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Rigel Hotel

86/4 Tran Phu St. Loc Tho Ward, Nha Trang Vietnam
About
Location
Cleanliness
Service
Value
Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Airport Transportation
Free High Speed Internet (WiFi)
Dry Cleaning
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Non-Smoking Hotel
Outdoor pool
Sauna
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Room features
Air Conditioning
Family Rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
Reviews & more
19Reviews
28Photos
2Q+A
0Room tips
Traveller rating
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WARNING WARNING - We booked a transfer to our next hotel in Da Lat through the Rigel hotel reception only to be abandoned at Da Lat bus terminal by the very rude driver and told to find our own way to the hotel ourselves despite the hotel reception writing clearly on our ticket w
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Response from 545nguyenc, Quản lý bộ phận lễ tân at Rigel Hotel
Responded 3 weeks ago
Dear J Crisp, We are very sorry for this incident, after receiving this bad rating we immediately dealt with the tour operator who provided the service to clarify the matter. This is a mistake by the driver, because of language barriers and poor service attitude, which led to this mistake, on behalf of the travel agency that the company should be responsible for this error, we sincerely apologize to you and pledged not to let this happen again. Thank and best regards,
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Have stayed here in room 806 from 4.11.2018 till 15.11.2018 and faced with strange situation: we were forced to pay 250000 vnd for the broken door in wc that we didn’t break. When we checked in our room the door was already broken (it was really hard to close it properly, maybe d
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Response from 545nguyenc, Quản lý bộ phận lễ tân at Rigel Hotel
Responded 3 weeks ago
Dear Khamanio, Thank you very much for your comments and suggestions, we will take note of these errors, and will definitely fix the problems that are causing the dissatisfaction. Once again thank you very much for your kindness and good wishes. Thank and best regards,
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Great value hotel with spacious rooms and very helpful staff. We book this hotel for 4 nights while visiting Ngha Trang for some scuba diving. Hotel is brand new located close to city public beach and all eatery locations. It's true that is located in the middle of construction
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Response from 545nguyenc, Quản lý bộ phận lễ tân at Rigel Hotel
Responded 16 Oct. 2018
Dear Lukasz K, Thank you for choosing Rigel Hotel and taking the time to leave your review.Your feedback is extremely important to us and thank you for highlighting the facilities in our room hotel .Our hotel and passionate colleagues are very deserving of your praise and I will share your feedbacks words to them. Thank you once again and we look forward to welcoming you back at Rigel hotel for a wonderful experience. Thank and best regards,
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We really enjoyed our stay at Rigel Hotel and the manager Minh was absolutely fantastic and very professional. He helped me plan a secret birthday present for my partner and also helped me organise the hotel we stayed at in Ho Chi Minh City. Minh and the team were very welcoming
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Response from Nguyen C, Quản lý bộ phận lễ tân at Rigel Hotel
Responded 4 Jul. 2018
Dear Mr. Paigebrad, We are really impressed with your reviews, service and best help to customers is the goal that we set out. Therefore, when we received these reviews, we saw it as a reward and also an incentive for us, so that we could constantly improve our services. Thanks again for the good words to Minh and his team and we look forward to welcoming you again back to the hotel soon. Thanks and best regards !
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+1
Had good time staying in Rigel Hotel. The hotel is clean and looks new. The staffs are very helpful as well. Only a few could speak english but that wasnt a huge problem. The front desk staffs even helped us with spots to visit. Thanks guys.
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Response from Nguyen C, Quản lý bộ phận lễ tân at Rigel Hotel
Responded 29 Nov. 2017
Dear Pamila, We are honored to receive feedback from you, although there are still some shortcomings, but we will take it as a reminder that we are constantly improving our service. Once again, thank you for choosing the Rigel Hotel for your stay, we look forward to welcoming you back to experience our service. Thanks and best regards !
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining
Photo provided by managementRigel Hotel
Photo provided by managementRigel Hotel
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Hi.. I hv made a booking for next week however with the recent weather change, may I know if it is safe to travel to Nha Trang in the next few weeks ?
Dear Pamila, Our city is starting in the rainy season, however according to weather forecasts, the coming days will occasionally have little rain and we believe this will not hinder your holiday. Kind regard,
1 vote
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Good day! Could you tell me, please, the rooms have a safe?
yes, we do have safe box in the room. please tell us if we can do anything to make your trip more comfortable!
0 votes
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PRICE RANGE
USD 35 - USD 100 (Based on Average Rates for a Standard Room)
LOCATION
VietnamKhanh Hoa ProvinceNha Trang
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