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Green Hotel Hue

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Green Hotel Hue
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148 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Perth, Australia
Reviewed 4 days ago NEWvia mobile

Hotel more like a 2 star if that. Check in was very unwelcoming- not even a hello from the reception staff member. Rooms are run down and dirty. Hotel is located away from the main town centre so it's a taxi in and out each time. Room overlooked a main road which is very noisy from 5am. Used laundry service...

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Helpful?
Thank Phil S
Reviewed 4 days ago NEWvia mobile

Have stayed in a lot of places in Vietnam, this has been the worst so far! Breakfast was not fresh, the place needs a good clean and broken equipment need to be fixed. It's a shame we picked this hotel to spend our time in Hue. What is advertised on there holiday site, is not what they offer. Parts of...

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Thank Josef G
Da Nang, Vietnam
Reviewed 19 September 2016

I visited 2 times and I am very satisfied about this. Room is clear and convenient. It is closed Huong riverside, Thien Mu Pagoda, Hue imperial palace, ... The price is very cheap if we order via Traveloka

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Helpful?
Thank mhvtrung
GreenHotelH, Front Office Manager at Green Hotel Hue, responded to this review

Dear Mr Trung, Thank you for choosing Green Hotel Hue for your recent vacation. The management and staff would also like to thank you for sharing your comments online and we are overjoyed that your stay with us was enjoyable. We hope you will choose to visit us again, and give us a chance to demonstrate the high standards of...

Reviewed 1 September 2016 via mobile

I visited this aspiring traditional Vietnamese hotel in March with my Son , it is so aspiring when you walk in to the lobby as it is so huge and decorated so breathtakingly, Check in is probably the most efficient I have seen, Reception Staff first class, All the staff I encountered are so friendly I still return there to...

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Helpful?
Thank David E
GreenHotelH, Front Office Manager at Green Hotel Hue, responded to this review

Dear Mr. David E., Thank you so much for selecting us among the grandest hotels for a part of your trip and for taking the time to post such a praising review! it is the best reward and a great incentive for our teams to keep working to offer each guest an altogether personal and professional service. We all hope...

Reviewed 8 August 2016 via mobile

We found this hotel online as we arrived in Hue. As it was literally 5 minutes walk from the railway station we turned up without booking and found the walk in price almost double that online. When we pointed this out, the price was matched without any drama. The room was fairly standard but for £29 it was great value....

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1Thank Martyn M
GreenHotelH, Front Office Manager at Green Hotel Hue, responded to this review

Dear Martyn M., Thank you for having turned up to our hotel then left with a nice review on tripadvisor. It is important to us that our guests feel welcome and comfortable at our hotel. The ethos of our staff training requires a helpful, friendly and very obliging service at any time. We look forward to welcome you again and...

Naracoorte, Australia
Reviewed 29 May 2016 via mobile

All facilities and rooms are old and not being maintenanced. When arriving, apart from average check-in staff, we hit a non-airconditional counter/lounge. One of our family member when to the rest room and has no light. Got the room, old, torn manchester, broken water tap at shower, shelving can not carry any load, very poor low quality shower head. This...

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Helpful?
Thank tukhaihang
GreenHotelH, Front Office Manager at Green Hotel Hue, responded to this review

Dear Mr. Tukhaihang, First of all, thank you very much for choosing Green Hotel Hue for your 2 night vacation in Hue. Had you informed us your problem about your room, we immedietly changed another room for you. Anyway, I would like to sincerely apologize for the inconveniences you encountered and to ensure you that these are by no means...

Inverness
Reviewed 20 May 2016

We received a warm welcome on checking in and within minutes we were in our room. We could not believe how spacious it was. Our Tour Company had booked us a deluxe plus which was located on a corner of the building. We were here for 3 nights and everybody we dealt with did their very best to ensure things...

