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Sheraton Nha Trang Hotel and Spa

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#12 of 189 Hotels in Nha Trang
Certificate of Excellence
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Sheraton Nha Trang Hotel and Spa
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1,528 Reviews from our TripAdvisor Community

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Showing 1,178: English reviews
Delray Beach, Florida
Reviewed 5 July 2015

This is a great choice right on the beach in Nha Trang. It is a well appointed luxury hotel with great public spaces and beautiful rooms. We are staying for 6 night as a family for a sea side break after Hanoi. They gave us one king and one twin on the club floor connecting which makes life very easy....

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Helpful?
Thank floridadream2011
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear floridadream2011 It is our pleasure to have you and your family with us for 6 brilliant nights. We are very happy to hear that you had a pleasant cool down time at our hotel after Hanoi and enjoyed our hotel especially at our Club Lounge on level 25. We appreciate your constructive feedback on Feast restaurant and we will...

Gold Coast, Australia
Reviewed 5 July 2015

Enjoyed our stay. Great staff and rooms. Breakfast is excellent. Good proximity to everything. Rooms a very good size. Strange pool location. No sun after midday. Gym is excellent! Lovely rooftop bar for a drink when the sun is going down. Would stay here again.

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Helpful?
Thank Poiter9
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Poiter9, We are so happy that we could provide you an excellent stay and you enjoyed our facilities and services especially our buffet breakfast with a wide selection of food. We would love to welcome you back with us soon to enjoy another drink on Altitude at sunset. Warm Regards, The Team

Delhi, Delhi, India
Reviewed 4 July 2015

Great customer service. Stayed for 3 nights. We had the sea facing rooms on 22nd floor, and what a view it had.....awesome. Special mention for Ms. Hahn Nguyen , the guest service agent at the Club, who took great care of us. From super fast check in to food and everything else. Once they knew and understood that I was...

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Helpful?
Thank RichaKaranwal
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear RichaKaranwal, Thank you for choosing to stay at Sheraton Nha Trang. Our team always strive to exceed our guests expectations and we are delighted to read that we have been successful in doing so. We have shared your feedback with Ms Hanh Nguyen and she will be nominated for “care for guest” program. We look forward to welcoming you...

Reviewed 2 July 2015 via mobile

I called the place asking if there is a crowd tonight they said they do. Went there with 3 other friends and only about 20 people were there. At first I thought my 3 friends wanted Corona too so I ordered 4, but then I asked the waitress that was nearby to have them just bring out one. They brought...

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Helpful?
Thank Tammy K
MarcomSheratonNT, General Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Tammy K and Trip Advisor Visitors Please be advised that the IVY CLUB is NOT owned or operated by Sheraton Nha Trang Hotel and Spa, the space is leased to a third party hence we have no involvement in the running of the space, including what they charge and the staff. We will share this comment with their Management...

Edinburgh, United Kingdom
Reviewed 28 June 2015

Traveling from Hanoi to Ho Chi Minh this was our third stop. We decided to treat ourselves to what we expected to be a 5 star hotel for five nights (21/6/15 to 26/6/15). All very nice at check in and a very nice looking hotel with friendly staff. We were taken to our room (1624) which looked ok but smelled...

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Helpful?
1Thank Grahame952
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Mr Grahame, Further our communication with you we apologize that we did not meet your expectations due to your sensitivity to the noise of the air conditioner, you were provided other rooms and the final option was to upgrade to a Junior Suite with Club Benefits for a heavily discounted rate in which you agreed. Regarding the fire alarm,...

Gold Coast, Australia
Reviewed 27 June 2015 via mobile

We stayed here for 4 nights. From the moment we arrived we were treated like VIP's. We had to upgrade to accommodate our family of 4, slight mix up with original configuration. We ended up paying a half price premium for an executive suite facing the water on level 19, room 1928. Very impressive!! This also gave us access to...

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Helpful?
Thank Outbackbenno
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Outbackbenno, Thank you for sharing your experience regarding your recent stay with us. We are very happy to know we were able to provide a pleasant stay for you and your family. It is also great to know you felt satisfied with your choice to upgrade to our Executive Suite with access to our Club Lounge on level 25....

