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King Hotel Astana

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King Hotel Astana
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186 Reviews from our TripAdvisor Community

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Showing 91: English reviews
New York City, New York
Reviewed 6 November 2015

This hotel exceeded my expectations. I stayed for 3-nights on the 8th floor. The room was spacious, comfortable, had a big bathroom and a balcony with a great view of the city. The breakfast was delicious and had many options. The staff was friendly and always helpful. I ordered many taxis for various meetings in Astana and the taxi divers...

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Helpful?
Thank danna551
King H, Менеджер по обслуживанию клиентов at King Hotel Astana, responded to this review

Dear Guest, Thank you for taking the time to post a review and we are very happy that you enjoyed your stay. We are looking forward to welcome you in King Hotel Astana once again. Warmest Regards, Saniya Madiyeva

Киев, Украина
Reviewed 29 October 2015

I stayed here 2 time during 2014-2015, but never ever again. Big hotel but I didn't feel myself here comfortable. Rooms are very big, and well as bathrooms, but had always problem with hot water. You can forget about service in this hotel at all.

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Helpful?
Thank VMLDR
King H, Менеджер по связям с общественностью at King Hotel Astana, responded to this review

Dear Guest, I apologize. Thank you very much for leaving such detailed feedback regarding your recent stay at our hotel. Such comments help us to identify mistakes and inefficiencies that we had not been aware of otherwise. We will improve our services to meet your expectations and hope you will enjoy your time with us next time. In the rooms...

Reviewed 17 October 2015 via mobile

It was a pleasure to stay in such clean and welcome hotel. I stayed 3 days and it was enjoyable. Room was huge and clean with convenient breakfast, good gym and welcome reception. I can pay American Express and it is an additional advantage for business travellers. The only point is time for breakfast is from 7 to 10 am,...

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Helpful?
Thank Артем Б
King H, Менеджер по связям с общественностью at King Hotel Astana, responded to this review

Dear Guest, Thank you for taking the time to post a review and we are very happy that you enjoyed your stay. We are looking forward to welcome you in King Hotel Astana once again in the nearest future. Our employees will make sure to provide the finest personal service and facilities for you. Best Regards, King Hotel Astana

London, United Kingdom
Reviewed 17 October 2015 via mobile

This is a an above average local hotel. Very large hotel with big rooms and decent balconies. View not so romantic .. but go high. I was on floor 15. Wifi is fast and the equipment and furniture in the room quite sturdy for Kazakhstan. Staff are helpful with good English. I will stay here again. Ah but the breakfasts...

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1Thank Chrisg59
King H, Менеджер по связям с общественностью at King Hotel Astana, responded to this review

Dear Guest, Thank you for taking the time to post a review and we are very happy that you enjoyed your stay. We are looking forward to welcome you in King Hotel Astana once again in the nearest future. Our employees will make sure to provide the finest personal service and facilities for you. Best Regards, King Hotel Astana

London, United Kingdom
Reviewed 17 October 2015

Stayed several times here. General problem is the lousy internet connection. In winter many rooms are overheated, need to open window to get fresh air. Breakfast is good. Location is not too convenient. For better restaurant just go outside to the old Soviet style one next door.

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1Thank DrekMafefer
King H, Менеджер по связям с общественностью at King Hotel Astana, responded to this review

Dear Guest, Thank you very much for leaving such detailed feedback regarding your recent stay at our hotel. Such comments help us to identify mistakes and inefficiencies that we had not been aware of otherwise. We will improve our services to meet your expectations and hope you will enjoy your time with us next time. Best Regards, King Hotel Astana

Arnhem, The Netherlands
Reviewed 4 September 2015

The hotel was okay. If you are on business trip and on a budget the hotel has everything you need. The bed is not comfortable and the cleanliness could be better. The rooms are quite big and there is free wifi (it is a little slow though).

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Helpful?
Thank Jayme M
King H, Менеджер по связям с общественностью at King Hotel Astana, responded to this review

Dear Guest, Thank you very much for leaving such detailed feedback regarding your recent stay at our hotel. Such comments help us to identify mistakes and inefficiencies that we had not been aware of otherwise. We will improve our services to meet your expectations and hope you will enjoy your time with us next time. In the rooms we have...

