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04/02/2018 05/02/2018
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    The Ritz-Carlton, Astana

    16 Dostyk Street, Astana 010016, Kazakhstan
    011 7 717 273 4000
    Hotel website
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    04/02/2018 05/02/2018
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    USD 268*
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    Traveller (44)
    Room & Suite (18)
    Dining (6)
    • Excellent72%
    • Very good12%
    • Average2%
    • Poor2%
    • Terrible12%
    Travellers talk about
    “great hotel” (5 reviews)
    “tasty food” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
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    4 Feb.5 Feb.
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (40)
    Traveller rating
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    1 - 5 of 32 reviews

    Reviewed 6 days ago

    As someone who has traveled to over 200 countries, I feel that I have a great deal of experience with hotels and the RItz Carlton in Astana provided us with a truly exceptional experience we will never forget. The service and care that we received...More

    Thank globetrekker88
    Response from Elmira Y, Public Relations Manager at The Ritz-Carlton, AstanaResponded 2 days ago

    Dear globetrekker88, Thank you for your review of our property, your comments are very valued. We appreciate your feedback about our Ladies and Gentlemen and the overall quality of the service. Here at The Ritz-Carlton we take our roles very seriously and we commit to...More

    Reviewed 15 December 2017 via mobile

    Stayed at the Ritz Carlton recently and was overwhelmed with the hospitality and service... truly a personalized hotel with great facilities and a stunning restaurant Mökki for breakfast and other meal occasion. Spa was awesome and enjoyed a relaxing massage after a long flight.More

    Thank Frank K
    Response from Elmira Y, Public Relations Manager at The Ritz-Carlton, AstanaResponded 16 December 2017

    Dear Frank K, Thank you so much for your kinds words. It is wonderful to hear that you enjoyed your stay with us. We will share your comments with our team to ensure a warm welcome for your next visit. Thank you very much Elmira...More

    Reviewed 9 December 2017 via mobile

    The evening of 8th I attended a wedding reception in the Mokki Restaurant, which included a Spanish Wine Tasting event. The food was exceptional and served in a professional and caring manner. My waiter for the evening was Sergazy, who was outstanding in his inter...More

    1  Thank Thomas P
    Response from Elmira Y, Public Relations Manager at The Ritz-Carlton, AstanaResponded 11 December 2017

    Dear Thomas, Thank you for sharing your experience. The fact that you liked your evening at our hotel means a lot to us. We love to hear that you enjoyed the food and the atmosphere at the event. Looking forward to welcoming you back Thank...More

    Reviewed 7 December 2017 via mobile

    Fantastic hotel, with a great location. Right next to the bayterek tower. Two ahopping centres within a five minute walk. The hotel has beautiful decor, super friendly staff. Restaurants serve tasty food and a good price. Drink prices in bars and restaurants are extremely expensive....More

    Thank blossom77
    Response from Elmira Y, Public Relations Manager at The Ritz-Carlton, AstanaResponded 8 December 2017

    Dear blossom77, Thank you so much for your kind feedback. Looking forward to welcoming you in our hotel soon again

    Reviewed 19 November 2017 via mobile

    This was my first visit to Astana and it turned out to be a memorable one thanks to The Ritz-Carlton, Astana. I have been to numerous Ritz-Carlton hotels around the world and each was an amazing experience but this one, this one was different. From...More

    Thank AI-Midfa
    Response from Elmira Y, Public Relations Manager at The Ritz-Carlton, AstanaResponded 20 November 2017

    Dear AI-Midfa, Thank you so much for your feedback. It's an absolute pleasure to hear that you enjoyed your first trip to beautiful Astana and that you liked your stay in our hotel. We will look forward to welcoming you back and will to definitely...More

    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Indoor pool
    • Price range
    • USD 250 - USD 337 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Spa Hotel in Astana
    • #11 Luxury Hotel in Astana
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 157
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Marriott, Expedia, Booking.com, Priceline, Travelocity, Orbitz, Agoda, Ctrip TA, TripOnline SA and getaroom.com so you can book your The Ritz-Carlton, Astana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kazakhstan >
    • Akmola Province >
    • Astana
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    Traveller (44)
    Room & Suite (18)
    Dining (6)
    Pool & Beach (4)
    Hotel & Grounds (27)
    Bathroom (7)
    Business Centre & Event Rooms (2)
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    Questions & Answers
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    Room Tips
    "Junior Suite is absolutely worth it!"
    Read review
    "All rooms are amazing. They will accommodate your needs"
    Read review
    "You can see the main Expo theme structure - the National Pavilion - from the 10th floor rooms which face the..."
    Read review
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