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The Empyrean Nha Trang Hotel

02 Nguyen Thi Minh Khai, Loc Tho, Nha Trang 57106 Vietnam
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Traveller (415)
Room & Suite (12)
Pool & Beach (6)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#11 of 366 hotels in Nha Trang
Location
Service
Value
Located right in the city center, inclose proximity to all the famous sites,.The Empyrean Nha Trang becomes so splendid with 40 floors marrying with 360-degree panoramic design for the best view to Nha Trang bay. An impressive & unique architecture with a soft S-shape, different from the rigidity of square architecture or typical long & tight corridors of hotels.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Nightclub / DJ
Airport transportation
Electric vehicle charging station
Car park
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Outdoor dining area
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Concierge
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Private beach
Desk
Private balcony
Microwave
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Russian, Chinese, Korean and 1 more
250Reviews0Q+A7Room tips

Reviews
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ARCHIE wrote a review Jan 2024
Copenhagen, Denmark19 contributions
nice hotel with nice views and nice pool on top. I arrived and the room wasn’t cleaned at first glance it was a very unorganized staff that didn’t know what they were doing. Another downside is that if you’re staying in one of the top floors going up and down is a headache.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Empyrean Nha Trang, Tổng giám đốc at The Empyrean Nha Trang Hotel
Responded 3 weeks ago
Dear Valued Guest, Greetings from The Empyrean Nha Trang! Thank you for choosing The Empyrean Nha Trang for your stay during your vacation in Nha Trang. We are deeply regretted to hear about the inconveniences that you had while you were staying with us. As an organization we appreciate and understand that every guest has different requirements and at times we fail to make everyone happy, which occurs across all industries. Rest assured that intensive internal training will be provided to the individual team members to better the service. Once again our apologies for not meeting your expectations. We do hope that in spite of this stay dissatisfaction being not up to the mark we get, we would have you stay with us again to show you the better sides of The Empyrean Nha Trang and bring you a memorable stay for the right reasons. Best Regards, Nguyen Thi Uyen Chi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Go39202232329 wrote a review Jan 2024
1 contribution1 helpful vote
I had stayes with my family. This is my second time to visit here. My parents stayed in the ocean view and they could enjoy it. My father do enjoyed breakfast time with various breads and fresh fruits! All of staffs are really kind. I discoverd some ants in the room, but I can get some help with insectcide from staff. Thank you for making good memory!😍
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Empyrean Nha Trang, Tổng giám đốc at The Empyrean Nha Trang Hotel
Responded 3 weeks ago
Dear Valued Guest, Greetings from The Empyrean Nha Trang! Thank you for the five stars and the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations. We very much hope to have the opportunity to welcome you back soon. Best Regards, Nguyen Thi Uyen Chi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Diazo wrote a review Jan 2024
20 contributions14 helpful votes
Avoid this hotel if you can. First of a the WiFi is not secure and the entire hotel is on the same unsecure WiFi. That is if it works at all. Secondly your only allowed to use the pool one time per day per paying guest. They also have no manager on duty . We have stayed here numorous times since the new owners took over. Even with the new owners we could use the pool anytime it was open. However, I was told they hired a new manager that implemented this new policy that limits the use of the pool to only once a day. My son only wants to stay at this hotel because he loves the pool. We made reservations during TET that we cancelled now because of this new policy. This company needs to monitor it's manager and the policies he/she makes. Of course, as always here there is no manager on premises and you can never speak to a manager.
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: Don't stay here. It is not a hotel for the paying customer.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Empyrean Nha Trang, Tổng giám đốc at The Empyrean Nha Trang Hotel
Responded 3 weeks ago
Dear Valued Guest, Greetings from The Empyrean Nha Trang! Thank you for choosing The Empyrean Nha Trang for your stay during your vacation in Nha Trang. We are deeply regretted to hear about the inconveniences that you had while you were staying with us. As an organization we appreciate and understand that every guest has different requirements and at times we fail to make everyone happy, which occurs across all industries. Rest assured that intensive internal training will be provided to the individual team members to better the service. Once again our apologies for not meeting your expectations. We do hope that in spite of this stay dissatisfaction being not up to the mark we get, we would have you stay with us again to show you the better sides of The Empyrean Nha Trang and bring you a memorable stay for the right reasons. Best Regards, Nguyen Thi Uyen Chi General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Denise Perkins wrote a review Dec 2023
