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One Up - Banana Hotel

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 30*
USD 25*
Great Deal
USD 28*
USD 30*
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One Up - Banana Hotel
One Up - Banana Hotel
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568 Reviews from our TripAdvisor Community

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Showing 461: English reviews
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Reviewed 3 weeks ago via mobile

My fiance and I have stayed there several times over the last few months, and we love it. David, the Manager, is awesome and a huge help in helping you find what you're looking to do in the city. I stay every time I'm in the city.

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2Thank troubletonez
Heng S, Owner at One Up - Banana Hotel, responded to this review

Dear troubletonez, Wonderful review, thank you so much for your excellent rating and the great Must Stay recommendation. Nice!! It is much appreciated by our kind staff. We are much looking forward to your next stay :-)) Thank you from One Up Hotel Cambodia

Sweet Home, Oregon
Reviewed 15 April 2017

We stayed at the One Up - Banana three times over 2 1/2 weeks as we crisscrossed Cambodia. This lodging was perfect for us and we would definitely stay here again. The rooms were very nice and the entire staff was very courteous, helpful and friendly. Mr. Meng was our driver and he got us around town when we needed...

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Helpful?
2Thank Dick97386
Heng S, Owner at One Up - Banana Hotel, responded to this review

Dear Dick97386, Thank you for your wonderful review. We are happy to read you enjoyed PP so much. And of course it is fantastic to read reviews from guests that visit us on multiple occasions during their Cambodia holiday. I really love the title you picked for the review Dick as it really covers everything about One Up. We love...

Chelmsford, United Kingdom
Reviewed 9 April 2017

We stayed here for only 1 night the staff were amazing all so friendly and helpful. The rooms are a good size with everything you need,there's a really quirky bar next door. Would highly recommend don't get put off by the location yes is down a small alley but just adds to the experience.

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1Thank clairejoce
Heng S, Owner at One Up - Banana Hotel, responded to this review

Dear clairejoce, Thank you for your review "Great little hotel". We appreciate that you for only 1 night stay took the time to rate our little hotel clairejoce! Safe travels onwards!! One Up Hotel

Reviewed 6 April 2017 via mobile

The hotel itself is excellent, rooms are large and clean with good facilities and the staff could not be more friendly. Wifi worked fine. For the price it's amazing. My only complaint is the building works next door which was incredibly loud from about 8 each morning, it's no fault of the hotel, but it's not ideal. Luckily I was...

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Helpful?
1Thank Daniel R
Heng S, Owner at One Up - Banana Hotel, responded to this review

Hello Daniel, Thank you very much for your kind review. Very happy to read you liked our hotel for the friendly staff and our large and clean rooms. "For the price it's amazing", thank you Daniel!! Of course...... the price is currently also amazing because we have lowered the rates during the building works you describe. Luckily most of our...

Reviewed 29 March 2017 via mobile

We stayed here for a couple of nights and it was really good. Excellent value and the staff were all really helpful with advice and also booked us a sunset boat trip which was also great value. I'd definitely stay here again.

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1Thank Matt F
Heng S, Owner at One Up - Banana Hotel, responded to this review

Dear Matt F. Thank you very much for your great review titled "Great hotel". Good to see everything worked out so well. Safe travels onwards and warm regards from One Up Hotel!

New Delhi, Delhi, India
Reviewed 24 March 2017

A small hotel, a bit off the street. Room was small, clean and well furnished. Sleep quality was however was not very good due to two reasons: super noisy street with jarring music at the adjacent restaurant, plus the mattress quality itself was poor. We took the room with balcony but regret paying extra for it as it wasn't exactly...

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1Thank nehaahlawat
Heng S, Owner at One Up - Banana Hotel, responded to this review

Dear nehaahlawat, Thank you for taking the time to review our small hotel and your compliment for our ""Brilliant staff". We are very sorry to hear you were not happy with the room choice. We invite all future guests that are in any way not content with their room to address this at the reception desk whom can see if...

Reviewed 19 March 2017 via mobile

We stayed here 3 nights. Best staff I've ever come across. So welcoming. Good size rooms. Nice bed. Warm showers. Room service. The best thing about this hotel is the street its on, you can do your laundry, there's a cool Japanese tapas restaurant, the patio restaurant which we ate in everyday. And there is a quirky bar on the...

