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White Mansion

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 60*
USD 56*
Great Deal
USD 60*
USD 60*
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White Mansion
White Mansion
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1,905 Reviews from our TripAdvisor Community

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Showing 1,637: English reviews
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Southampton, United Kingdom
Reviewed yesterday NEW

The WHite Mansion is the old residence of the American ambassador (so Im told) and has a grand entrace and large high rooms. Decor is refined with lots of dark polished wood, our bedroom was decorated tastefully with a very large bathroom and walk in shower, our room looked out over the pool at the rear - very quiet. The...

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Helpful?
2Thank Bill H
Hong Kong, China
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

My first impression and my last impression are both about the staff: they are courteous, respectful, reliable and genuinely eager to help. They seemed to be well trained too and their English is proficient. I love the structure of this old colonial building with its tall ceiling and spacious room. Everything is tastefully designed inside the room with a touch...

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Helpful?
Thank Ria L
About Hotel's Favourite Review
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Thank you for sharing your experience and for posting a detailed review of your recent stay at our Historical Residence of the American embassy in Phnom Penh.. Your feedback is important to us to be able to cater for all guests and satisfy the individual requirements for each and every visitor hence we continue to look for...

Mumbai (Bombay), India
Reviewed 2 days ago NEW

Had been here recently & stayed for 2 nights. This property gives you a feel of a mansion or a big bungalow literally. The lobby & the stairs are designed in a traditional way to make you feel like home with huge rooms. The room given to us initially had some problem & was changed immediately upon telling them the...

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Thank NikhilNahar
Wynnum, Australia
Reviewed 2 days ago NEW

Warm, caring and exclusive- this was a beautiful oasis in a hustle and bustle hot city. The pool was cool, clean and inviting. The all day breakfast option was a holiday highlight - particularly the amazing croissants!

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1Thank harringtonkm123
Reviewed 3 days ago NEW

When you first arrive they will greet you with special drinks and escort you to your very stylish-spacious rooms. Afterwards you can enjoy the spa and look for Ms. T, she was good in performing thai massage. You can also enjoy the fruits and biscuits that will be in your room. Also a cellphone will be lended to you as...

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Helpful?
Thank manellgonzalez
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guests, You make us love our work! It is a true pleasure for all the team to read such a comment about White Mansion and our famous french Cafe - Bakery Eric Kayser. This is the best reward for our daily hard work. Thank you so much for your very welcomed kind words. Warm regards, Ms Sokha Meu...

Reviewed 6 days ago NEW

I stayed 5 nights at the White Mansion. The pace is very cosy and well located in the city. The staff is lovely and the venue is extremely comfortable: rooms are wide and clean, had the chance to have a balcony, and breakfast at the cafe just downstairs is really goood.

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1Thank benoitp21
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Indeed, you are right: White Mansion is the Historical building of the Residence of the American Embassy. Thank you for sharing with us your wonderful experience with us in Phnom Penh. It's guest feedback such as yours that ensures us we are maintaining our standards of providing excellent service to our guests. I shared your nice words...

Reviewed 1 week ago

From the moment we stepped in - I mentioned to my partner how friendly and courteous the staff is. They genuinely were happy to help us and answer all our questions about cafes, restaurants and tours. One of the ladies then took us to our rooms and explained us about all the amenities. The building itself and the entrance is...

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2Thank 498anitag
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Your review of our property was just a delight to read. We definitely love to hear the phrase " From the moment you walk in the door you feel welcomed and the attentiveness continues throughout your stay " because that is what we strive for. Thank you for your kinds words and we hope you get to...

Vientiane, Laos
Reviewed 1 week ago via mobile

Had a lovely 3 night stay here in May. Hotel staff could not do enough to help us. From the moment we arrived to the time we left their attention to detail was fantastic. We had a lovely room up on the 4th floor with a balcony which was so quiet. We journeyed by tuk tuk everywhere and security ensured...

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2Thank Tracie0909
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, “Fantastic customer service!” What a wonderful accolade for our team at the White Mansion. Many guests are pleasantly surprised by our lovely team, the atmosphere of this former residence of the US embassy in Phnom Penh, the spaciousness of their rooms, as well as the excellent breads and pastries at our Cafe, courtesy of the famous Parisian...

Reviewed 1 week ago

The architectural and interior design is delightful, the staff gracious and helpful. Breakfast at the adjoining Erik Kayser was delicious and relaxed -- a great place to have colleagues come for meetings. Pool is clean and lovely, good for laps.

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2Thank DiscoveringPhnomPenh
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, How can we thank you for such a wonderful review with a 5? Your kind words mean so much, especially to the staff who work so hard to provide the best service possible. Our Embassy is wide open and breakfast from Maison Eric Kayser waiting for you! Again, thank you for your kind review of White Mansion....

Portsmouth
Reviewed 2 weeks ago via mobile

Chose this as a boutique hotel with some history and it didn't disappoint - you could tell it was originally an Embassy an imposing building with a colonial feel. Staff were wonderful. Pool was lovely and just the right size for a swim or dip in the heat. We had an attic room with a balcony view over the city....

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Helpful?
Thank kada1988
GM-WM, General Manager at White Mansion, responded to this review

Thank you for your review, I'm so pleased to hear that you had such a fantastic stay and we all look forward to welcoming you again very soon at White Mansion and our famous Eric Kayser bakery and café. Kind regards, Ms Sokha Meu General manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Vintage [ˈvɪntɪdʒ]: denoting something from the past of high quality, especially something representing the best of its kind. Welcome to the historical residence of the American Embassy in Phnom Penh. Unique charming boutique hotel, White Mansion is located in the heart of the city, only few steps away from all major highlights and business area, in a quiet environment. New addition, the famous French Eric Kayser Bakery and Cafe is now part of our offer on site. A unique experience of Phnom Penh to enjoy your nights as well as your breakfast! ... more   less 

Additional Information about White Mansion

Address: 26 Street 240, Phnom Penh 12000, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $86 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Mansion 4*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#1 Family Hotel in Phnom Penh
#1 Romantic Hotel in Phnom Penh
#2 Business Hotel in Phnom Penh
#4 Luxury Hotel in Phnom Penh
#5 Spa Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from White Mansion staff and other travellers.
11 questions
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Questions? Get answers from White Mansion staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the road side are better the other side has ugly view of inside lanes”
NikhilNahar, 22 May 2017 | Read review
“Try to get the higher floor to have a bit more of a view.”
498anitag, 17 May 2017 | Read review
“One suggestion: luggage rack inside the room.”
974rial, 7 May 2017 | Read review
“Don't opt for the 4th floor, the lift only goes to the 3rd!”
Oscarsgrandad, 6 May 2017 | Read review
“We had a suite which was lovely and very spacious”
Jules1652, 30 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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