Comfort Hotel may indicate something about us, and ten years we have been confirm this indication of comfortable feeling you have with us. Therefore, please note some facts before checking in and urge your reservations due to the limited number of rooms. We are the first hotel in Astana that received an International Certificate of Quality ISO 9001:2000. Our comfortable Hotel provides a very clean, hospitable and safe environment with an affordable price in Astana where the availability of hotel accommodation is very limited with regard to both price and quality. The upper and upper middle segment corporate and individual business people from foreign countries, government agencies, participators of International Exhibitions, airline personnel and embassy employees constitute the clientele. Our Management and entire staff are looking forward to welcoming you here and wish to assure you that everything will be done to make your stay at Comfort Hotel, Astana, pleasant and comfortable in any way. Assuring you that your patronage will be very much appreciated. ... more   less 

Additional Information about Comfort Hotel Astana

Address: Kosmonavtov St.. 60 | Chubary Micro District, Astana 010000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Price Range: $72 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Comfort Hotel Astana 4*
Number of rooms: 105
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Hotel Style:
#11 Luxury Hotel in Astana
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Hotel Astana staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose Room Number 118, spacious room at the corner.”
 of 5 bubbles , 11 Aug 2016 | Read review
“try and stay clear of room 101”
 of 5 bubbles AmerAbbas, 1 Sep 2014 | Read review
“Front - far end from RBS buiding works”
 of 5 bubbles GOM99, 30 Jun 2012 | Read review
“At the front to avoid the sun coming in too early; the end away from the building site.”
 of 5 bubbles GOM99, 2 Mar 2012 | Read review
“Standart rooms are tiny ones, not bigger than 25 square meter. I changed my room to a bigger one, they call those room lux. Twice bigger than the standart ones with a reasonable price. January and august low season i was told, possible to get good discounts.”
 of 5 bubbles hassane_12, 5 Feb 2012 | Read review
5 of 5