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All reviewsnear airportkorean restaurantairport stopoveran overnight stayone night stopoverswimming poolnew wingan early flightexecutive deluxe roomfree airportwelcome drinkpacked breakfastcheck in was smoothphu quocbooked this hotelthe hotel offersfree breakfast
The hotel's location is very near the Tan Son Nhat International Airport but this hotel is not the easiest hotel to locate. Rooms wise.....so so and the condition of the room needs to undergo major uplift. However, there is a very nice Korean Restaurant connected...More
Response from Review33, Deputy DOSM at First HotelResponded 6 September 2017
Thank you for your comments. We appreciate that.
PHAM DANG QUY
Deputy Director of Sales & Marketing
We only spent one night here thank goodness, due to our flight to Cambodia being cancelled, comfy bed, pleasant enough room, you had to go across the road to dine, all you can eat buffets, typical buffet, plenty of it, not real tasty, hotel was...More
Response from Review33, Deputy Director of Sales & Marketing at First HotelResponded 28 August 2017
Thank you for sharing your experience on Trip Advisor. I guessed that you did angry with the delay of your flight, so you were not please with our service.
Should you have chance to stay here again, I personally will introduce you all...More
Stayed 5 nights in this hotel at the newer wing, across the road from the breakfast hall. Changed room once due to first room being too noisy. First room was beside the air-condition compressor, noisy plus vibration throughout the night.
Hotel room attendants came by...More
Response from Review33, Deputy Director of Sales & Marketing at First HotelResponded 27 August 2017
First of all, we thank you very much for your comments on Trip Advisor and would be very happy if we have more chances to serve you in our hotel in the near future.
Pham Dang Quy
We stayed here for one night. Their airport pick up service worked well and their rooms were pretty nice. We stayed in the new wing, and the rooms were clean and nice. Also they have a great Korean Restaurant connected to the hotel.
Response from Review33, Deputy DOSM at First HotelResponded 27 August 2017
Thank you. We are so happy that you liked our hotel.
Pham Dang Quy
First room strong smell of mold. They sent house keeping with a can of air freshener...
Second room see photo. Mold in bathroom. When i told the manager he wasn't surprised.
Smoking... see photo. No smoking but there are ashtrays in the hallway.
Thank Mike P
Response from Review33, Deputy Director of Sales & Marketing. at First HotelResponded 27 August 2017
First of all, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s...More
When you come out of the terminal building, there should be an agent holding a First Hotel sign, they will summon a ride for you. Expect a delay of about 45 minutes. A good spot for a couple of days, but guite far from... More
When you come out of the terminal building, there should be an agent holding a First Hotel sign, they will summon a ride for you. Expect a delay of about 45 minutes. A good spot for a couple of days, but guite far from the backpacking area around Pham Nhu Lao.