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2Thank Bríd S
Heng S, Owner at One Up - Banana Hotel, responded to this review

Dear Brid S, Thank you for your wonderful review "Best little off street"! We enjoyed reading it and hope many future guests will do as well. Thank you. As most guests go sightseeing early on the day and enjoy our rooftop at the end of the day; we are happy they finish early next door. You will not find a...

Perth
Reviewed 9 March 2017 via mobile

This hotel is a wee bit hard to find as it's tucked away inside a small alley but boy, it makes up with big hospitality. Was welcomed by Mr Rith who exudes warmth, gentleness and helpfulness. An icy fresh lime welcome drink added to the positive impression. What caught me were the many attention to details put in thoughtfully to...

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2Thank lovethefold
Heng S, Owner at One Up - Banana Hotel, responded to this review

Dear lovethefold, dear Mr Alvin Lee, we cannot thank you enough for your very descriptive and excellent 5 star review "Best value budget hotel". indeed, for 30-40 bucks (especially for that rate if guests would skip the intermediary and book with us directly via our site - and use our Travel Desk service for your pick up at the airport...

Bangkok, Thailand
Reviewed 7 March 2017 via mobile

I stayed three nights in one of the two rooms on the roof. The room was clean and comfortable, and I slept well. During the day there is quite a bit of noise coming from outside. The staff is very friendly and helpful. They make a point of greeting guests whenever they enter or leave the hotel, and happy to...

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Helpful?
2Thank Breizho
Heng S, Owner at One Up - Banana Hotel, responded to this review

Dear Breizho, Thank you so much for your wonderful 5 star review. Thank you. Our General Manager, Mr Rith Son, would like to info that this was an accident and should not have happened. Our staff had confused the room. We offer you our apologies for this mishap. Mr Rith has already tightened the control procedures at the Reception Desk...

A TripAdvisor Member
Level Contributor
5 reviews
3 hotel reviews
2 helpful votes
Reviewed 24 February 2017 via mobile

We stayed here for 5 nights. It is situated away from the main town, but is near to some lovely bars & restaurants. Our room was excellent...a good size, modern & super clean with everything we needed. We had also been upgraded, free of charge, to a room with a balcony, which I thought was nice. The hotel has a...

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Helpful?
2Thank A TripAdvisor Member
Heng S, Owner at One Up - Banana Hotel, responded to this review

Hello!! We loved reading your review, thank you very much for your Highly Recommendation! Nice to hear your free upgrade of the room worked out so well :-)) It was great to have you as our guest for 5 days. We agree that our hotel can be a bit of a little oasis of calm in a hectic and buzzling...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Concierge
  • Dry Cleaning
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
We have 14 great rooms, two with private balcony, and two on our beautiful rooftop. All our rooms feature: Mini Bar, Air Conditioning, In-room WiFi, 32" LCD TV, Kitchenette with fridge, Kettle Tea and coffee in room, Walk-in shower with hot water, Daily cleaning service, 24-hour security. ... more   less 

Additional Information about One Up - Banana Hotel

Address: Z9-132, Street 51 | BKK1, Phnom Penh 12000, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $34 - $48 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — One Up - Banana Hotel 2.5*
Number of rooms: 13
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from One Up - Banana Hotel staff and other travellers.
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Melbourne, Australia
over a year ago
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3 months ago
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Questions? Get answers from One Up - Banana Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor room although no balcony good rooms”
clairejoce, 8 Apr 2017 | Read review
“The penthouse has a roof top terrace which I don't think other guests may be aware of, so feels private”
196sallyw, 31 Oct 2016 | Read review
“Top floor is quiet and is great for relaxing.”
558laurences, 25 Sep 2016 | Read review
“Quiet hideaway from the bustle of Phnom Penh”
ConcordMum, 20 Aug 2016 | Read review
“Roof top rooms can be quite hot relative to rooms on lower levels. Choose lower level rooms and you can still use the rooftop patio area.”
robert3764, 3 Aug 2016 | Read review
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*Disclaimer
Prices are for 1 room, 2 adults
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