We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

River Palace Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
River Palace Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

103 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 86: English reviews
Yangon (Rangoon), Myanmar
Reviewed 2 weeks ago via mobile

I checked in no Warm water got told to wait 1 hour. Then I ordered a Taxi to go to my Meeting they forgot about it and let me wait for another 30 minutes. Staff got Language Barrier. Good Wines and the pricing is reasonable.

 Report
Helpful?
Thank Magnus S
Reviewed 2 November 2016

Very comfortable hotel overlooking the river which means there is always something going off to hold your interest.The Staff are the Stars of this hotel,nothing is to much trouble to make sure your stay is memorable.Cannot praise them enough so friendly and always a great smile awaits you .The rooms are spacious and pleasantly presented and the air conditioning is...

 Report
Helpful?
Thank Ian C
Reviewed 14 August 2016

Spacious family room and very clean. The staff were very attentive, helpful, and always with a smile. Breakfast buffet is average. The reason why it did not receive five stars is because of the location.

 Report
Helpful?
Thank Soursdey M
Bor S, General Manager at River Palace Hotel, responded to this review

Dear Sourdey M, Thank you for your recent review our hotel. We look forwards to welcome you soon. Have a nice day Best regards, Bor Sombun

Kuala Lumpur, Malaysia
Reviewed 24 May 2016

We arrived in Phnom Penh Airport as scheduled at about 8 am. Engaged a taxi to take us to the pre-booked accommodation with River Palace Hotel & SPA. The petite lady at the desk was very kind to check us in immediately. We left our backpacks in our respective rooms & quickly headed out to Cheoung Ek or Killing Field...

 Report
Helpful?
Thank LongTekseng
rathafom182, Front Office Manager at River Palace Hotel, responded to this review

Dear Long Tekseng, Warmest greeting from River Palace Hotel & Spa! Thank you so much for writing us your feedback. It is with great pleasure to hear that you enjoyed staying with us. We are delighted to read you liked our hotel and other facilities. And we are currently working on facing the issue to improve the Wi-Fi and the...

Sihanoukville, Cambodia
Reviewed 20 April 2016

The room is huge with luxury amenities, and it located in urban area with a beautiful river view. The staffs are very friendly and always with a smile. It was a very good relaxing place since my last trip in Phnom Penh.

 Report
Helpful?
Thank lakkimhok
rathafom182, Front Office Manager at River Palace Hotel, responded to this review

Dear Lakkimhok, Warmest greeting from River Palace Hotel & Spa! Thank you so much for writing us with your good feedback. It is with great pleasure to hear that you enjoyed staying with us. We are delighted to read you liked our staffs, location, room and other facilities. We will be sharing your feedback with our team for encouragement while...

Cavite Province, Philippines
Reviewed 9 March 2016

We stayed here last February and as we entered the hotel, it was actually beautiful. We even got free drinks at their bar and free use of their jacuzzi. Their wifi was fast and the rooms were clean and great. The breakfast was also good. They have a very approachable staff who willingly accompanied my friend and I to buy...

 Report
Helpful?
Thank RJJJJJJJ
Bor S, General Manager at River Palace Hotel, responded to this review

Dear RJJJJJ, Warm greeting! Thank you for your accommodation stay with us during your recent visited to Phnom Penh, We value your review and look forwards to serve you next destination. Have a nice day Regards, Bor Sombun General Manager

Childers
Reviewed 9 March 2016

This hotel overlooks the Mekong and is just a short tuk tuk ride to the main area of restaurants etc. Room was large, with a king bed and a single, which as 2 females travelling together suited us perfectly. The only gripe I have is that the airconditioning did not cool at all, which made for a very unpleasant sleep....

 Report
Helpful?
Thank PamelaChilders
rathafom182, Front Office Manager at River Palace Hotel, responded to this review

Dear PamelaChilders, Warmest greeting from River Palace Hotel & Spa! Thank you so much for writing us your feedback. It is with great pleasure to hear that you enjoyed staying with us. We are delighted to read you liked our beautiful location, room and other facilities. And we are currently working on facing the issue to improve the air conditioner....

