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Sheraton Saigon Grand Opera Hotel

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Traveller (2150)
Room & Suite (865)
Videos (1)
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About

#12 of 765 hotels in Ho Chi Minh City
Location
Cleanliness
Service
Value
Travellers' Choice
Soak up the vibrant energy of the Ho Chi Minh City at the Sheraton Saigon Grand Opera Hotel. Strategically located in the heart of downtown of Ho Chi Minh’s business and entertainment district and on the famous Dong Khoi Street, the hotel is the perfect jumping-off point for discovering Ho Chi Minh City’s iconic destinations and historical landmarks. Stay and relax in our 485 stylishly appointed rooms and suites overlooking Ho Chi Minh City or the Saigon River. Each room features a Sheraton Signature Sleep Experience bed. 379 newly renovated rooms in the Main Tower, characterized by Vietnam’s national Lotus flower habitat. Take advantage of our state-of-the-art Sheraton Fitness and Lifestyle swimming pool, recharge at Aqua Day Spa, sample local favorites at our food and beverage venues, and discover everything the city has to offer.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Table tennis
Airport transportation
Paid private parking on-site
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kid-friendly buffet
Outdoor dining area
Rooftop bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Room service
Safe
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family
Green
Languages Spoken
English, Chinese, Korean, Malay and 1 more
3,135Reviews51Q+A100Room tips

Reviews
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Traveller rating
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현국 신 wrote a review 17 Apr
1 contribution
Swimming pool is good to swim and rest. It's clean and staffs also are so kind. I appreciate It's impossible to forget this experience Specially thanks for Linh
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hoang Le, Marketing at Sheraton Saigon Grand Opera Hotel
Responded today
Dear R328PE, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us on TripAdvisor! We are delighted to acknowledge that you had an amazing stay experience with us. Moreover, we have also well noted your long-lasting impressions on the quality of our facilities, and cleanliness, and the professional service provided by our associates, especially Linh. Our goal is to ensure that all our guests enjoy memorable stay experiences with us and we are truly happy we managed to achieve that with your stay. Your compliments are highly appreciated and it will serve as a motivation for our team to continue to elevate guest experience at the Sheraton Saigon Grand Opera Hotel to a higher level. Once again, thank you very much for sharing feedback with us, and we look forward to hearing from you. Warm regards, Julian Wong General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Juthamart K wrote a review 17 Apr
1 contribution
I come here every month and always meet Excellence service staffs, great hospitality , very well management and location. Room is clean and full of service. Best breakfast line and morning coffee. Gym is equipped with all necessary functions.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Got some outside music and some small dust in swimming pool but this still great and value to return
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hoang Le, Marketing at Sheraton Saigon Grand Opera Hotel
Responded today
Dear 90juthamartk, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us on TripAdvisor! We are honored to acknowledge that you had a pleasant stay experience with us. Moreover, we have also well noted your long-lasting impressions on the central location, the quality of our accommodations and facilities, the wide range of tantalizing food and beverage offerings, and the professional service provided by our associates. Our goal is to ensure that all our guests enjoy memorable stay experiences with us and we are truly happy we managed to achieve that with your stay. Your compliments are highly appreciated and it will serve as a motivation for our team to continue to elevate guest experience at the Sheraton Saigon Grand Opera Hotel to a higher level. Once again, thank you very much for sharing feedback with us, and we look forward to hearing from you. Warm regards, Julian Wong General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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yukiko o wrote a review 14 Apr
1 contribution
In the club lounge, my 10-year-old daughter was very polite and kind to me. Thank you for your help. The hotel had a high ceiling and was a very spacious room. The cleaning was perfect and I was able to spend it comfortably. It was a comfortable trip. Thank you very much.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hoang Le, Marketing at Sheraton Saigon Grand Opera Hotel
Responded 3 days ago
Dear yukikoo667, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us on TripAdvisor! We are gratified to acknowledge that you had a memorable stay experience with us. Moreover, we have also well noted your special regards to the quality of our accommodations and the cleanliness. Our goal is to ensure that all our guests enjoy memorable stay experiences with us and we are truly happy we managed to achieve that with your stay. Your compliments are highly appreciated and it will serve as a motivation for our team to continue to elevate guest experience at the Sheraton Saigon Grand Opera Hotel to a higher level. Once again, thank you very much for sharing your experience with us, and we look forward to welcoming you back next time. Warm regards, Julian Wong General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brando wrote a review 12 Apr
16 contributions2 helpful votes
