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The Frangipani Royal Palace Hotel

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The Frangipani Royal Palace Hotel
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652 Reviews from our TripAdvisor Community

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Showing 528: English reviews
Phnom Penh, Cambodia
Reviewed 4 weeks ago via mobile

You're drawn in by the facade of the hotel and the promise of the sky bar and restaurant but on a Saturday lunchtime, that was a ghost town so I opted for a seat on the terrace at street level. Very cool and shady. Took a while to convince the waitron that I really could have a margarita, even if...

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Helpful?
1Thank Andrew B
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Mr. Andrew B, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! Thank you very much for taking out the time to share your feedback on your lunch experience with us. We apologize for the inconvenience caused due to the delay in serving the cocktail. As you put it right, the drinks are made...

New York City, New York
Reviewed 4 weeks ago via mobile

My AAA travel agent in the USA booked this hotel for me through Avanti tours, a travel agency in Thailand. I expected a four-star hotel, but got one that I would rate at three stars tops. The elevator was slow, The bathroom was old-fashioned, and the bed was uncomfortable. Moreover, I had the distinct feeling that the staff attitude was...

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Helpful?
Thank James K
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Mr. James K, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all, thank you for sharing your detailed feedback on your stay with us. We regret the inconvenience you felt due to the speed of the elevator, the design of the washroom and the in- room mattress. Our hotel is designed...

Melbourne, Australia
Reviewed 4 weeks ago

We had a great stay at the Frangipani Royal Palace. The location is great if you want to be close to the main riverfront, restaurants, bars, shopping, museum and grand palace. The staff where very helpful, attentive and always very pleasant. Probably some of the best service we have had in our travels to Phnom Pehn. The breakfasts where included...

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Helpful?
2Thank Adam H
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Mr. Adam H, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all, thank you for taking out the time to share your feedback. Yes, our central location within walking distance to major tourist spots and the bustling riverside is a key feature. We are glad that our team served you to...

Suresnes
Reviewed 16 January 2017 via mobile

We spent a night there for new year. We were nor happy or unhappy. The staff is friendly - the place is clean - we had a nice balcony but for 110 $ we thought the room was a bit small and there was no tooth brush nor tooth paste. Was a bit weird for a hotel of this type....

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Helpful?
Thank Nipoan C
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Nipoan C, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! Thank you for sharing your valuable feedback on your stay with us. We are happy on knowing that our staff and cleanliness could meet your expectations. We regret the inconvenience caused due to the room size and amenities. We have them as “on-call”...

Singapore, Singapore
Reviewed 14 January 2017

Stayed 4 nights with family(3 of us - 1 queen bed and a single bed) and additional 1 night on my own. Glad I chose Frangipani RP Hotel among so many options. First and foremost, it is perfectly located just next to national museum and one block from the river (see hotel pic). Check-in was smooth. Buffet Breakfast was v...

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Helpful?
1Thank Chng K
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Chng K, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! Thank you for taking out the time to share your valuable feedback on your stay with us. We are glad that you stay was great and you enjoyed our Breakfast buffet. Yes, our central location in close proximity to various tourist spots and...

Byron Bay
Reviewed 13 January 2017

Spent 5 night here recently and enjoyed every minute. Fast and efficient check in, shown to our rooms luggage delivered promptly. The room was clean, bed was comfortable. The views from the 8th floor open deck bar were spectacular, overlooking the Royal Palace and the river. Breakfast menu was great,once we discovered the egg station "hidden " round the corner.Again...

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Helpful?
Thank David S
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Mr. David S, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all, we would  like to thank you for sharing your feedback on you stay with us. Every feedback we receive helps us to better understand the needs of our guests and helps us to improve our services and products. We...

Northumberland National Park, United Kingdom
Reviewed 11 January 2017

The view from the roof is amazing. The room was very clean and memory foam mattress and pillows were a dream. The staff and service are excellent, particularly Choeun Heng Hong on reception. I highly recommend a stay here.

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Thank Beewoman2
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Ms. Beewoman2, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! Thank you for taking out time to share your review on your stay with us. We are glad that room cleanliness and comfort met your expectation and at the same time our team being able to deliver their best in hospitality and care....

Reviewed 8 January 2017 via mobile

We were really happy when we arrived in our hotel Phnom Penh, from its classic front and its bright, and airy lobby which smelled beautiful every time you entered from outside, the rooms were more than adequate for us, the roof top bar and pool were great for relaxing in the afternoon heat with great views of the city, the...

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1Thank mark m
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Mr. Mark M, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all, we would like to thank you for taking out the time to share your feedback on your stay with us. We are delighted that you found our hotel décor, design and style to your liking. We took a colonial...

Angeles City, Philippines
Reviewed 3 January 2017

we stayed in 1 room, but the AC wasn't working. i reported it, they sent a technician. the next night it was slightly better but still not good enough. they moved us to another room .. a suite, but not really much bigger. but we had a lovely stay here. the manager went out of his way to check that...

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2Thank CLiesl
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Ms. C Liesl, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all, we would like to thank you for taking out time to share your valuable feedback with us. We sincerely apologize once again for the inconvenience caused due to the malfunctioning in- room air-conditioner. We are sure the charm of...

Phnom Penh, Cambodia
Reviewed 3 January 2017

Went there on Dec. 18, 2016 for the view at the top of this beautiful building near the River. The pool is superb, the terrasse large, the view is magnificent even though it's not the best in town. Just a few drinks, beautiful pics and that's it.

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Thank Thierry000
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Mr. Thierry000, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all, we would like to thank you for taking out time to share your review even though you just visited our rooftop pool and Sky Bar. Yes, the central location, roof top pool and Sky Bar is one of the most...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Frangipani Royal Palace Hotel is situated in the heart of Phnom Penh on the edge of the citys art district and couple of minutes walk from the bustling river front area and the historic Royal Palace.With a roof top pool and restaurant, our own spa, and spacious, comfortable rooms, the hotel is the perfect base from which to explore Cambodia’s capital. ... more   less 

Additional Information about The Frangipani Royal Palace Hotel

Address: 27 Street 178 (Corner of Royal Palace & In Front of Riverside), Phnom Penh 12000, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $77 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Frangipani Royal Palace Hotel 4*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#17 Luxury Hotel in Phnom Penh
#22 Family Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from The Frangipani Royal Palace Hotel staff and other travellers.
7 questions
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1 month ago
Vientiane, Laos
17 days ago
Vientiane, Laos

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Questions? Get answers from The Frangipani Royal Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“7th floor rooms with palace view best with small balcony. bar and breakfast is on 8th floor don't have to wait for the slow single lift.”
 of 5 bubbles TerryD08, 19 Feb 2017 | Read review
“Maybe ask for a room at the front with a balcony”
 of 5 bubbles jocelyntdrummond, 11 Feb 2017 | Read review
“Best river views”
 of 5 bubbles Yasas_Nadeera, 6 Feb 2017 | Read review
“We stayed in room 516 and it was with beautiful view of Wat Onalum”
  • View of Wat Ounalom captured from the room we stayed
 of 5 bubbles amyamyamy345, 3 Feb 2017 | Read review
“Get a room with a window that doesnt face a wall”
 of 5 bubbles 731lizg, 30 Jan 2017 | Read review
5 of 5