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Thank Svea
GreenHotelH, Front Office Manager at Green Hotel Hue, responded to this review

Dear Mrs. Svea Inverness, Thank you so much for spending 3 nights with us this month and for sharing such a lovely feedback! It is a great pleasure –and an incentive!- for all of us to read that what we managed to do had met your expectations in terms of service . Mr Khanh and the entire team join me...

Preston, United Kingdom
Reviewed 2 May 2016 via mobile

On a cruise tour and stopped for buffet lunch. It was OK but nothing special. Price advertised as 79,000 Vietnamese doing, which is about £2.50 so can't complain at that. Free WiFi available and there were comfortable seats and air conditioning, which was great on this extremely hot and sweaty day.

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Thank Terry H
GreenHotelH, Front Office Manager at Green Hotel Hue, responded to this review

Dear Mr Terry, It is our pleasure to welcome your cruise tour of 300 passengers to visit and have buffet lunch at out hotel. We are also happy to receive your review on tripadvisor though your visit was just nearly an hour. One thing we want to correct is that the buffet lunch price for your group is not 79,000...

California
Reviewed 30 March 2016 via mobile

We arrived at 10h30am after long overnight train from Hanoi. The hotel is an excellent location close to the train station and local shopping. It is a huge hotel with many restaurant,great pool and garden,spa massage center... additionally the bamboo decor is right for this place and the furniture beautifully crafted. The buffet breakfast was a wonderful blend of western...

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Helpful?
Thank Micae T
GreenHotelH, Front Office Manager at Green Hotel Hue, responded to this review

Dear Mr Micae T, Thank you for staying at our hotel and taking time to share your experience on TripAdvisor. All of us are excited to know that you had a nice stay at our hotel and sharing your valuable feedback on our services and facilities. Your kindly comment on our breakfast, swimming pool, gym and service are highly appreciated...

Seattle
Reviewed 16 March 2016

If you are comfortable staying in an American three star hotel in a downtown area, you will be right at home here. Nice folks, clean rooms just like you are used to. Good location in middle of city. Quiet and dark, good sleep to be enjoyed. Wifi worked great, be aware of some censoring of internet searches by government.

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Helpful?
Thank Mark R
GreenHotelH, Front Office Manager at Green Hotel Hue, responded to this review

Dear Mr. Mark R., Thank you so much for letting us take care of you when you are in Hue city and for recommending us so kindly on TripAdvisor! We concentrate our efforts on making everyone feel at home in our hotel and on offering the best possible services, in the 199 unique rooms and suites, in the Dynasty and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Expertly built in four separate 5-storey buildings, the 199 spacious rooms & Suites are fully furnished and equipped with facilities and amenities that conform to international standards. The superbly designed landscape and outdoor swimming-pool is constructed in the middle of these buildings that provide fastinating view. ... more   less 

Additional Information about Green Hotel Hue

Address: 02 le Loi, Hue 47000, Vietnam
Region: Vietnam > Thua Thien - Hue Province > Hue
Price Range: $43 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Green Hotel Hue 4*
Number of rooms: 199
Reservation Options:
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Hotel Style:
#5 On the Beach Hotel in Hue
#18 Luxury Hotel in Hue
#21 Spa Hotel in Hue
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Questions & Answers

Here's what travellers have asked, with answers from Green Hotel Hue staff and other travellers.
2 questions
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Questions? Get answers from Green Hotel Hue staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are very spacious.”
 of 5 bubbles Svea, 20 May 2016 | Read review
“Not qualified to give any tips .”
 of 5 bubbles Annagoanna28, 25 Jan 2016 | Read review
“stay away from the chinese people they were extremely nosy during my trip”
 of 5 bubbles parthbarua, 30 Dec 2015 | Read review
“room on 3rd floor”
 of 5 bubbles AlexT505, 5 Jan 2015 | Read review
“Choose Deluxe Plus room for a bigger space and nice view”
 of 5 bubbles chiallasiatravel, 5 Oct 2014 | Read review
5 of 5
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