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Jasmin Monument Hotel

378 reviews
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Traveller (117)
Room & Suite (39)
Pool & Beach (20)
Overview
  • Excellent52%
  • Very good32%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“tuk tuk”(47 reviews)
“top floor”(21 reviews)
“comfortable bed”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (378)Write a Review
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Traveller rating
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6
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LanguageEnglish
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169
100
42
10
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Show reviews that mention
All reviewstuk tuktop floorcomfortable bedno liftgreat poolfree upgradeceiling fanswimming poolair conditioningboutique hotelthe location is perfectkilling fieldshot waterbreakfast was includedrooms are largeroyal palacebalcony
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1 - 5 of 327 reviews
Reviewed 2 weeks ago

The room had working Air con, safety deposit box and a very comfy bed. The staff were very friendly, although they didn't speak enough English so it was a challenge having discussions with anyone except the man on reception. The breakfast here is very poor....More

Thank Jay C
Reviewed 2 December 2017 via mobile

Pros: ok ish location, new sink /shower appliance in bathroom, and free bottled water. Oh and the safety box worked. That's about it. Cons: flooded bathroom, mouldy bathroom walls, bathroom door didn't even close. Fridge stank, balcony door felt very flimsy, windows could be unlocked...More

1  Thank Andriana M
Reviewed 24 November 2017 via mobile

The staff very unfriendly, very low knowledge on English and the manager very not polite. For the price we spend in the town can found thousand time better and more clean. The swimming pool water is not clear and also small. For room service is...More

Thank Didi E
Response from Manika P, Manager at Jasmin Monument HotelResponded 29 November 2017

Dear Didi E, First of all i would like to say thank you for staying with us. and we would like to inform you that all our management are very polite and always keep all customer as like king. but only you that we could...More

Reviewed 3 November 2017

This hotel goes for a decent price and is in a great location, but it's dingy. The photos look great online, but when you arrive you will find things are showing age. The deadbolt of my room door was missing, for example. The shower drain...More

1  Thank Julius B
Response from Sokchan L, Manager at Jasmin Monument HotelResponded 28 November 2017

Dear Julius B, Thank you very much for staying with us, and would you please accept my apologize that you have uncomfortable stayed with us, we would like to inform that from now on my hotel already update all inside in hotel, and we hope...More

Reviewed 17 October 2017 via mobile

As stated by other reviewers here, this hotel lacks maintenance. At first it seemed that it only needed a paint job. But the ac didn't work (apparently not the first time, as i see the reviews here). Also lack of sufficient working light bulbs and...More

1  Thank Magali V
Response from Sokchan L, Manager at Jasmin Monument HotelResponded 28 November 2017

Dear Customer, Thank you very much for staying with us, and would you please accept my apologize that you have uncomfortable stayed with us, we would like to inform that from now on my hotel already update all inside in hotel, and we hope fully...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Restaurant
Room Service
Free Parking
Breakfast included
Hotel Amenities
Laundry Service
Multilingual Staff
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Business Centre with Internet Access
Concierge
Self-Serve Laundry
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
USD 24 - USD 35 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Best Value Hotel in Phnom Penh
#16 Romantic Hotel in Phnom Penh
#20 Business Hotel in Phnom Penh
#42 Spa Hotel in Phnom Penh
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 24 - USD 35 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Best Value Hotel in Phnom Penh
#16 Romantic Hotel in Phnom Penh
#20 Business Hotel in Phnom Penh
#42 Spa Hotel in Phnom Penh
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (117)
Room & Suite (39)
Pool & Beach (20)
Dining (9)
Hotel & Grounds (85)
Bathroom (10)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jperazzo
3 July 2017|
AnswerShow all 3 answers
Response from Mike H | Reviewed this property |
....we arrived a little early and they let is check in. it depends on whether the room is serviced after previous occupants. but for sure they will let you chill by the pool
1
Vote
ClareDXB
25 August 2016|
AnswerShow all 2 answers
Response from Samkot l | Property representative |
yes we are
0
Votes
ClareDXB
25 August 2016|
AnswerShow all 2 answers
Response from Samkot l | Property representative |
yes we do allow
0
Votes
Room Tips
"Third storey room with a balcony has a great view."
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"Go to another hotel"
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"1st floor with access to balcony"
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"Stick to first floor"
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