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The Ritz-Carlton Astana

Traveller (119)
Room & Suite (72)
Dining (28)
Hotel website
16 Dostyk Street, Astana 010016 Kazakhstan See on map
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
5 Star accommodation
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4 Nov.5 Nov.
1 room, 2 adults, 0 children
Standard Room
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Reviews (80)
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All reviews the club lounge world class great hotel beyond expectations tasty food junior suite other hotels lobby bar star hotel room service blinds alexandra expo spa rc brand kazakhstan
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1 - 5 of 61 reviews
Reviewed 1 week ago via mobile

Astana’s relatively new Ritz-Carlton is flawlessly appointed and maintained. The service is superb and far beyond what one expects these days. The rooms are spacious, luxurious, and very modern. The pool is actually long enough for swimming laps. But the real jewel in the crown...More

Thank Stephen_ArlingtonVA
Response from Tourist826696, Sales and Marketing Administrator at The Ritz-Carlton AstanaResponded yesterday

Dear Stephen_ArlingtonVA, Thank you for taking the time to leave a review on our TripAdvisor page. It is a great pleasure to receive such pleasant feedback from our guests. We are very glad you enjoyed your stay, our modern interiors and abundant breakfast buffet. We...More

Reviewed 3 weeks ago via mobile

A luxurious new hotel in a modern city, this hotel is an epitome of class and fantastic customer service, in many aspects. One morning, room service made a mistake on our breakfast order, the manager herself, Christine (hope I got her name right) came to...More

Thank rosario308
Response from ElmiraY20, Public Relations Manager at The Ritz-Carlton AstanaResponded 3 weeks ago

Dear rosario308, Thank you so much for this wonderful review. We are thrilled to learn that you enjoyed your stay and thank you for choosing our hotel. We shall be looking forward to welcoming you back. Warm regards, Elmira Yesmakova Marketing Communications Manager The Ritz-Carlton,...More

Reviewed 3 weeks ago via mobile

We booked an afternoon tea here & the communtion between myself & the staff was fantastic considering I had food allergies requests. They were so helpful & accomodating. The afternoon tea was an absolute delight & we thoroughly enjoyed the food, tea blend, atmosphere &...More

Thank Schain65
Response from ElmiraY20, Public Relations Manager at The Ritz-Carlton AstanaResponded 3 weeks ago

Dear Schain65, Thank you so much for taking the time to write a review. We are delighted to hear that you loved the service and experience at ϴzen Lobby Lounge at our hotel. We shall be looking forward to welcoming you back. Have a wonderful...More

Reviewed 3 weeks ago via mobile

Had a fantastic stay in Astana. I have never written a review before but this hotel was so good it has compelled me to say something. The service and friendliness from the staff was outstanding, the rooms superior and the spa was a haven of...More

Thank Liam F
Response from ElmiraY20, Public Relations Manager at The Ritz-Carlton AstanaResponded 3 weeks ago

Dear Liam F, Thank you so much for taking the time and writing this wonderful feedback. We are really happy that your stay was a memorable one. Looking forward to welcoming you back. Thank you Warm regards, Elmira Yesmakova Marketing Communications Manager The Ritz-Carlton, Astana

Reviewed 4 weeks ago

kazaghstan is suffering from a lack of training in hospitality business, Ritz Carlton is an exception. The hotel is beautiful, the food is good and the quality / price amazing. The rooms are modern, full loaded, the spa is nice and the lobby bar as...More

Thank Amédée S
Response from ElmiraY20, Public Relations Manager at The Ritz-Carlton AstanaResponded 4 weeks ago

Dear Amédée S, Thank you so much for your feedback and choosing to stay with us. Elmira Yesmakova Marketing Communications Manager The Ritz-Carlton, Astana

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A symbol of the city’s growth and development, The Ritz-Carlton, Astana brings a new level of luxury to the heart of downtown Astana, Kazakhstan. Located within the Talan Towers, the hotel features 157 guest rooms and suites, each with a spectacular view and some with access to the expansive Club Lounge. Public spaces include exceptional restaurants and lounges, a spa and a fitness center with an indoor pool. Guests staying at The Ritz-Carlton, Astana enjoy a perfect setting near Astana Opera, The Palace of Peace and Reconciliation and Hazrat Sultan Mosque.

Hotel Amenities
Hotel class
Awards & Recognition
Certificate of Excellence
Contact Information
Hotel website
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
USD 192 - USD 361 (Based on Average Rates for a Standard Room)
KazakhstanAkmola ProvinceAstana
Traveller (119)
Room & Suite (72)
Dining (28)
Pool & Beach (4)
Business Centre & Event Rooms (3)
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Questions & Answers
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Anipa T
29 January 2018|
Response from ElmiraY20 | Property representative |
Dear Anipa, Thank you for your question. We will be having events in both ϴZEN Lobby Lounge and Mökki Restaurant. At Mökki Restaurant we will be having Fifty Shades of Valentine's event with a live piano and violin... More
29 January 2018|
Response from ElmiraY20 | Property representative |
Добрый день, Alex! Спасибо за Ваш вопрос. Да, разумеется в нашем ресторане Mökki Вашим детям мы предложить следующие предложения, которые подарит праздник нашим маленьким гостям Каждую субботу в феврале вас ждет... More
29 January 2018|
AnswerShow all 2 answers
Response from ElmiraY20 | Property representative |
Dear adaline75, Thank you very much for your question. Please kindly note that we host Sunday Brunch every first and third Sunday of the month. The price per person: 19 000 KZT per person | exclusive of VAT: Welcome... More
Room Tips
"All rooms are good, upper level will gives you better view"
4 weeks ago
Read review
"book the club room"
25 Aug. 2018
Read review
"Ask for a corner room, which has great views of The Bayterek."
11 Aug. 2018
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"Avoid rooms with a connecting door as there is no soundproofing between connecting rooms."
17 Jul. 2018
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