Lismore, Australia195 contributions42 helpful votes
+1
You can tell by reading the reviews on Google that many of them are not genuine or they are written by “local guides” which are not real traveller reviews. There should have to be some way to prove that you actually stayed at a hotel to allow you to leave a review. I have no idea how this hotel can advertise a 5 star rating. By international standards, this is approx 3 star ratings. However, the price we paid to stay there was about the same as the cost of a powered tent site at an NRMA Reflections Park, so in many ways, we shouldn’t complain! Rooftop pool and bar: I will reiterate what some other people have explained in their reviews: to get there you need to go down the main elevator from your room to the ground floor, then ride a different elevator up to the pool. It is not explained ANYWHERE when you make your accommodation booking (e.g. Agoda, Booking.com) that you will only be allowed one “free” visit to the rooftop pool per day, per person. Any further visits require you to pay a fee! Absolutely ridiculous. There would be uproar in Australia if a hotel tried to pin this sort of condition on you. Anyway, after going up to the rooftop pool you’ll probably be disappointed anyway. No nature or plants up there, just an arc pool that doesn’t join up in the middle. Not enough chairs or lounges for guests. The pool is in a poor condition. One of the safety panes was completely smashed out and covered with safety tape. The pool was really dirty and absolutely nowhere near a 5 star standard. I ended up choosing not to swim in it based on the condition of it. They could do sooo much better with the rooftop pool if they actually cleaned it, put some nice lounges out and some plants so that it would be an enjoyable area to spend time. I didn’t pay to go up there after our 1 free visit per day simply out of principle! Elevators: for real, you will be waiting a long time to get anywhere in an elevator. Sometimes the only chance was to hop into one going up, just so that you could be guaranteed a ride to the ground floor (eventually). No aircon in the elevators. There are 8 elevators but it seemed only a couple of them were ever in order. Otherwise, be ready to play elevator roulette. Bathroom: The bathroom design makes no sense. Big glass pane separating the bathroom from the bedroom… with a roller blind which you can pull down for some privacy… which has gone mouldy because people have no obviously left it down while showering. Who wants to see their significant other sitting on the toilet and wiping their bum / performing other personal activities. Nooooo! Lots of “I need to go to the bathroom, turn around and promise you won’t look” conversations. Building: must be made of thin materials… we were on floor 20 but could hear every single scooter and sound from outside. The rooftop bar is very loud at night and we could hear that from our room. Room: pillows were way too soft and floppy. I ended up getting a crick neck. No utensils other than 2 teaspoons in the room. No corkscrew. How am I supposed to open a bottle of wine in this county unless I buy my own corkscrew and then ditch it before boarding a flight? Went to the mini mart to look for corkscrew… (Note: all the bottles of wine sold here appear to be corked… even the Australian wines that would usually be screw top by default these days are corked for export to Vietnam). Breakfast: A scam. There are varying posters and signage around the hotel with differing information about the cost of breakfast and various incomprehensible “breakfast combos / packages”. Some signs say 190kpp++, others say 250kpp++ BUT only 215kpp++ “early bird” if you pre-book a day in advance. This information was not clearly explained upon check in. First morning, we rocked up at the restaurant to try out their breakfast, intending to get the 190kpp++ rate. We handed over our room card, they press a few buttons on their computer, smile, hand the card back and say nothing. So we go get ourselves a cup of coffee to get started and sit down to plan what we will try to do for the day. Then a staff member approaches us and asks us our room number. We get the room card out and show her. She then tells us we haven’t paid for breakfast and we will need to pay the full rate. I tried to ask what the purpose of the breakfast check-in was that we just did at the counter but all she could do was smile and nod and hold out a calculator telling us if we want to eat (even though they’ve already let us in) we will need to pay full price. I told her this was not explained when we checked in for breakfast. I got the sh$ts, put my cup of coffee down on the table and said, “fine, we are leaving then.” She politely tried to sell us breakfast combo package prices on her calculator and I said “190k each” but she laughed and smiled and said no. So I said “don’t worry then, we will leave”. Happy went out to spend our money in a cafe. Pros: the aircon works in the room, the shower had water pressure, sometimes but not other times. The overall message of this review is, sure the base rate of your room will be low, but expect to be scammed in nearly every way for anything else you try to do in this hotel. However, like I said, $50 won’t get you much of a room in Australia… so it’s all a perspective on value for money. Definitely had better value for money in Malaysia for $50/night. But also better than a powered campsite for $50 per night… not sure how this hotel is rated #9 in Nha Trang. Maybe people’s expectations for “5 stars” and standards are low in general here?