The service at the front door is unparalleled. As a former doorman at the Beverly Hills Hotel my opinion is a qualified one. Big thanks to Huy Pham and Trieu Tran at the front door. And always to Thu Phung amd Tram Le at the club lounge for your stellar service. You always make me feel more than at home at the Sheraton.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Book a room with club lounge access.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Share
Response from Hoang Le, Marketing at Sheraton Saigon Grand Opera Hotel
Responded 4 days ago
Dear livingthehotellife, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us on TripAdvisor. We are delighted to acknowledge that you are more than satisfied with your stay experience with us. Moreover, we have also well noted your long-lasting impression on the professional service given by our associates, especially Huy Pham, Trieu Tran, Thu Phung, and Tram Le for their level of care. We will definitely share this great feedback to them, thanking them for what they do every day. Our goal is to ensure that all our guests enjoy memorable stay experiences with us and we are truly happy we managed to achieve that with your stay. Your compliments are highly appreciated and it will serve as a motivation for our team to continue to elevate guest experience at the Sheraton Saigon Grand Opera Hotel to a higher level. Once again, thank you very much for sharing your experience with us, and we look forward to welcoming you back next time. Warm regards, Julian Wong General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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onthemove777 wrote a review 12 Apr
149 contributions46 helpful votes
I have to say I thoroughly enjoyed staying at your hotel for the 4 nights. The culture of your staff is excellent and probably the best I've seen at any hotel ever in the world. Everybody greets you and some staff even turn around to say hello to you, which is extremely uncommon in this world. Same with your breakfast service as everybody is extremely helpful and outgoing to do whatever is called upon them. I ordered room service several times and it was always delivered promptly, warm and with a warm pleasant smile. My room was always extremely well cleaned. I love the room bedding and towels.. It was truly one of the best hotels I've ever stayed in my life, and I travel many times during the year and I have been all over the world. Congratulations on your great hotel.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hoang Le, Marketing at Sheraton Saigon Grand Opera Hotel
Responded 4 days ago
Dear onthemove777, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us on TripAdvisor! We are gratified to acknowledge that you had a memorable stay experience with us. Moreover, we have also well noted your special regards to the quality of our accommodations and amenities, the wide range of tantalizing food offerings, and the professional service given by our associates. Our goal is to ensure that all our guests enjoy memorable stay experiences with us and we are truly happy we managed to achieve that with your stay. Your compliments are highly appreciated and it will serve as a motivation for our team to continue to elevate guest experience at the Sheraton Saigon Grand Opera Hotel to a higher level. Once again, thank you very much for sharing your experience with us, and we look forward to welcoming you back next time. Warm regards, Julian Wong General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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shunimada wrote a review 10 Apr
Yokohama, Japan69 contributions56 helpful votes
I really enjoyed cocktail time at lounge food is really nice, but staffs working in lounge is very much good than food, especially I really impressed for the service rendered by Ms Thu Phung, she is one of the best staff I ever seen not only at Sheraton Saigon Hotel and Resort but also my past more than 30 years experience
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hoang Le, Marketing at Sheraton Saigon Grand Opera Hotel
Responded 1 week ago
Dear shunimada, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us on TripAdvisor! We are gratified to acknowledge that you had a memorable stay experience with us. Moreover, we have also well noted your special regards to the wide range of tantalizing food offerings and the professional service provided by our associates, especially Ms. Thu Phung for her level of care. We will definitely share this great feedback to her, thanking her for what she does every day. Our goal is to ensure that all our guests enjoy memorable stay experiences with us and we are truly happy we managed to achieve that with your stay. Your compliments are highly appreciated and it will serve as a motivation for our team to continue to elevate guest experience at the Sheraton Saigon Grand Opera Hotel to a higher level. Once again, thank you very much for sharing your experience with us, and we look forward to welcoming you back next time. Warm regards, Julian Wong General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The_Travel_Family wrote a review 7 Apr
Las Vegas, Nevada804 contributions450 helpful votes
I was extremely impressed by the hotel, from the app booking, chat, check in staff, service staff and the whole experience. Breakfast was the best buffet selection I have ever witnessed in a Sheraton property. The club lounge was fantastic and all staff were a credit to the hotel. I strongly recommend this hotel if staying in HCMC.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Breakfast takeaway box was very good. Rooms on a high floor have a great view.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Share
Response from Hoang Le, Marketing at Sheraton Saigon Grand Opera Hotel
Responded 1 week ago
Dear The_Travel_Family123, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us on TripAdvisor. We are delighted to acknowledge that you had an amazing stay experience with us. Moreover, we have also well noted your special regards to the wide range of tantalizing food offerings and the professional service provided by our associates. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us. Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bill K wrote a review 7 Apr