Sydney, Australia
Reviewed 24 June 2015

Our corner room gave us views up the coast from our balcony & large window. Opposite our private beach, drinks served to us on the sun lounges & even escorted across the busy road. Wide variety of breakfasts, perfect poached eggs for me & Vietnamese for husband. The cooking school was great fun, we took our spring rolls to have...

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Helpful?
1Thank gungadin3333
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear gungadin3333, Thank you very much for choosing to stay at Sheraton Nha Trang. It is always heartwarming for us to hear that our guests felt satisfied with their stays. We are also delighted to know you enjoyed the views from the room, spa as well as the food. It is great to hear you liked our cooking school program,...

Reviewed 18 June 2015 via mobile

Excellent service from the moment you walk in. Room is large and modern. Spectacular views of Nha Trang. We kind of got stuck at the hotel a lot because they have so much on offer. The roof top bar gives you an amazing view of Nha Trang and happy hour is just so cheap. The breakfast buffet has a spread...

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Helpful?
1Thank Michael C
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Michael C, Thank you very much for choosing to stay at Sheraton Nha Trang Hotel & Spa. It is great to hear you were happy with our hotel and we are pleased that you enjoyed your time at Altitude with many promotions. We hope to see you again soon, so you can enjoy more at our hotel. Warm Regards,...

San Francisco, California
Reviewed 15 June 2015

The Sheraton Nha Trang is an Awesome place to stay. This Sheraton is fairly new and very nice with incredible views and a great location. This was the second time we stayed for 5 nights and look forward to returning. We have come to know Lan Nguyen who checked with us a couple times a day to make sure all...

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Helpful?
1Thank Dale M
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Dale M, Thank you very much for your wonderful feedback. It is always heartwarming for us to hear that we made a guest’s stay and our guests would like to come back to stay with us. At Sheraton, we strive to continuously provide exceptional services and I am sure that your feedback will be an encouragement to all of...

Shanghai Region, China
Reviewed 14 June 2015

I was staying on the club floor...nice room, a bit small, but with a small balcony facing the sea...Lounge and service on the club floor was great... Very personal, sweet and welcoming...Food and beverages i the lounge were ok, but not great....Also I tried The Feast restaurant for breakfast....what a mess...too crowded and insane...also service was not good... tried Feast...

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Helpful?
1Thank traveleatsee
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear traveleatsee, Thank you very much for choosing Sheraton Nha Trang. We are glad to know overall you felt happy during your stay with us and you were impressed with our Club Lounge staffs. . We appreciate your feedback regarding the services in Feast restaurant and will address your points with our Food & Beverage team for the improvement. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Sheraton Nha Trang Hotel & Spa is one of 5-star international hotels in Nha Trang. With outstanding service and state-of-the-art facilities, we deliver memorable experiences at one of the world's most beautiful bays. ... more   less 

Additional Information about Sheraton Nha Trang Hotel and Spa

Address: 26 - 28 Tran Phu Street, Nha Trang, Vietnam
Region: Vietnam > Khanh Hoa Province > Nha Trang
Price Range: $146 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Nha Trang Hotel and Spa 5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Sheraton Nha Trang Hotel Nha Trang
Hotel Style:
#4 Business Hotel in Nha Trang
#10 Romantic Hotel in Nha Trang
#11 On the Beach Hotel in Nha Trang
#11 Spa Hotel in Nha Trang
#11 Family Hotel in Nha Trang
#12 Luxury Hotel in Nha Trang
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Nha Trang Hotel and Spa staff and other travellers.
17 questions
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Questions? Get answers from Sheraton Nha Trang Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The executive suite was perfect, and the club lounge was a great place to relax and catch up on my email.”
 of 5 bubbles jameso274, 18 Feb 2017 | Read review
“great gym, beautiful pool”
 of 5 bubbles 751emip, 12 Feb 2017 | Read review
“Visit the hotel restaurant Steam and Spice! ”
 of 5 bubbles lillyg887, 4 Feb 2017 | Read review
“All rooms have great views, though higher up is better”
  • Room with a view
  • Beach from Altitude bar
 of 5 bubbles johnsak, 25 Jan 2017 | Read review
“Can't even give a tip was so disappointed ”
 of 5 bubbles claire_mckinnon, 20 Jan 2017 | Read review
5 of 5