Regina, Canada
Reviewed 23 January 2016 via mobile

We were happy to arrive at The River Palace Hotel after a long bus ride from Ho Chi Minh City. Although it is probably 30-40 years old, it is well built and very comfortable. We found an insider deal via Agoda, which fit our budget. The Dinner menu in the restaurant offered several Khmer dishes and were very tasty. The...

 Report
Helpful?
Thank GerriCL
Reviewed 8 January 2016

it a really great place for me to stay in Phnom Penh, Breakfast was good and wifi is fast it easy for me to do my job. staff are very friendly and helpful. the room very comfortable. here also including Steam, Susana, Jacuzzi, and gym. i was using their Jacuzzi make me feel very refreshing. next trip i will come...

 Report
Helpful?
Thank Davin S
rathafom182, Front Office Manager at River Palace Hotel, responded to this review

Dear Davin S, Thank you for completing the survey regarding your recent stay at our property. Your feedback is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Tel Aviv, Israel
Reviewed 4 January 2016 via mobile

It's an old hotel, maintenance is ok, but it was impossible to get the right water temperature in the shower, the carpet looks too old and dirty and the wifi was weak so they gave us an extra device. The room is big and comfortable. Breakfast was poor. Also note this is not very close to the center or the...

 Report
Helpful?
Thank m_dory

65 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (57)
Viewed
View from Room (5)
Viewed
Room/Suite (15)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (6)
Viewed
Dining (1)
Viewed
Bathroom (9)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (8)
Viewed
Hotel & Grounds (4)
Viewed
Dining (1)
Viewed
Room/Suite (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Phnom Penh hotels
2.1 km away
High Sky Hotel
High Sky Hotel
#163 of 268 in Phnom Penh
34 reviews
0.0 km away
Kirirom Crystal Hotel
Kirirom Crystal Hotel
#156 of 268 in Phnom Penh
9 reviews
0.0 km away
Raksmey Suo Hotel
Raksmey Suo Hotel
#113 of 268 in Phnom Penh
11 reviews
Show Prices
Show Prices
Show Prices
0.0 km away
Rain Rock Hotel
Rain Rock Hotel
#139 of 268 in Phnom Penh
44 reviews
0.0 km away
The Mekong Dragon Hotel
The Mekong Dragon Hotel
#71 of 268 in Phnom Penh
64 reviews
3.4 km away
River Home Boutique Hotel
River Home Boutique Hotel
#85 of 268 in Phnom Penh
108 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
The River Palace Hotel is a four-star property with 59 spacious rooms and suites, offering contemporary comfort and modern amenities. The hotel features 25 city-view and 34 river-view rooms, all measuring 33 square meters and featuring flat-screen televisionss, complimentary Wi-Fi, walk-in showers and bathtubs. A sanctuary of calm in the heart of the lively Cambodian capital city, Phnom Penh, this hotel provides the ideal location for both business and leisure travelers seeking comfort, convenience and excellent value. And with facilities including the Riverview Restaurant, function rooms, fitness centre, lounge and a spa with the city's only traditional Hammam, guests have all their needs catered for. ... more   less 

Additional Information about River Palace Hotel

Address: National Road No. 5, Sangkat Sras Chork, Khan Daun Penh | Khan Duan Penh, Phnom Penh, Cambodia (Formerly BEST WESTERN River Palace Hotel)
Region: Cambodia > Phnom Penh
Price Range: $47 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — River Palace Hotel 4*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelTravel.com, Priceline, Asiatravel.com Holdings, Travelocity, Agoda, Hotels.com and Odigeo so you can book your River Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from River Palace Hotel staff and other travellers.
1 question
Ask a question
Questions? Get answers from River Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the road are quieter than those overlooking the river due to a disco near by .”
 of 5 bubbles iancE6519WP, 2 Nov 2016 | Read review
“The Lifts elevator air-conditioning is really cool.”
 of 5 bubbles LongTekseng, 23 May 2016 | Read review
“Double Deluxe River View”
 of 5 bubbles lakkimhok, 20 Apr 2016 | Read review
“Make sure the aircon is operating.”
 of 5 bubbles PamelaChilders, 8 Mar 2016 | Read review
“River Deluxe City is very good for stay”
 of 5 bubbles davins2016, 7 Jan 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay