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White Mansion

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1,826 Reviews from our TripAdvisor Community

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Showing 1,569: English reviews
Macau
Reviewed 4 December 2015 via mobile

I came for three days and picked this hotel over Raffles as it had so many good traveler comments. I have to say the staff is lovely and they tried to anticipate my every need, but it was a little "too boutique" to suit my tastes. This morning when I came to the lobby to check out the doors were...

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Helpful?
Thank SwitzerNYC
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, I would like to thank you for this great review about your recent stay at White Mansion. It is very sweet of you to compare with the huge Raffles hotel, unfortunately it is not relevant as it is the most expensive 5 star hotel in Phnom Penh. Our little 4 star family boutique hotel is also 3...

Reviewed 30 November 2015

This was our first stop in south east asia and it was a good one. I believe the hotel is the old US embassy , the architecture of the building is really nice and the rooms were huge! We were greeted and checked in really fast, the room had all the amenities that we needed. The hotel is located on...

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Thank Francisco P
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, We appreciated your long and detailed review of your stay in our Historical building, White Mansion, former Residence of the American Embassy in Phnom Penh. Thank you very much for taking some of your precious time to write it. Of course, I wouldn't say I'm not honored by your kind words about me, but above all, your...

Aberdeen, Scotland
Reviewed 30 November 2015 via mobile

With chain hotels you generally know what you are going to get. When you stay at a boutique hotel like the White Mansion you realize the loyalty points are just not worth it - the service from high quality independently run hotels is just so much better. This hotel offers sublime luxury and service. Bedroom was amazing - we stayed...

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2Thank HamburgerMan
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, I would like to thank you for this great review about your recent stay at White Mansion. We are really happy that you took the time to comment your experience at both White Mansion and our famous French Cafe and Bakery Eric Kayser. The support of our guests is extremely rewarding for our team and we really...

Cambridge, Canada
Reviewed 28 November 2015

Very nice hotel. Friendly & helpful staff, very large,clean room, well appointed. Old style hotel, with wood throughout and high ceilings. Bakery in the front lobby area. Good breakfast and fast wifi. Recommended.

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1Thank hiking_reads
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Indeed, you are right: White Mansion is the Historical building of the Residence of the American Embassy. Thank you for sharing with us your wonderful experience with us in Phnom Penh. It's guest feedback such as yours that ensures us we are maintaining our standards of providing excellent service to our guests. I shared your nice words...

Brussels
Reviewed 25 November 2015

I staid in White Mansion for one night. Room was very spacious. Hotel is well located close to different activities. This hotel doesn't have a pool (or perhaps it is very well hidden). Breakfast is served at a bakery. You can order only from card, but food was tasty and service was quick and polite.

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Thank Elgars O
GM-WM, General Manager at White Mansion, responded to this review

Dear Guest, So really, we have no pool or it is well hidden??? A 25 meter pool??? The all property is 35 meter x 35... We can see here the limit of freedom of speech. For some people, it is clearly not reasonable. Not even talking about the fact that you are judging 5 star hotel at 300$ a night...

Reviewed 25 November 2015

We stayed here for 2 nights during a tour of Cambodia. The hotel is in a really good central location, in a quiet tree-lined street. Our room was very spacious, clean and pleasant - a nice place to come back to after the heat of the day. The staff and management were very professional and attentive - very happy to...

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2Thank M B
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Thank you for sharing this raving review of your stay with us - we're absolutely thrilled by it! Feedback from our guests is always useful to us as we continue in our endeavour to provide a level of service and personalised experience that is second to none. It is so heartening to learn that you had enjoyed...

London, United Kingdom
Reviewed 23 November 2015

The hotel is beautiful and the rooms very good quality with beautiful bathrooms. The sweeping staircase is lovely and the staff very friendly. An added bonus is the French cafe connected to the hotel which has amazing breads and cakes - a definite stop for lunch. My only constructive feedback is the service In the cafe and front of house...

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Thank Rachel T
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Reading your kind and fair review of your stay at White Mansion in Phnom Penh, I thought: wow, how lucky we are to have such wonderful guests! Believe me, the all team appreciate a lot the time you take to write your feelings about our historical Residence of the American Embassy and our famous French Cafe and...

Reviewed 23 November 2015 via mobile

Just returned from three week honeymoon in Vietnam and Cambodia where we stayed in some amazing hotels. But the White Mansion was our favourite, stylish decor, great food and warm friendly attentive staff that made us feel like Royalty.

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4Thank Steve B
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, How can we thank you for such a wonderful review with a 5? Your kind words mean so much, especially to the staff who work so hard to provide the best service possible. Again, thank you for your kind review of White Mansion. We hope to welcome you back very soon. Let us know how we can...

Perth, Australia
Reviewed 21 November 2015

We spent a very comfortable two nights at the white mansion, the rooms were very spacious. The pool area was great to chill around after a hectic day of checking the sites. The staff lovely and very helpful, considering my limited Khmer. The reception were happy to organise Tuk Tuks for our tours to killing fields and S21 both which...

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Thank kensington61
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Many thanks for taking the opportunity to share your review of your recent stay at the White Mansion, historical residence of the American Embassy in Phnom Penh. I am pleased to note that you found my team to be exceptionally warm and informative and that you enjoyed our location. As you said, your lovely breakfast is now...

London, United Kingdom
Reviewed 20 November 2015

Lovely boutique hotel ideally placed and near the Royal palace. The rooms are modern, large, clean and very comfortable. The only down side was that it doesn't have a restaurant or bar. Breakfast is served in an adjoining bakery/cafe. There are numerous places to eat and drink along the waterfront which is easily reached via tuk tuk. That said, because...

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Thank 1954Barry
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, No restaurant but en excellent cafe which serves a selection of Asian and western dishes and starters, homemade with passion and quality. Open daily from 6am to 11pm, non stop. It seems that this was not clearly explained to you. Sorry about that. Indeed, you are right: White Mansion is the Historical building of the Residence of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Vintage [ˈvɪntɪdʒ]: denoting something from the past of high quality, especially something representing the best of its kind. Welcome to the historical residence of the American Embassy in Phnom Penh. Unique charming boutique hotel, White Mansion is located in the heart of the city, only few steps away from all major highlights and business area, in a quiet environment. New addition, the famous French Eric Kayser Bakery and Cafe is now part of our offer on site. A unique experience of Phnom Penh to enjoy your nights as well as your breakfast! ... more   less 

Additional Information about White Mansion

Address: 26 Street 240, Phnom Penh 12207, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $86 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Mansion 4*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#1 Family Hotel in Phnom Penh
#1 Romantic Hotel in Phnom Penh
#3 Business Hotel in Phnom Penh
#4 Luxury Hotel in Phnom Penh
#5 Spa Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from White Mansion staff and other travellers.
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Questions? Get answers from White Mansion staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the first floor are more pleasand than those on the ground floor”
 of 5 bubbles 356alastairc, 28 Feb 2017 | Read review
“We were on the third floor and very quiet. Plus, hotel has an elevator which is somewhat of a luxury in SE Asia.”
 of 5 bubbles 753sherit, 25 Feb 2017 | Read review
“We had a large room located on the ground floor close to reception. Although it was near the lobby area we didn't suffer from any outside noise. ”
 of 5 bubbles fdep, 4 Feb 2017 | Read review
“All rooms are good.”
 of 5 bubbles janephil1, 7 Jan 2017 | Read review
“Room with the terrace over entrance is great”
 of 5 bubbles 18Anlan, 7 Jan 2017 | Read review
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