Boston, MA
Reviewed 21 July 2015

This hotel has the feel of a Soviet era hotel, and therefore some charm too. But, the rooms are pretty basic and too hot in the winter. The breakfast buffet is sparse. The staff are friendly and helpful. But the rooms are not sound proof, the doors feel like they might fall off their hinges etc. The location of this...

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Thank pardesi_frangipani
Bassano Del Grappa, Italy
Reviewed 24 June 2015

Perfect for business travelers: good quiet location on the "right bank", excellent wi-fi signal. You get helped with luggage, even though there is an elevator. Efficient reception desk, very professional and helpful. There is a comfortable lounge where you can work or even meet people. 1 min walk you find restaurants and caffes, 5 min walk there are supermarkets and...

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Helpful?
Thank Olga C
King H, Менеджер по связям с общественностью at King Hotel Astana, responded to this review

Dear Guest, Thank you for taking the time to post a review and we are very happy that you enjoyed your stay. There is electric outlet in the bathroom near the mirror under the protective cover We are looking forward to welcome you in King Hotel Astana once again in the nearest future. Our employees will make sure to provide...

Mashhad, Iran
Reviewed 21 June 2015 via mobile

We booked the Hotel via a friend who lived about 10 years in Astana. Stuffs are very polite, Internet as wifi is very good, breakfast and dinner are very suitable and delicious. There is a limitation of tea and suger (free) . We expect to solve it in future actually.

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Thank Khosrojerdi
King H, Менеджер по связям с общественностью at King Hotel Astana, responded to this review

Dear Guest, Thank you for taking the time to post a review and we are very happy that you enjoyed your stay. We are looking forward to welcome you in King Hotel Astana once again in the nearest future. Our employees will make sure to provide the finest personal service and facilities for you. Warmest Regards, Saule

Reviewed 5 June 2015 via mobile

If you like a good walk, this hotel could be a top option for you. The room was clean and very reasonably priced considering it included breakfast and, unexpectedly, a modest dinner as well. It's about one hour walk from the Shatyr and a bit further to the Pyramid. The area it's in is pleasant enough. True that the shower...

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Helpful?
Thank Alex F
King H, Менеджер по связям с общественностью at King Hotel Astana, responded to this review

Dear guest Thank you for taking the time to review us and we are very happy that you liked the hotel. Please do let us know when you return and we will do our best to ensure you pleasant stay with us. Warmest regards, Saule

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
King Hotel Astana - it is the biggest hotel in Central Asia with 176 rooms and 299 apartments, capacity of which is for about 700 people. The hotel opened its doors on November 13, 2009 and is already popular for its excellent service, places of entertainment and leisure, as well as other services. Modern 4 -star King Hotel Astana is conveniently located in the heart of the cultural and business district of Astana that allows an active business activity in any part of the city. King Hotel Astana is a place for communication and recreation. ... more   less 

Additional Information about King Hotel Astana

Address: 7, Valikhanov str., Astana 010000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Price Range: $73 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — King Hotel Astana 4*
Number of rooms: 176
Reservation Options:
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Hotel Style:
#4 Best Value Hotel in Astana
#5 Spa Hotel in Astana
#8 Luxury Hotel in Astana
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Questions & Answers

Here's what travellers have asked, with answers from King Hotel Astana staff and other travellers.
3 questions
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Questions? Get answers from King Hotel Astana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in A409”
 of 5 bubbles kairat09, 20 Feb 2017 | Read review
“Rooms on high floors are quiet and have good city views.”
 of 5 bubbles NomadicMike499670, 15 Jan 2016 | Read review
“Choose a room on a higher floor, as the views are great.”
 of 5 bubbles danna551, 5 Nov 2015 | Read review
“ask concierge”
 of 5 bubbles DrekMafefer, 16 Oct 2015 | Read review
“My standard room had two narrow single beds, if alone or with significant other, I might suggest you ask for room with a double bed.”
 of 5 bubbles ChicagoPhilster, 7 May 2015 | Read review
5 of 5