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Don’t be in a hurry to use an elevator. Don’t expect either of the pools to be pretty or clean.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from The Empyrean Nha Trang, Tổng giám đốc at The Empyrean Nha Trang Hotel
Responded 3 Jan 2024
Dear Valued Guest, Greetings from The Empyrean Nha Trang! Thank you for choosing The Empyrean Nha Trang for your stay during your vacation in Nha Trang. We are deeply regretted to hear about the inconveniences that you had while you were staying with us. As an organization we appreciate and understand that every guest has different requirements and at times we fail to make everyone happy, which occurs across all industries. Rest assured that intensive internal training will be provided to the individual team members to better the service. Once again our apologies for not meeting your expectations. We do hope that in spite of this stay dissatisfaction being not up to the mark we get, we would have you stay with us again to show you the better sides of The Empyrean Nha Trang and bring you a memorable stay for the right reasons. Best Regards, Nguyen Thi Uyen Chi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Getaway18474768190 wrote a review Dec 2023
1 contribution1 helpful vote
Perfect services! Helpful and friendly staffs. Facilities amazing especially the roof top pool! Must stay here when staying in Nah Trang! Nice price with great services! Breakfast is amazing too no joke
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Empyrean Nha Trang, Tổng giám đốc at The Empyrean Nha Trang Hotel
Responded 17 Dec 2023
Dear Valued Guest, Greetings from The Empyrean Nha Trang! Thank you for the five stars and the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations. We very much hope to have the opportunity to welcome you back soon. Best Regards, Nguyen Thi Uyen Chi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Happiness34680882325 wrote a review Dec 2023
2 contributions1 helpful vote
Everything was v nice in here, especially the infinity pool on 40/f, it was super amazing!!!! And the price was reasonable as well. My frd and I reli enjoyed it. Reli recommended u guys to come here to stay.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Empyrean Nha Trang, Tổng giám đốc at The Empyrean Nha Trang Hotel
Responded 17 Dec 2023
Dear Valued Guest, Greetings from The Empyrean Nha Trang! Thank you for the five stars and the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations. We very much hope to have the opportunity to welcome you back soon. Best Regards, Nguyen Thi Uyen Chi General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Climber813729 wrote a review Dec 2023
1 contribution1 helpful vote
It was the best experience of my trip. I want to stay here again. Especially, please visit Infinity Pool. All the staff were kind and the breakfast was delicious. I strongly recommend this place to my acquaintances
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Empyrean Nha Trang, Tổng giám đốc at The Empyrean Nha Trang Hotel
Responded 12 Dec 2023
Dear Valued Guest, Greetings from The Empyrean Nha Trang! Thank you for the five stars and the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations. We very much hope to have the opportunity to welcome you back soon. Best Regards, Nguyen Thi Uyen Chi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jiyeon H wrote a review Dec 2023
1 contribution1 helpful vote
노동자들은 매우 친절했고 영어를 잘한다. 나와 내 친구는 놀랍고 아름다운 전망이 있는 40번째 수영장에 있는 인피니티 풀을 좋아했다. 조식 뷔페는 호텔에 머무는 동안 좋은 진미였다! (맛있는😃 If you are looking for a premium hotel near the beach, don't miss Empyrean Hotel. I especially liked this place because all the facilities (massage, beach, bbq restaurants) are close to the hotel. Highly recommended
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Empyrean Nha Trang, Tổng giám đốc at The Empyrean Nha Trang Hotel
Responded 10 Dec 2023
Dear Valued Guest, Greetings from The Empyrean Nha Trang! Thank you for the five stars and the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations. We very much hope to have the opportunity to welcome you back soon. Best Regards, Nguyen Thi Uyen Chi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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song j wrote a review Nov 2023
1 contribution1 helpful vote
nice room condition :-) The staff is kind. It's near the city, so it's accessible. Breakfast is delicious. But I'd like you to tell me how to eat it. I don't know how to make it. thank you~~~~ have a nice trip!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Empyrean Nha Trang, Tổng giám đốc at The Empyrean Nha Trang Hotel
Responded 30 Nov 2023
Dear Valued Guest, Greetings from The Empyrean Nha Trang! Thank you for the five stars and the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations. We very much hope to have the opportunity to welcome you back soon. Best Regards, Nguyen Thi Uyen Chi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Voyager29735455437 wrote a review Nov 2023
1 contribution1 helpful vote
This hotel very good view! good service! I was touched by their kindness room clean! thank you It's a hotel I want to come back to, and breakfast is delicious I was happy with my vacation here Especially, I was very touched by the kindness of this place and the building is clean
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Empyrean Nha Trang, Tổng giám đốc at The Empyrean Nha Trang Hotel
Responded 30 Nov 2023
Dear Valued Guest, Greetings from The Empyrean Nha Trang! Thank you for the five stars and the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations. We very much hope to have the opportunity to welcome you back soon. Best Regards, Nguyen Thi Uyen Chi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$66 - AU$79 (Based on Average Rates for a Standard Room)
LOCATION
VietnamKhanh Hoa ProvinceNha Trang
NUMBER OF ROOMS
450
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE EMPYREAN NHA TRANG HOTEL (AU$66): 2024 Prices & Reviews (Vietnam) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about The Empyrean Nha Trang Hotel
Which popular attractions are close to The Empyrean Nha Trang Hotel?
Nearby attractions include XQ Hand Embroidery (0.4 km), Nha Trang Water Puppet Theater (0.08 km), and Hiếu Tattoo Nha Trang (0.2 km).
What are some of the property amenities at The Empyrean Nha Trang Hotel?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at The Empyrean Nha Trang Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Empyrean Nha Trang Hotel?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at The Empyrean Nha Trang Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to The Empyrean Nha Trang Hotel?
Conveniently located restaurants include Alpaca Homestyle Cafe, Ngon Gallery Nha Trang, and La Cala.
Are there opportunities to exercise at The Empyrean Nha Trang Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Empyrean Nha Trang Hotel have airport transportation?
Yes, The Empyrean Nha Trang Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Does The Empyrean Nha Trang Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Empyrean Nha Trang Hotel?
The staff speaks multiple languages, including English, Russian, Chinese, Vietnamese, and Korean.