Windsor Plaza Hotel
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Windsor Plaza Hotel

18 An Duong Vuong Street District 5, Ho Chi Minh City Vietnam
Traveller (836)
comfy and spacious for 2
Room & Suite (231)
Café Central An Dong - Dinner Dessert Counter
Dining (154)

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About

4.0
#54 of 786 hotels in Ho Chi Minh City
3.5 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Windsor Plaza Hotel offers authentic Vietnamese hospitality and world-class facilities. Key Features + 376 well-appointed rooms and suites + 3 award-winning restaurants and a terrace bar + Conference center with six meeting rooms + 2,000-person capacity Jade Ballroom + Fitness Center and swimming pool + Hourly shuttle bus to city destinations + Complimentary wireless internet
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Salon
Wifi
Hot bath
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Classic
Great View
Languages Spoken
English, Chinese, Vietnamese

Location

18 An Duong Vuong Street District 5, Ho Chi Minh City Vietnam
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 75 out of 100
75
Ho Chi Minh City Airport
1,345Review27Q+A100Room tips

Reviews
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Detailed Reviews
Chep wrote a review July 2020
Hoi An, Vietnam48 contributions24 helpful votes
+1
5.0 of 5 bubbles
This was the best five-star hotel I'd ever been to so far in my entire life. The elevator here is extremely big and it feels really luxurious in there. The rooms are equipped with all the good stuff and generaly the whole hotel feels really safe. Each of the rooms are super quite so you wont hear anything from the outside so it feels much better. The food here is excellent *chef kiss*. Overall, this was a very great experience and everyone should at least come here for once and try it thereselves.
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Date of stay: July 2020
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adwin Chong, General Manager at Windsor Plaza Hotel
Responded 13 Jan 2021
Dear pehc_backwards, Thank you very much for your comments over your recent stay. Good to know that you had a good stay thoroughly. Hope to have you back soon. Best regards, Adwin Chong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tony G wrote a review Mar 2020
Washington DC, District of Columbia21 contributions3 helpful votes
5.0 of 5 bubbles
Tan Nguyen is the Manager of this hotel and I travel the world and have never experienced customer service like this hotel provides at a cost that’s too amazing to believe . This is all due to Tan and how he handles issues and his customers . As I said , completely unique as I travel all over the world and never have seen anything like it. This has won me over and now I stay every time at this hotel for weeks at a time . 32 days this time !

