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The Quay Boutique Hotel

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277 Sisowath Quay River front Areas, Phnom Penh Cambodia
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About

#154 of 432 hotels in Phnom Penh
Location
Cleanliness
Service
Value
The Quay Boutique HotelChosen by Travel + Leisure Magazine as one of its favorite green hotels, this property in Phnom Penh is a fusion of tranquility and innovation. Located just steps away from the vibrant riverfront, the hotel is a short walk from the National Museum, the Royal Palace, the Silver Pagoda, and quaint streets dotted with charming cafes, designer shops, and art galleries. The hotel heats its water with solar power, recycles its waste water, and uses energy-efficient lighting. Each of the sixteen guestrooms feature minimalist design combined with modern amenities for a convenient and comfortable stay. The exquisite on-site Chow Restaurant offers Southeast Asian dishes to delight the palate. The Quay Boutique Hotel provides a tranquil and relaxing stay for all guests.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Rooftop pool
Free breakfast
Airport transportation
Rooftop terrace
Concierge
Dry cleaning
Laundry service
Wifi
Bar / lounge
Restaurant
Rooftop bar
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Room features
Air conditioning
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mid-range
441Reviews5Q+A100Room tips
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Popular mentions
GerardTours wrote a review Feb. 2020
SW19153 contributions81 helpful votes
We are sitting in this superb roof bar enjoying the generous happy hours where everything is 2 4 1. The vantage point offers a view of the confluence of the 4 major PP rivers. Drinks are high quality and the service is attentive, a great spot for sunset drinks and good food. Highly recommended.
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Date of stay: February 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from General Manager Q, General Manager at The Quay Boutique Hotel
Responded 11 Feb. 2020
Dear Gerard Tours Warmest greetings from The Quay Boutique Hotel, Phnom Penh We would like to extremely thanks for choosing our property for your recent stay in Phnom Penh. It was our pleasure to provide best services and comfortable stay to our guests, this is our prime focus and commitment. In other hand, We’d be grateful for you would review us on TripAdvisor. We are highly delighted that you had enjoyed with our services performance and met your expectation with our full facilities. Thanks again, and we hope you'll choose our The Quay Boutique Hotel for next time you're in Phnom Penh. Best Regards, Jesaw,Chan
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Mark F wrote a review Nov. 2019
29 contributions9 helpful votes
+1
The one thing you expect from a small boutique hotel is a high level of service and attention to detail- this hotel only has 14 bedrooms so should be able to deliver on this. Unfortunately there has been little in the way of investment in this hotel in any number of years. Consequently it is frought with basic infrastructure problems such as air conditioning that doesn’t work, fans that are barely hanging on the ceiling, filthy walls and broken light fittings. The staff try as much as they are able but they are clearly fighting a losing battle, which reflects in their demeanour- having no doubt been ground down by constant complaints. We stayed at this hotel for 4 nights here’s a day by day account of what happened along with some pictures for context. Day 1 - arrived and went to room - it was filthy the air conditioner wasn’t working so we immediately asked for a different room - were told the hotel was full but could move next day. There were only two small pillows on the bed so we asked for more , they said they had no more - a hotel with no spare pillows !!!!!! Day 2 expecting a new room as promised having not slept due to sweat box of a room - they said there were no rooms available as they promised the day before. That night the room was so hot that In desperation we asked , at 4 am having not slept for nearly 48 hours, that they do something- suddenly a room was available AT 4 IN THE MORNING!!!! Clearly they were not telling the truth earlier. Day 3 - we got moved to a larger room at the front of the hotel- At last something bordering on a normal level of hotel room. Day 4- the air con starts to leak into the room making a constant loud drip Day 5 - we leave. Feeling like we’ve been held in captivity looking like a wrung out doll due to lack of sleep . The moral here - if it doesn’t close for a full refurb and change of direction then stay here at you peril!!!
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Date of stay: November 2019
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Mike F wrote a review Nov. 2019
San Jose, California55 contributions40 helpful votes
Very disappointed that the infrastructure of this hotel seems to be deteriorating. While location is excellent, and staff courteous, our experience with the facility itself was terrible. Stuck in elevator on two occasions, more than one trip to front desk when electronic keys failed, leaking ceiling air conditioner flooded the room overnight making it uninhabitable. New room electronic door malfunctioned and key would not work until locksmith fixed...and of course he didn't work on Sunday's. It's a shame that the new remote owners since our last stay have let a very good hotel become unacceptable.
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Date of stay: October 2019
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Room Tip: Best to face the river
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Soozie wrote a review Nov. 2019
Christchurch, New Zealand37 contributions59 helpful votes
We didn't stay here but I really want to review the rooftop bar as it has amazing views and beautiful food. We happened upon this place having just got off a river cruise and looking for somewhere to eat. Everything along the waterfront was very crowded but we randomly came across this place and as stated in another review it had no obvious signage and the lobby looked like a demo site but we took the lift up to the top anyway. We were very pleased we did as the views were fantastic and we were the only people there. The food was extremely reasonably priced and delicious. Service was faultless. If we had been staying another night we would have gone back again. Highly recommend this place.
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Date of stay: September 2019
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2 Helpful votes
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w.s k wrote a review Sep. 2019
Singapore, Singapore7 contributions1 helpful vote
We visited in Sept 2019 and the whole lobby was under renovation. There were no signs on the outside and the taxi had no idea where to stop us. We walked into the hotel and the lobby was so messy, with construction everywhere. There was only one staff at the desk when we checked in early, and then when we checked in to go into the room. They were understaffed so we ended up having to carry our bags up on our own. The room was huge and I loved the walkway, but many of their cupboards and furniture and the outside balcony were a little run down and messy, which was a little disappointing considering we paid so much for the room. I would say however that the staff we met when we checked out was very friendly. And the breakfast was AMAZING - you order in advance and have them delivered to your room so you can enjoy the views while you eat. It's not the best hotel but I still loved my stay regardless. (renovation works at the lobby are ongoing till the end of september 2019 as we were told!)
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Date of stay: September 2019
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Room Tip: choose a room with a view of the river
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PRICE RANGE
USD 49 - USD 97 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the quay hotel phnom penh, quay phnom penh, quay hotel phnom penh
LOCATION
CambodiaPhnom Penh
NUMBER OF ROOMS
16
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Frequently Asked Questions about The Quay Boutique Hotel
Which popular attractions are close to The Quay Boutique Hotel?
Nearby attractions include Experience Cambodian Living Arts (0.4 km), La Porte du Cambodge (0.3 km), and Space Hair Salon and Bar (0.4 km).
What are some of the property amenities at The Quay Boutique Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at The Quay Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Quay Boutique Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to The Quay Boutique Hotel?
Conveniently located restaurants include Majorelle, Chez Gaston, and Indigo Indian Restaurant.
Are there opportunities to exercise at The Quay Boutique Hotel?
Yes, guests have access to a rooftop pool during their stay.
Does The Quay Boutique Hotel have an airport shuttle?
Yes, The Quay Boutique Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Quay Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to The Quay Boutique Hotel?
Many travellers enjoy visiting Royal Palace (0.4 km), Wat Langka (2.6 km), and Temple of the Lotus Blossoms (7.9 km).
Does The Quay Boutique Hotel have any great views?
Yes, guests often enjoy the river view available here.