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Hilton Baku

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#5 of 113 Hotels in Baku
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Baku
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733 Reviews from our TripAdvisor Community

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Showing 489: English reviews
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Olla, United States
Reviewed yesterday NEW

I recommend this hotel to anyone. It has a very friendly staff who are very helpful and the food is great. The hotel is very clean and location is perfect as it is located close to a lot of things to do.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Doug T
Voronezh, Russia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

The hotel is conveniently located, it's in about 15 minutes on foot from the old city. It's very close to Boulevard. Rooms are big enough, clean and have nice modern decor. Beds and pillows are comfortable. The only small minus is some lack of soundproofing but it's a problem almost in every hotel. Bathrooms are well-equipped, everything seem new and...

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Helpful?
Thank Ruisenor_NatalyS
About Hotel's Favourite Review
Todori_Kalamaris, General Manager at Hilton Baku, responded to this review

Dear Ruisenor_NatalyS, First and foremost and I would like to sincerely thank you for such an amazing review about your stay at Hilton Baku! We are truly happy to read that you found our services and facilities to your absolute satisfaction. We do appreciate all the great comments about our location, rooms, breakfast, restaurants and for your nice words about...

Reviewed 2 days ago NEWvia mobile

Good hotel to stay in Baku, with a small mall across the street and the old town 20 minutes away by feet. Staff are helpful. No free wifi in rooms, have to pay for it. They still lack in the small details. We had two rooms, one had the room service menu and the other didn't. Both rooms didn't have...

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Helpful?
Thank Hind M
Reviewed 2 days ago NEWvia mobile

3rd stay in last 3 months nice hotel fast check inn nice welcome by Miss gulen aliyva when we arrive which make out stay happy with good and smily chech inn ,nice sky bar and perfect spa will recomend cordialy to all to stay at baky

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Helpful?
Thank Sh R
Todori_Kalamaris, General Manager at Hilton Baku, responded to this review

Dear Sh R, Thank you for your recent stay and time to share this nice review. I am delighted to read that Gulen took such good care of you during your stay. She was delighted to read your comment as she does really go out of her way to make sure all our guests have a memorable stay. I am...

Ulsan, South Korea
Reviewed 2 days ago NEWvia mobile

Usual high quality Hilton service - clean rooms, very good and friendly service from the staff. Good gym and pool. Central location is great for the waterfront and local restaurants. I would recommend the Chinese restaurant on the top floor as well.

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Helpful?
Thank Yonguk_traveller
Todori_Kalamaris, General Manager at Hilton Baku, responded to this review

Dear Yonguk_traveller, Thank you for your review and your stay with us. I and my team appreciate your kind words about our location and spa facilities, but most of all thank you for your nice comments about our team, which works hard to provide excellent service to our guests, exceed their expectations and excel in every aspect. Special thanks for...

Olsztyn, Poland
Reviewed 6 days ago NEWvia mobile

I would like to thank all the staff that was taking care of us while our stay for the football game between Germany and Azerbaijan,especially the waiters that were serving us at the dinner on top of the building! Everyone was so friendly and polite! I do not remember the name of the waiter supervisor there,but the service was top!

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Helpful?
Thank Agnieszka O
Todori_Kalamaris, General Manager at Hilton Baku, responded to this review

Dear Agnieszka O, Thank you for your review and your stay with us. I highly appreciate your kind words about our team members and service we provided. Thank you also for your mention of the team at 360 Bar. We endeavor to offer a positive experience for all of our guests and it is gratifying to know when this happens....

County Tipperary, Ireland
Reviewed 1 week ago

My daughter and I spend 5 days at this hotel in the middle of April. We were treated almost like royalty by the fantastic staff at this hotel which must be one of Hiltons finest. The hotel has excellent facilities which include a pool a sauna a hammam and a thermal room, as well as the gym. Everything was spotlessly...

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Helpful?
Thank munster4ever
Todori_Kalamaris, General Manager at Hilton Baku, responded to this review

Dear munster4ever, Thank you for your in depth review. Your compliments and full marks of the Hilton Baku are greatly appreciated. I am delighted to know that our team took such good care of you during your stay and they were happy to read your comment as they do really go out of their ways to make sure all our...

Dubai, United Arab Emirates
Reviewed 1 week ago

Good view Rooms needs maintenance Ac too bad staff are excellent Facilities at toilet need to maintain again Furniture require to cleaned properly Coffee and tea maker should be cleaned... I found the rooms not quite at all

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Abdullatif A
Todori_Kalamaris, General Manager at Hilton Baku, responded to this review

Dear Abdullatif A, Thank you for your time to share the feedback about our hotel. I am very sorry to read that we failed to meet your expectations with our services and facilities. Please accept my deepest apologies for the inconveniences we have caused. I can assure you that your comments have been taken on board and that corrective actions...

Kuala Lumpur, Malaysia
Reviewed 1 week ago via mobile

Only front desk staff was friendly but the food n beverage staff kind of need to improve service n smile to the guest. Good quality can improve. Room and housekeeping staff are prefect. My housekeeper at level 16 was friendly and approachable.

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Helpful?
Thank Veejay_Vj
Todori_Kalamaris, General Manager at Hilton Baku, responded to this review

Dear Veejay_Vj, First and foremost, I would like to thank you for having selected Hilton Baku for your stay, and also for having taken the time to share your feedback. Thank you also for your mention of our Housekeeping and Front Desk team. We endeavour to offer a positive experience for all of our guests and it is gratifying to...

Reviewed 2 weeks ago

Still need improving in hospitality. When we arrived to hotel we didn't feel not welcomed. The gard was just looking us without any movement or give some help to got our luggage from the car. The morning shift concierge was perfect but others so poor.

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Helpful?
Thank Yousef A
Todori_Kalamaris, General Manager at Hilton Baku, responded to this review

Dear Yousef A, Thank you very much for staying at Hilton Baku and for having the time to share your feedback. I am sorry to read that we could not assist you at your arrival. Please accept my deepest apologies as we failed providing the special care and attention we promise to our guests. I can assure you that your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Conveniently located in the business, shopping, and entertainment district, Hilton Baku offers luxurious rooms & suites decorated with most noble materials. 25 story building with unrivalled views to the Caspian Sea and the city from the unique 360 revolving bar, Sky Grill restaurant and Executive Lounge. All rooms and suites have high speed internet access, coffee & tea making facilities, video on demand, floor to ceiling windows, and separate bath and shower. ... more   less 

Additional Information about Hilton Baku

Address: Azadlig Avenue 1B, Baku 1000, Azerbaijan
Region: Azerbaijan > Absheron Region > Baku
Price Range: $195 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Baku 5*
Number of rooms: 308
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in Baku
#4 Business Hotel in Baku
#4 Family Hotel in Baku
#5 Luxury Hotel in Baku
#5 Spa Hotel in Baku
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Baku staff and other travellers.
6 questions
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Questions? Get answers from Hilton Baku staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the warm floors in the bathroom!”
617alisap, 28 Feb 2017 | Read review
“All rooms appear to have nice views, with the higher floors maybe offering more expansive views.”
JeremyFoy, 26 Jan 2017 | Read review
“High floors offer a stunning view of downtown Baku”
eoinw71, 24 Jan 2017 | Read review
“Sea View Rooms”
Mohi_Khater, 2 Dec 2016 | Read review
“we have a great view to the Caspian sea and the Boulevard.”
994khadijas, 30 Oct 2016 | Read review
5 of 5