Tan always makes sure I have the best of the best and does so at a fair price. Food at this hotel is outstanding for breakfast and dinner. Club level is worth every penny and rooms are amazing . They make excellent duck and soup dumplings and hot tubs on 24th floor are amazing . See Tan for your needs and you will be rewarded . Can’t say enough at the good experiences I have at this hotel - wouldn’t stay any where else and I’ve been to all the major hotels all over Vietnam .
On this trip Tan allowed my whole family to come and enjoy the club level and we had New Year’s Eve on the top floor . He also helped us change rooms to get an even quieter room away from all the Christmas and New Years celebrations going on.
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Date of stay: December 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adwin Chong, General Manager at Windsor Plaza Hotel
Responded 14 Jan 2021
Dear W7279IVtonyg, Thank you so much for sharing such a glowing review on Tripadvisor. We are thrilled by your words in regards to your satisfaction of your stay in Saigon. It is rewarding to know that you enjoyed our location and facilities. We are also delighted to hear that our staff makes your stay an enjoyable one in particular Mr. Tan, we have meanwhile shared your comments with our colleagues and they are inspired to hear your feedback. We hope to welcome you and your family for a leisure trip again in the very near future. Best regards, Adwin Chong
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Ngọc Thảo wrote a review Apr 2021
Ho Chi Minh City, Vietnam2 contributions1 helpful vote
5.0 of 5 bubbles
This was my many many times enjoying the accomodation here at the Windsor. I kept it that long because I want to transmit a truthly and deeply of my feeling and experiences, in fact I stayed almost all the level here.(last visit was level 9). Staffs are great, warm welcome, willing to help and I always being set up a small fruit plate in room which really surprising me with different kind of fruits. Check in and check out was smooth, no complain about that 5-star service, they also offer me late check out till 2pm if I requested like so.
people always keep a smile on their face and bowing slightly when encounter the customers and that is the most that made a 5 star
5th floor set menu breakfast also good, 4th floor restaurant only opens in the evening.
Overall my review, This place is always my top choice in town
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lilact wrote a review Feb 2024
Oxford, United Kingdom42 contributions21 helpful votes
5.0 of 5 bubbles
Some places make writing a review so easy! The huge building is lovely with a grand entrance and reception and we loved our room. It had a really nice feel to it, was stylish and very comfortable and spacious. The comfy armchair, modern desk, tea table with teapot etc, easy-to-use safe, plenty of hanging storage, robes, rooftop pool and bubbles were all excellent. The range of breakfast items exceeded even those that had impressed us in other hotels on our 6 week trip and the staff were superb. We rarely choose to eat in a hotel but the menu and price was good here and we were weary of trudging the streets trying to find somewhere decent. We enjoyed the dishes we had and the good service and were surprised to always be the only ones in the huge restaurant. There were shuttle services for dropping you to the main sights but we had been to those on previous visits and were keen to explore the An Dong Market next door and Chinatown so did those instead. This was our last day in Vietnam and we only wished we had stayed here before - we liked it that much. They kindly let us store our luggage after check out and use the showers up by the pool to freshen up and change after a very hot day at the markets before leaving for the airport. So helpful. We will recommend Windsor Plaza to any friends heading to HCM, for certain.
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Date of stay: February 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Ask for high floor for views, obviously. Lockers available on 25th floor for changing before...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hoang Nguyen, Guest Services / Front Office at Windsor Plaza Hotel
Responded 27 Feb 2024
Dear Valued Guest, Thank you very much for your review and great to know that you have satisfactory stay with us. Highly appreciated. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Solotravellerfromoz wrote a review Jan 2020
New York City, New York36 contributions11 helpful votes
+1
5.0 of 5 bubbles
My stay at the Windsor Plaza hotel was more than expected, and I would highly recommend it.
From being greeted at the airport and driven to the hotel, smooth welcoming check in and beautiful room with nice street views.
My favourite thing was the rooftop restaurant/bar which has lovely views of the city lights and a lovely breeze in the evenings.
The shuttle service which is complimentary is a great plus as it leaves almost every hour and takes you around the city to various drop off points
Tan the manager is extremely attentive and most hospitable, making sure your stay is pleasant.
I will definitely come again and would recommend it to anyone visiting Saigon
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adwin C, General Manager at Windsor Plaza Hotel
Responded 12 Jan 2020
Dear Solotravellerfromoz, Thank you so much for your praises. We feel so great to know that you had a beautiful stay with Tan attentiveness. See you soon! Best regards, Adwin Chong
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Anthony wrote a review Mar 2021
Ho Chi Minh City, Vietnam1 contribution
5.0 of 5 bubbles
When I went to Ho Chi Minh City the first time for business, I am deeply touched by the people and their very warm attitude in the Wondsor Plaza Hotel.
Cross my heart, this hotel has really the best customer service I ever had in the world.
Every staff in the Hotel has a sincere and friendly smile on his(her) face, which makes me feel the unique affinity of this Hotel.
No matter how small it is, this hotel can respond to customers in a timely manner, which is much better than the other five-star hotels in those big cities of the world.
This hotel makes people outside feel the feeling of home: there are various delicious dishes, there is a warm and homelike environment, and the thoughtful and complete round-the-clock service.
I would specially like to thank you Manager Ms. Tran My Van and Manager Ms. Nhien Ngô for your very perfect arrangement and great service. I won’t never forget you and all the other staffs, and I will come here again next time, because the people of the Windsor Plaza Hotel are the most beautiful scenery in Viet Nam. See you, my friends.

Best Regards
Anthony Tzeng
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Date of stay: February 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adwin Chong, General Manager at Windsor Plaza Hotel
Responded 8 Mar 2021
Dear Anthony-Tzeng, Thank you very much for your review of our hotel. We trust you had a comfortable stay with us. We love to hear such terrific guest feedback, It is with great pleasure to know that you have thoroughly enjoyed your stay with us. We are motivated by your compliments about our facilities, food and our staff service especially Ms Tran My Van & Ms Nhien Ngo. Once again, we thank you for your time and look forward to welcoming you back soon. Best regards, Adwin Chong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terence T wrote a review Jan 2020
1 contribution
5.0 of 5 bubbles
Lobby Girl is Beautiful , service good , fantastic , enthusiasm。hotel room and facilities are superb , very comfortable and spacious. Location is near the town and a biggest market , AngTong Market is just behind the hotel.you can buy chew nuts , coffee beam over there!
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adwin C, General Manager at Windsor Plaza Hotel
Responded 13 Jan 2020
Dear Kctan2605, Thank you very much for your review. Nhi is consider our 'ambassador' of the hotel! Look forward to your returning soon. Best regards, Adwin Chong
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金谷和子 wrote a review Jan 2020
1 contribution
5.0 of 5 bubbles
Ms Nhi Pham the girl work on lobby very kindly and friendly with us. She have a good service. She introduced the city map with us. The room is very clear and larger than we think. The club lounge was professional. TOTT was nice with view around city by night. You can see anything from there. The food was good. The man wear black vest work in the morning was help us too much. He always Smiles with guest. Maybe he was manager in concierge desk. The swimming pool is clear. Security team help us pass the streets to Circle K. The shuttle bus go to district 1 and district 5 were very convenient. We travelled 3 days and feel comfortable when stay here. The bellman help our luggage very well. They help us from main door. I feel good and I will come back soon. Service very friendly and staffs very helpful. I love this hotel. My room is 1625. Happy new year to everyone! I will introduce my friend come to VN and visit this hotel. I recommend traveller will come in hotel and enjoy the excellent service here. 金谷智博和子
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adwin C, General Manager at Windsor Plaza Hotel
Responded 13 Jan 2020
Dear kanayakazuko, Thank you so much for your lengthy review on your recent stay. It is heartening to know we delighted you in every way during your stay and we will consistently deliver. We hope to exceed your expectations once again! Best regards, Adwin Chong
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Passenger818307 wrote a review July 2023
1 contribution1 helpful vote
4.0 of 5 bubbles
Friendly services and price is reasonable for the junior suite. The morning buffet breakfast or Chinese dim sum is good. The swimming pool is little smaller in size without water warming. Three small jacuzzi pools don't have heater to warm the water. The sauna room requires to manually start and waiting to heat up and use (needs improvement)
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Date of stay: June 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hoang Nguyen, Guest Services / Front Office at Windsor Plaza Hotel
Responded 30 July 2023
Dear Valued Guest, Thank you very much for your review and great to know that you have satisfactory stay with us. Highly appreciated . Best regards Hoang Nguyen
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patrick C wrote a review Jan 2024
Worldwide1 contribution
5.0 of 5 bubbles
I have stayed at this hotel every time i visited Vietnam. I have been to Vietnam ten times already and have visited a slew of hotels, but no other place I can call home away from home. Thank you Lan the lobby lady, Vu the bell captain, Lac the bellman, and Phong the assistant chief concierge, for the help and service you have provided. You were always there when there was a language barrier and when I needed help with translation, or when I had questions in regards to where to go or how things were done.

