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City Centre Hotel

PricelineUSD 18*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 21*
USD 18*
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USD 19*
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City Centre Hotel
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292 Reviews from our TripAdvisor Community

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Showing 242: English reviews
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Pulau Penang, Malaysia
Reviewed 22 March 2017

This hotel is always a pleasant stay for me. The location is good, the bed is great and you can have a hot shower and the AC works fine. The staff is always very nice and accommodating. Breakfast is very good. I will be back.

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Helpful?
Thank Jameswilliam40
Los Angeles, California
Reviewed 12 March 2017

Stayed here for 3 nights during my short visit to Penh, The hotel is quite old looking in a not so nice looking street, many homeless around and trash everywhere. But aside from the that, the rooms are small no window just 4 white walls and an AC mounted on the wall. the bathroom also was small but practical. I...

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Helpful?
Thank sam2066
cityhotelphnompenh, Director of Sales at City Centre Hotel, responded to this review

Thank you for your review Sam. Yes our Budget rooms are small and "Basic" we do have larger Delux Rooms and Superior rooms, larger with "pictures' etc etc. Of course ALL rooms come with an LED flatscreen TV and coffee making facilities and a small fridge. The bathrooms also come with soap,shampoo, toothbrushes and toothpaste. All our rooms are accessed...

Reviewed 27 February 2017 via mobile

Well let's count the good things. The hotel is on a great location. Next to Mekong and surrounded by lots of bars , restaurants and attractions. The room I got was clean. ( accept lots of black mildew in the shower) The towels were good, pressure and temperature of the water were great( room 407) The service is mostly not...

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Helpful?
Thank marcoziegler
Toronto, Canada
Reviewed 24 February 2017 via mobile

Stayed here during my trip to Phnom Penn and thought this was a good value hotel. Air conditioned room with hot water, kettle, coffee, toiletries and bottled water daily as well a housekeeping. Only problem was no view, window is to the hallway and if there is any noise you could hear it. There is one elevator and be aware...

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Helpful?
Thank Gene S
cityhotelphnompenh, Director Operations at City Centre Hotel, responded to this review

Many thanks for your review Gene. We aim at giving good value. We know we are a not a new 4 star Hotel. But we try hard. Its unfortunate that many hotels/guest houses seem to have been built for Cambodian people who are used to steep stairs with short steps(this is what I presume you mean as narrow). Also it...

Reviewed 12 February 2017

We stayed here for a few nights and the hotel was in a central location for exploring Phnom Penh. Breakfast was acceptable and you can upgrade for a few dollars if you're really hungry. Can't really knock the hotel for anything and its a good budget choice. Only issue was our personal reaction to seeing our room in person compared...

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Helpful?
Thank Andrew D
cityhotelphnompenh, Director Operations at City Centre Hotel, responded to this review

Thank you for your feedback Andrew. Glad you enjoyed your stay. We are working on upgrading the hotel. Having just replaced all the carpet and expanded the Kitchen we have started a room by room renovation process. Unfortunately we are currently under heavy booking pressure and are full most nights. However once the high season is over and rooms become...

Reviewed 2 February 2017 via mobile

I stayed here twice in January. Booked through hotel website. Good rooms with nice shower room. Flat screen TV. I thought it was very quiet. Was not disturbed at night. It's in a great location and all staff very friendly and helpful. If I go back to Phnom penh I will stay here. They also helped with booking onward transport.

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Helpful?
Thank Mark W
cityhotelphnompenh, Director Operations at City Centre Hotel, responded to this review

Thank you for your nice review Mark. Glad that we were able to give you a great experience here in Phnom Penh. I will pass on your comments to staff, yes they are a friendly bunch. Regards Roy Edwards Director Operations

Reviewed 18 January 2017

great friendly staff stayed in late December 5 nights and 1 night January , excellent rooms , TV up and down more to do with cable TV problems , Anna's breakfast very good all lovely polite staff , owner Roy good man and helpful , I only stay there .

