We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Duman Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Duman Hotel
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

136 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Duman Hotel
See the most recent reviews
Showing 50: English reviews
London, United Kingdom
Reviewed 29 September 2012

I stayed here as part of a business convention. I would normally not stay in a hotel which is not part of a chain as I am a platinum member with 2 major hotel chains. First impression, it looks more like an office block than a hotel. The check in staff spoke limited English. Friendliness of Kazakh people are left...

 Report
Helpful?
1Thank R L
Goychay, Azerbaijan
Reviewed 28 September 2012

This is a magnificent looking building in a great location with a megamall and fine restaurants within walking distance. Thats where the good things end. This place is a bleak Soviet throwbak in the middle of vibrant modern Astana. The following list is just the start; - Balcony door sealed. - Phone too far from bed (no bed phone) -...

 Report
Helpful?
1Thank daymannightman
Karaganda, Kazakhstan
Reviewed 14 September 2012

I was staying at this hotel for 2 days in standart room #715. My room was quite large and clean. there was a balcony in the room but it was closed and the doorhandle was totally removed. And i think this in't good idea of the management of the hotel. I still can't understand that decision. Bathroom was really large...

 Report
Helpful?
1Thank MikhailVoznyuk
Essex
Reviewed 20 June 2012

WIFI doesn't work in all rooms ether does the AC. No mini bar. Disinterested staff (it doesnt hurt to smile and be welcoming to your guests). Only the reception staff speak English which makes hard work trying to order food! The stroppy girl at the breakfast reception isn't the best person to greet guests at breakfast. Beds are as hard...

 Report
Helpful?
2Thank Mark B
New York City, New York
Reviewed 14 June 2012

Stayed there for a night and have no complaints about my room or hotel service – the room was huge (a suite really, complete with a guest WC), clean, new and had all the comforts of a modern hotel for business travellers (loved the shower). Although, I suppose one could argue that was to be expected at USD 235 a...

 Report
Helpful?
1Thank MyronNYC
Shrewsbury
Reviewed 11 June 2012

We booked this as the final leg of our Kazakhstan trip in June 2012. Its central location between old and new parts is perfect for exploring. The rooms are fine and the hotel staff are friendly with quite a few being able to speak English. BEWARE - THE SPA IS SEPARATE AND IS CHARGED AS EXTRA! This annoyed us as...

 Report
Helpful?
Thank StephWill
torino
Reviewed 26 May 2012

If you want to sleep, choose another hotel, beds are really uncomfortable, mattress is really too hard. Basic service, frigobar empty, complementary water on the table, shower only, no safe box. Positive things, it's close to the 2 main shopping centers in Astana, breakfast really poor.

 Report
Helpful?
Thank pakito56Torino
Chengdu, China
Reviewed 26 April 2012

The Duman is okay as long as you do not expect too much. The room is big, the bed is okay, the bathroom adequate - not fancy stuff at all. Service is pretty slow with the front staff taking nearly 45 minutes to deliver an iron and ironing board - that is after I was told to go to the...

 Report
Helpful?
Thank stephentaynton
san francisco
Reviewed 10 February 2012

Clean big rooms, shower only. Basic. Bed sucks, bed springs are right there. Don't look for anything else. Food is like prison food (bland and basic). Bar, just ask for vodka and beer, they don't know or have anything else much. opened 24/7. Wifi weak signals, again unreliable. On and off. TV in my room just stops working for no...

 Report
Helpful?
1Thank champagnetraveler
Wiltshire, United Kingdom
Reviewed 1 February 2012

I have stayed many times in Astana for business over the past 11 years. This is the best value-for-money I have experienced. It's a modern, clean, professional - looking hotel. I was really surprised when I walked into my bedroom to find the restrained Scandinavian-style quality. The bar staff were efficient and helpful and bar meals very good. There was...

 Report
Helpful?
1Thank Phil S

109 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (86)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (26)
Viewed
Bathroom (1)
Viewed
View from Room (13)
Viewed
Dining (1)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Hotel & Grounds (6)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Astana hotels
1.5 km away
Hilton Garden Inn Astana
4.2 km away
Kazzhol Hotel
Kazzhol Hotel
#4 of 53 in Astana
120 reviews
2.1 km away
Diplomat Hotel and Business Center
Show Prices
Show Prices
Show Prices
3.9 km away
ibis Astana
ibis Astana
#7 of 53 in Astana
79 reviews
2.2 km away
Astana Marriott Hotel
Astana Marriott Hotel
#3 of 53 in Astana
164 reviews
1.7 km away
Rixos President Astana Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Hotel Complex "Duman" is located in the administrative center of Astana at the joint of the left and right bank of the Esil River and only 15 Kms away from Astana's international airport. Duman is one of those few highest Hotels in the city which has a magnificent view from the windows on the unique architecture of the modern cultural entertaining center of our capital. Central City Park, Duman Entertaining Center, unique ethnic and Memorial complex "Atameken Map of Kazakhstan, shopping malls: "Mega Astana", "Khan-Shatyr" and "Sary-Arka", the capital Circus and other remarkable places are in a close proximity to the hotel. Our structure is perfectly suitable for recreations and meetings with business partners. The Hotel Complex "Duman" has all capacities to hold Conferences, Banquets and Exhibitions. It owns all requisite and modern Audio and Video equipment. The Complex includes 6 conference Halls and a unique multifunctional pavilion which enable gathering from 10 to 500 Persons. Restaurant "Tomiris" which has a panoramic view, offers traditional Kazakh and International cuisines. Comfortable and Hospitable atmosphere will let you feel restful after a long trip or a business meeting. At your disposal there is also a Banquet Hall "Aigerim" which can host banquets up to 250 Guests. Our hotel offers comfortable accommodations and unique amenities that set us apart from other hotels in the area. Enjoy our four dining options, a Karaoke Club, Night Club, Game Room complete with table tennis and Bowling Alley, our guests can visit all without leaving our hotel. In case you need to book a tour or want recommendations in terms of what places to visit in a city, our experienced concierge is available to attend to your queries and requests. ... more   less 

Additional Information about Duman Hotel

Address: Korgalzhyn highway, 2A, Astana, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Price Range: $72 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Duman Hotel 4*
Number of rooms: 213
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, HRS, Travelocity, Hotel.de and Expedia so you can book your Duman Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Duman Astana Hotel Astana
Hotel Style:
#4 Spa Hotel in Astana
#7 Luxury Hotel in Astana
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Duman Hotel staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Duman Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors have better view of the city. it's a 18 floors building.”
  • Entrance Door
 of 5 bubbles mohis885, 12 Dec 2016 | Read review
“ask for a room with a terrace, it has smaller windows, hence less hinder fro the lightshow.”
 of 5 bubbles johan_christel, 6 Oct 2016 | Read review
“Try to get a room with views of the city, as it lights up like a fairy tale at night.”
  • This is the view from the balcony of my room
 of 5 bubbles MichalS510, 30 Aug 2016 | Read review
“Rooms are bright and peacefull and warm”
 of 5 bubbles DeeMazhitova, 16 Feb 2016 | Read review
“Choose other hotels”
 of 5 bubbles 666alexanderk, 22 Sep 2014 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay