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Radisson Hotel Brunei Darussalam

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Radisson Hotel Brunei Darussalam
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962 Reviews from our TripAdvisor Community

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Showing 878: English reviews
China
Reviewed 1 week ago

Chose this hotel based on other reviewers and was not disappointed. Service: Staff was extremely friendly, helpful and cordial. Every time we went to the front desk to ask for something, they went out of their way to find the answers or assist as best they could. Something that stood out was that the staff (front desk, restaurant, housekeeping) seemed...

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Helpful?
Thank Trisha C
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear Trisha, Thank you for sharing your experience about your recent stay. It is great to read that your stay was excellent. Combined with the helpfulness of the team and showing our true "Yes I Can!" spirit I am very happy we were able to fully deliver. Once again thank you for your wonderful feedback and we look forward to...

Paddington
Reviewed 1 week ago

We arrived very early however we were taken straight to our room. The bed was a bit small however the room was adequate and did have every thing that we required. We were given access to the executive lounge with complimentary snacks and it was a lovely space to be in. The buffet breakfast was delightful and the staff went...

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Helpful?
Thank princessPaddington
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear princessPaddington, Thank you for taking the time to share your experience about your recent stay on TripAdvisor. I am very delighted to learn that you enjoyed the Business Class Lounge with all its perks. Furthermore it is great to learn that you were being so well looked after. We look froward to welcoming you back for your next stay....

Singapore, Singapore
Reviewed 2 weeks ago

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Helpful?
Thank weyxiang
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Jakarta, Indonesia
Reviewed 2 weeks ago

I have now stayed at five different hotels in Brunei and believe that the Radisson is the best of the business hotels. Its central location in the city is both convenient and pleasant. You can walk to a number of attractions in the city from there. My only concern with the location is that there is not as much happening...

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Helpful?
Thank Tim B
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear Tim, Thank you for taking the time to share your feedback about your recent stay with us. It is great to read that you are more than satisfied with all the facilities within the hotel. Unfortunately the city centre is not very bustling as in many other cities around the world. Once again thank you for your feedback and...

Singapore
Reviewed 2 weeks ago

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Helpful?
Thank AakaashD
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Brunei, Brunei Darussalam
Reviewed 2 weeks ago

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Helpful?
Thank moinuddinanwarmrm
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Brisbane Region, Australia
Reviewed 2 weeks ago

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Helpful?
Thank paulwI9015KM
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Singapore
Reviewed 3 weeks ago

I've stayed twice at this hotel, both times for business, and I've found the rooms comfortable, the staff polite, the breakfast adequate with healthy options, and overall a pleasant stay. Every time I've required something of housekeeping, they were able to accommodate, and were quite cheerful about it, which is nice after a long day working. Location is good -...

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Helpful?
1Thank StephanieKrishnan
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear StephanieKrishnan, Thank you for your lovely feedback about your past stays with us. We are thrilled that you enjoyed your stays at the hotel. Further to that it is also great to know that you were able to experience our unique "Yes I Can!" spirit whenever you have any request. We look forward to your next stay with us....

Jakarta, Indonesia
Reviewed 4 weeks ago

Good but is like standard hospitality. Not friendly like from the heart as this 5 star hotel. But overall recommend hotel as common 5 star hotel. Don't have differentiate. And location in the middle of downtown quite strategic to me going to Government Office

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Helpful?
Thank Tomi Krismono S
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear Tomi, Thank you for sharing your feedback about your recent stay. I am concerned to read that you didn't experience our authentic and dedicated hospitality. This is something that we are known for and I am disappointed we were not able to convey this to you. Once again thank you for your feedback and we look forward to welcoming...

Bangkok, Thailand
Reviewed 5 weeks ago

This was our first time in Brunei and we were very happy with this hotel. We stayed for 5 nights. The staff are marvellous: relaxed, friendly, attentive, and very helpful. The elite status recognition is good. The food at the restaurant, particularly at breakfast, is outstanding. Given that Brunei is a wealthy country and is not cheap by Asian standards,...

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Helpful?
1Thank NRV2016
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear NRV2016, Thank you for sharing your great feedback about your recent stay. It is great to learn that you appreciated your Club Carlson Elite Member status recognition as we believe that our regular guests are truly valued. Furthermore it is great to know that we were able to accommodate to your needs with providing a late check out free...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
All 142 guestrooms and suites feature a refreshing new look and come equipped with FREE Wi-Fi, work desk, 40" LED TV with a VGA cable for laptop connectivity, universal power sockets, cordless speaker phones, DVD player, I-Pod/Pad Dock, energy-saving LED lighting throughout, digitally controlled Air Conditioning, digital safe, iron/ironing board, minibar, tea/coffee facilities. In the newly designed bathrooms, rain and hand-held shower, digital scales, hairdryer, LED shaving mirror, bathrobes and luxurious "Rituals" amenities. Coffee-Pod Espresso machines are also available in all Business Class rooms and Suites. Discover a level of comfort not found at other Bandar Seri Begawan hotels on our Radisson Business Class Floor, complete with top-floor views and access to the private Business Class Lounge. Enjoy the 24 hour gym, swimming pool, children's pool, Spa and direct access to the spectacular Tasek Lama recreational park directly behind the hotel with kilometers of walking and trail running tracks that wind there way through the beautiful Borneo Jungle. Stay and experience our other famous Radisson services such as: * 6pm check out * Express, Early and Online check-in * Healthy Options in our restaurants * 3 hour Express Laundry * Newly introduced I-Concierge App Take advantage of our Club Carlson Loyalty program ... more   less 

Additional Information about Radisson Hotel Brunei Darussalam

Address: Jalan Tasek Lama, Bandar Seri Begawan BS8211, Brunei Darussalam
Region: Brunei Darussalam > Brunei-Muara District > Bandar Seri Begawan
Price Range: $114 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Hotel Brunei Darussalam 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Sheraton Hotel Utama
Sheraton Bandar Seri Begawan
Bandar Seri Begawan Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Brunei Darussalam staff and other travellers.
5 questions
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Questions? Get answers from Radisson Hotel Brunei Darussalam staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The sixth floor has the executive lounge which is a good place to relax.”
 of 5 bubbles princessPaddington, 29 Nov 2016 | Read review
“There is a very nice (and clean) local food market nearby.”
 of 5 bubbles NRV2016, 5 Nov 2016 | Read review
“Only called in for a Coffee”
 of 5 bubbles uptonuponsevern, 17 Oct 2016 | Read review
“go for a suite - brilliant value and a massive amount of space”
 of 5 bubbles JaneOwen_10, 4 Oct 2016 | Read review
“Quieter rooms”
 of 5 bubbles Patel09, 30 Sep 2016 | Read review
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