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Thank viet4ever
cityhotelphnompenh, Director of Sales at City Centre Hotel, responded to this review

Thank you for a lovely review I will pass on your review to staff. Many Thanks Roy

Reviewed 16 January 2017

I had already pre-paid on Agoda but after 28 hours of travelling I was very tired and after being requested to pay for my stay in cash I mistakenly paid for my stay a second time. Being tired I only checked my main bank account and not my spare emergency bank account for card payment for the hotel which I...

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Helpful?
Thank ringpieces
cityhotelphnompenh, Director of Sales at City Centre Hotel, responded to this review

Unfortunately this review is TOTALLY UNTRUE. I worked with Englishman, David Trainor, albeit remotely via email and proved to him by CCTV video clips that what he alleges DID NOT HAPPEN. We have 2 CCTV cameras covering the Reception area to cover these situations. He was sent clips of the times covering his arrival and other items. He did not...

Reviewed 14 January 2017 via mobile

I have stayed here more than several times. As mentioned in title, this hotel is very close to local market, riverside walk and of course bars for after dark activities. There are quite numbers of hotel near by but this hotel provides coziness for reasonable and affordable price. Hotel staffs are nice and friendly and relatively speaking good English which...

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Helpful?
Thank Kayazo
cityhotelphnompenh, Director of Sales at City Centre Hotel, responded to this review

Many thanks for your review. Especially like the advice to try us. Even for 1 night :-) If you mention this review when you book via our website.... I will include a free beer and snack from the restaurant Cozy is a word that keeps recurring in our reviews. I think it is appropriate. Regards Roy

Reviewed 12 January 2017

This hotel is great if you are a sex tourist for it is located right on the heart of the red light district. It is a very seedy place all around. If you are a solo traveler, expect men on the street of the hotel to look at you as if you were one of the young girls offering their...

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Helpful?
Thank Beatriz D
cityhotelphnompenh, Director Operations at City Centre Hotel, responded to this review

A few facts maybe. The Hotel is not in the heart of the "red light" district. The Hotel has a range of ages and types of visitors. We get many families and couples. We do not deny that some men come to Phnom Penh for company. But Visitors need to know that many of our Older Europeans with Cambodian Ladies(actually...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
City Centre Hotel is a friendly hotel(with elevator) in the heart of Phnom Penh, conveniently located near the Riverside District, within easy walking distance, of the Royal Palace. Museum, Wat Phnom and old and Night Markets. For an evening stroll the hotel is close to the Sisowath Quay area of restaurants and nightlife along the riverside as well as the open promenade with local people enjoying their freedom. For shopping its only a couple of blocks from the Phnom Penh Central market. Bus terminals for all points in Cambodia are nearby. City Centre Hotel is designed for comfort and convenience, including: free high speed WIFI, in-room refrigerator, flat screen TV with 66 channels, in-room coffee/tea maker, in-room phone, luxury spring beds, and western style bathrooms. There is 24 hour security, with security cameras monitoring all floors. ... more   less 

Additional Information about City Centre Hotel

Address: No. 77-79, Street 130 | Sangkat Phsar Chas, khan Daun penh, Phnom Penh 12000, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $24 - $35 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Centre Hotel 2.5*
Number of rooms: 29
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Questions & Answers

Here's what travellers have asked, with answers from City Centre Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floor for less noise”
kaze752002, 29 Dec 2016 | Read review
“The room across from the elevator on each floor are best.”
dml8a, 25 Dec 2016 | Read review
“budget room is small but adequate for me i only need good bed and good shower which it had.”
miketurner9, 19 Oct 2016 | Read review
“no rooms have views. Choose any room.”
316appus, 27 Sep 2016 | Read review
“Family room is good value for group”
Wadely, 16 Sep 2016 | Read review
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Prices are for 1 room, 2 adults
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