1 contribution
Had a super stay in the Sheraton. The staff could not have been more helpful with advice, arranging trips and making restaurant reservations. In particular Hao Dong was super friendly and efficient. Every request was met with a smile and helpfulness.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hoang Le, Marketing at Sheraton Saigon Grand Opera Hotel
Responded 1 week ago
Dear billkK6490UA, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us on TripAdvisor. We are delighted to acknowledge that you are more than satisfied with your stay experience with us. Moreover, we have also well noted your long-lasting impression on the professional service provided by our associates, especially Hao Dong. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us. Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elizabeth wrote a review 3 Apr
St. John's, Canada3 contributions
The beds are comfy , staff are friendly, the lounge is excellent with great staff making you comfortable- always asking if they can help! A special mention to the club lounge staff! 6 in particular , Thu Phung, Ngoc Huynh, Hao Vu, Hong Tran, NHu le abs Tram Le Excellent location , close for shopping, super market , and great restaurants
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hoang Le, Marketing at Sheraton Saigon Grand Opera Hotel
Responded 2 weeks ago
Dear Elizabethvin, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us on TripAdvisor. We are delighted to know that you had a pleasant stay experience with us. Moreover, we also well noted your special regards to the central location, the quality of our facilities, and the professional service provided by our associates, especially Thu Phung, Ngoc Huynh, Hao Vu, Hong Tran, Nhu Le, and Tram Le for their level of care. We will definitely share these great feedback to them, thanking them for what they do every day. Our goal is to ensure that all our guests enjoy memorable stay experiences with us and we are truly happy we managed to achieve that with your stay. Your compliments are highly appreciated and it will serve as a motivation for our team to continue to elevate guest experience at the Sheraton Saigon Grand Opera Hotel to a higher level. Once again, thank you very much for sharing your experience with us, and we look forward to welcoming you back next time. Warm regards, Julian Wong General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Erica L wrote a review 2 Apr
3 contributions1 helpful vote
The concierge service at The Sheraton Saigon is the best concierge service we have ever had the pleasure of using. They listened to all of my requirements and put together an experience that was completely faultless. Having stayed many luxury hotels around the world the concierge team at The Sheraton Saigon especially Auh Le, Toan Nguyen and Lacto Hilyah exceeded all levels of professionalism and courtesy. The Club Lounge team at The Sheraton Saigon are 100% amazing. Attentive, professional and respectful. Their warm and welcome greetings and attentiveness to our requests went above and beyond and exceeded all levels of 5 star luxury service with a smile. Hoa vu and Nhu Le and their team are a credit to the Sheraton brand. A truly heartwarming experience. Kind Regards Erica and Geoff
Read more
Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hoang Le, Marketing at Sheraton Saigon Grand Opera Hotel
Responded 2 weeks ago
Dear ericalF4060WE, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us on TripAdvisor. We are honored to know that you had an amazing stay experience with us. Moreover, we also well noted your long-lasting impression on the professional service provided by our associates, especially Auh Le, Toan Nguyen, Lacto Hilyah, Hoa Vu, and Nhu Le for their level of care. We will definitely share these great feedback to them, thanking them for what they do every day. Our goal is to ensure that all our guests enjoy memorable stay experiences with us and we are truly happy we managed to achieve that with your stay. Your compliments are highly appreciated and it will serve as a motivation for our team to continue to elevate guest experience at the Sheraton Saigon Grand Opera Hotel to a higher level. Once again, thank you very much for sharing your experience with us, and we look forward to welcoming you back next time. Warm regards, Julian Wong General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$315 - AU$398 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton saigon hotel and towers, sheraton ho chi minh city, ho chi minh city sheraton
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
485
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SHERATON SAIGON GRAND OPERA HOTEL: 2024 Prices & Reviews

Frequently Asked Questions about Sheraton Saigon Hotel & Towers
What are some of the property amenities at Sheraton Saigon Hotel & Towers?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Saigon Hotel & Towers?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Saigon Hotel & Towers?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Saigon Hotel & Towers?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
Are there opportunities to exercise at Sheraton Saigon Hotel & Towers?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sheraton Saigon Hotel & Towers have airport transportation?
Yes, Sheraton Saigon Hotel & Towers offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Saigon Hotel & Towers?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Saigon Hotel & Towers offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Saigon Hotel & Towers?
The staff speaks multiple languages, including English, Chinese, Vietnamese, Korean, and Malay.
Does Sheraton Saigon Hotel & Towers have any great views?
Yes, guests often enjoy the city view available here.
Is Sheraton Saigon Hotel & Towers accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.