The rooms were lovely and well maintained, offering comfort and amenities that are quite luxurious. The cleaning staff were always seen smiling as they greet you in the corridors, as if you were friends or colleagues. This is also throughout the building, the security guards are also very nice and often seen to be smiling and are very, very helpful.

If you were ever in need of any assistance, a phone call would have your issues looked into rather promptly.

Utilising the gym and sauna was also a huge benefit during the stay, as it was all in house and was on another floor and was quite easily accessible, with gym towel and water provided.

I would like to express my gratitude and appreciation towards all the staff and especially the names mentioned above. You have made an already great experience, even better.
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Utilise the shuttle service.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hoang Nguyen, Guest Services / Front Office at Windsor Plaza Hotel
Responded 4 Jan 2024
Dear Patrick, Thank you for your sharing with good compliments for Front Office Team. We look forward to welcoming you back with wonderful stay . Regards,
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JETSET20O6 asked a question Jan 2023
Tullamore, Ireland83 contributions35 helpful votes
is there an airport shuttle
Voyage54326501025 asked a question Apr 2020
Kerala, India
Is this a guest friendly hotel??
Answer from dimu007
Colombo, Sri Lanka273 contributions113 helpful votes
Yes
Answer from 290TURYSTA
Dabrowa Gornicza, Poland57 contributions34 helpful votes
I was in it in March 2019....A very good hotel...Clean, frindly service..Excellent, tasty local and international cuisine..Good location ...I recommend... Thanks..
krischua18 wrote a tip 2 June
Singapore, Singapore4 contributions
4.0 of 5 bubbles
"front desk at 4th level"
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Lilact wrote a tip Feb 2024
Oxford, United Kingdom42 contributions21 helpful votes
5.0 of 5 bubbles
"Ask for high floor for views, obviously. Lockers available on 25th floor for changing before night flights. Restaurant was good value."
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Patrick C wrote a tip Jan 2024
Worldwide1 contribution
5.0 of 5 bubbles
"Utilise the shuttle service."
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Sheep wrote a tip Aug 2022
1 contribution1 helpful vote
5.0 of 5 bubbles
"convinient clean"
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Lý Minh Đạo wrote a tip Oct 2020
4 contributions
5.0 of 5 bubbles
"rooms on higher floors will give a more airy and beautiful view."
Read full review
Not the right property for you?
There are more places to choose from in the Ho Chi Minh City area.
PRICE RANGE
AU$77 - AU$105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel windsor plaza
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
376
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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WINDSOR PLAZA HOTEL (AU$77): 2024 Prices & Reviews (Ho Chi Minh City, Vietnam) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Windsor Plaza Hotel
Which popular attractions are close to Windsor Plaza Hotel?
Nearby attractions include Mon Amie Tailor - Best Tailor in HCMC (0.3 km), An Dong Market (0.1 km), and Master Escape (0.1 km).
What are some of the property amenities at Windsor Plaza Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Windsor Plaza Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Windsor Plaza Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Windsor Plaza Hotel?
Conveniently located restaurants include Pho Le, Ngan Dinh Restaurant, and Top of the Town Bar & Restaurant.
Are there opportunities to exercise at Windsor Plaza Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Windsor Plaza Hotel have airport transportation?
Yes, Windsor Plaza Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Windsor Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Windsor Plaza Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Windsor Plaza Hotel?
The staff speaks multiple languages, including English, Chinese, and Vietnamese.
Are there any historical sites close to Windsor Plaza Hotel?
Many travellers enjoy visiting The Independence Palace (3.2 km), People's Committee Building (3.6 km), and Former U.S. Embassy (4.1 km).
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