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Omana Hotel

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Omana Hotel
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424 Reviews from our TripAdvisor Community

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Showing 378: English reviews
London, United Kingdom
Reviewed 24 November 2016 via mobile

This was our first stop in Cambodia, and from the moment we checked me and my dad felt ever so safe and comfortable. Dina checked us in and helped us with everything along the way. The food was so good we ate there both nights, all fresh and with a great service. Dina helped us getting to all the local...

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Helpful?
Thank SiobhanMorgan1
Reviewed 24 November 2016

I stayed here earlier this month and had an amazing time, I could not fault this place. I arrived early evening, got to the hotel and checked in without any fuss. The room was great, spacious, clean and more importantly comfortable. The room had air conditioning, coming from UK this was a must in the heat of Cambodia haha. The...

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Thank Phil K
Leakhena_GM16, General Manager at Omana Hotel, responded to this review

Thanks for your nice review, sir Phil. It was our great pleasure to serve you during your trip in Cambodia, we hope you had a great time with your beloved one. We had heard that you've lost your contact lens accidentally, and we sincerely apologized for this. We hope to see you real soon, and please do not hesitate to...

Reviewed 19 November 2016 via mobile

We arrived late to the hotel and apparently there was a problem with Booking.com so we were assigned a room of lower category. It was not the hotel fault, the receptionist was very kind and promised the day after I would get a better room. The problem was solved smoothly and I even received a call from the hotel owner...

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Helpful?
Thank Davide C
Leakhena_GM16, General Manager at Omana Hotel, responded to this review

Dear David, Sorry again for any inconvenience and thank for your lovely comment we hope to see you soon.

Reviewed 15 November 2016 via mobile

What can I say about a hotel where the staff are smiling, helpful and have senses of humour? The hotel is perfectly located close to the river, to fine dining, to the Royal Palace, and to local markets and food stalls. The rooms are well appointed, extremely clean and the pool is refreshing, not cold, but a perfect compliment to...

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Helpful?
Thank Awrsmith
Leakhena_GM16, General Manager at Omana Hotel, responded to this review

Dear Mr.Smith, Thanks for your sweet comment this is our pleasure to serve your lovely family during your stay with us and we looking froward to serve you really soon giant.

Reviewed 5 November 2016 via mobile

Location is really good much people and safety. People here really friendly and helpful. I have much fun with them. This Saturday we will friends in local and outside, gathering eating together. Specially food here is really nice.

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Thank Leaphea N
London, United Kingdom
Reviewed 31 October 2016

The photos for this hotel do not do it justice - but not in a good way. It was apparently refurbed recently, but has gotten shabby really quickly. It is nearly unrecognisable as compared to the photos - particularly the outdoor bit. It needs a little maintenance to be restored to how amazing it looks like it was just a...

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Thank Jenni D
Leakhena_GM16, General Manager at Omana Hotel, responded to this review

We feel Sorry for you both have food poisoning but we glade our staff helped you to be better during your stay we looking forward to serve you soon. thanks you for your comment on our photo frame we will look into maintenance.

Reviewed 28 October 2016 via mobile

Very helpful staff and wonderful stay here, we have to give credit to Mr Dina because he is friendly, helpful and good service staff. He is also very attentive to guest. Thumb up 👍👍👍👍👍.... Room is nice and hotel location is convenient to access to every way. Definitely will come again to stay in this hotel because of your very...

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Thank Khee Ker T
Leakhena_GM16, General Manager at Omana Hotel, responded to this review

Dear Khee, Thanks for your nice review this is our our pleasure to serve you the best during your stay we hope to see you again soon.

Geneva, Switzerland
Reviewed 16 October 2016

The hotel is a welcome oasis from the busy surroundings. It is nicely arranged. Reception staff were really lovely and very helpful. The little pool and free breakfast are welcome. The A/C works well and the shower has reliable hot water. My room came with nice minimalist simple wooden furniture in a colour reminiscent of pine. The dimmable lights were...

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1Thank Discovering_the_new
Foshan, China
Reviewed 10 October 2016

We stopped over here for just a night. Its a great little hotel for a quick stopover that is very clean and conveniently located in Phnom Penh. Breakfast is included with your stay. the happy hour is buy-one-get-one. The only downfall was cold water which wasn't even that bad considering the temperatures outside.. think of it as a fresh way...

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Thank Addi88
Leakhena_GM16, General Manager at Omana Hotel, responded to this review

Dear Addi, Thanks for your stay at our hotel we hope to serve you again soon and your kind review.

Bath, United Kingdom
Reviewed 19 August 2016

I stayed here with my Mum and eight year old son for a night before leaving the country. I wasn't much looking forward to being in the capitol again, so hot, sticky, noisy and busy and the hotel we had stayed in when arriving wasn't much cop with hard beds, noisy air conditioning and dark corridors. However the Omana proved...

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1Thank Doonie74
532hello, General Manager at Omana Hotel, responded to this review

Thank for taking your time to review us we always ensure that our staff provide the good service to every customer,Thansk for choosing Omana during your holiday in Phnom Penh, We hope you see you again. Regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Omana Hotel is Western owned and operated. The building was originally constructed in 1994 to house UN officials to support the Cambodian electoral process. Since then it has been under various different renovations & management. In 2015 under new management the building was completely renovated and given its biggest facelift to date. ... more   less 

Additional Information about Omana Hotel

Address: Street 9, Phnom Penh 4139, Cambodia (Formerly Hotel Nine)
Region: Cambodia > Phnom Penh
Price Range: $55 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Omana Hotel 3.5*
Number of rooms: 16
Reservation Options:
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Also Known As:
Hotel 9
Hotel Style:
#20 Family Hotel in Phnom Penh
#23 Business Hotel in Phnom Penh
#26 Spa Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from Omana Hotel staff and other travellers.
3 questions
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Questions? Get answers from Omana Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay extra for superior or deluxe rooms avoid standard on ground floor. Bit noisy and no view”
 of 5 bubbles RobinG761, 23 Dec 2016 | Read review
“Deluxe room probably isn't worth it, it's still tiny.”
 of 5 bubbles 297jennid, 30 Oct 2016 | Read review
“The superior double has a fantastic shower”
 of 5 bubbles Doonie74, 18 Aug 2016 | Read review
“Request an external facing window for your room - an inexpensive upgrade is required”
 of 5 bubbles jax2016878, 30 May 2016 | Read review
“We stayed at a Superior room which had tiles on the floor....nice and cool on the feet.”
 of 5 bubbles JulieR163, 4 Apr 2016 | Read review
5 of 5