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Silverland Ben Thanh Hotel is the newest accommodation product of the Silverland hotel chain, which has made its name in Saigon for more than two decades. Like all hotels under Silverland Hospitality, Silverland Ben Thanh is committed to offering Valued Customers not only cozy and comfortable rooms but also attentive and warm services right from the moment they enter the hotel lobby. The delicate scent of ylang-ylang wafting in the air as you set foot in the hotel lobby, along with a warm "Hello" is a pleasant start to the journey to explore Silverland Ben Thanh as well as Saigon, where all our employees are proud to play their part in introducing a land of generosity and kindness.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, Chinese, Vietnamese
Location
14 - 16 Le Lai Street Ben Thanh Ward, Ho Chi Minh City 700000 Vietnam
Name/address in local language
Silverland Ben Thanh
510 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled in the heart of the city, Silverland Ben Thanh hotel stands out to guests for its stylish and modern rooms, which, while appreciated for their cleanliness and comfort, some guests find to be on the smaller side. Its prime location is a stone's throw from the bustling Ben Thanh Market and other attractions, making it a hit for those looking to explore on foot. Travelers laud the hotel for its value, noting the reasonable rates paired with complimentary perks.
The hotel's amenities, including a pristine pool and an array of breakfast choices, are frequently highlighted, as is the charming afternoon tea accompanied by live music. The hotel's inviting atmosphere and cleanliness receive consistent praise, and guests often recount the warm, professional service that adds to the charm of their stay.
Location
Central
Atmosphere
Stylish
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
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This is the first time I and partner decided to take a new experience with Silverland Ben Thanh. We are seeing ourselves as very detailed oriented and picky when it comes to choosing hotels for vacation/holidays. We were extremely impressed with many things that we truly think the experience was amazing. The hotel has a very convenient location and great view for afternoon tea which you can outlook the beautiful city and if you like to watch the traffic when having coffee or tea like me. There are a few staffs that I’d love to call out their names here: Johnny, Hannah, Jennifer, Trí and Như
1. The bellman was extremely friendly by helping us carry out all the luggages as soon as our car stopped at the door and further to that, Johnny makes us feel like home by the way he was so smiley and provided us with welcome drinks, to me it was really tasty plus the hotel’s decoration makes us feel even more warmer
2. Hannah helped us to check in, it really reminded me of the outstanding service last time I had in Hanoi about 4 years ago was that the feeling of being respect, appreciated and welcome.
3. The offer we had included the free afternoon tea. Jennifer, always check in with us and make sure we order everything we’d like before the closing time of the stay’s duration and at the front of house whenever she’s around.
4. Trí and Như are the restaurant assistants I believe, they always look out for guests who are in needed consistently and always friendly whenever we call out to help us to clean the table, quick and responsive.
The only in our opinion that can be better is noise cancellation level is not the best as we can hear a lot of noise from our room at night so we hope the hotel can review and look into it
We also hope the level of service will continue to be great and consistently in the long term.
Despite that, in the summary of positive intention everyone made things so easy for us from when checking in, giving options and ask for feedbacks with details. We sincerely feel it likes our home so we are very grateful for everything. We will definitely come back to stay here when we are back in Vietnam again, thank you, thank you and thank you!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Huu pham, Owner at Silverland Ben Thanh
Responded 10 Nov 2023
Ben Thanh Xin Chao Hankan06082016, We would like to express our sincere thanks for your great compliments for the hotel and the team. It is also our pleasure to acknowledge that you are satisfied with the enthusiasm of our team, especially Johnny, Hannah, Jennifer, Trí and Như. Your kind words about their dedication are truly appreciated, and we will be sure to pass on your compliments to them. Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Best regards, Huu Pham (Mr.) Front Office Manager
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These reviews are machine translated from their original language. Show machine translations?
Silverland Bến Thành, the latest hotel in the group, opened in October 2023. Silverland Bến Thành is the venue for this Vietnam HCMC accommodation, the hotel hall is bright, circular columns and colourful colourful style, the overall design is new and interesting. At the same time, the service staff welcomed tea points and hand wipes at the end of the stay, a taste of ginger sugar, coconut sugar and linoleum sugar, ice tea is a cool grass tea table. After the stay was completed, the service staff brought us to the room on the 4th floor, once the elevator and the hallway was designed to take a look again. The bathroom in Silverland Bến Thành is separate from the toilet space, the toilet is in the open space The shower space is a comfortable rice white system, white leaves fall on the ground window, water pressure and water temperature are satisfying, and the massage bath is the best partner after a day of walking the city The breakfast place is located on the top floor of Smith's Kitchen & Bar, from the roof, wall to the table, all follow the architectural style, take a lot of arcade decoration, the ceiling is empty glass top cover, the arrival of the evening to the top floor restaurant a walk, the night Smith's Kitchen & Bar and swimming pool show another urban rhythm, suitable here, and the view from the top floor of the western city, is really beautiful and beautiful 😍 A good time to leave the day is to start with breakfast, the buffet bar contains a variety of bread, fruit sauces, snacks and salad, fruits and salads and several hot dishes, the variety is not many but already enough, after all, there are many Vietnamese foods waiting for us to taste. The buffet bar also offers a variety of ready-made breakfasts, including Vietnamese metals, Vietnamese powder, various types of egg dishes, the focus is to stay for five days, the sound effect is extremely poor, the colour of the dining desk is a little change, the service staff is also kind, the only disadvantage is that the environment is too small, people who are sensitive to noise are really not recommended 😉 Thanks Silverland Ben Thanh for a wonderful birthday trip. Thank you for your birthday cake and birthday card.
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Date of stay: October 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The newly built subway station 🚇 is open right in front of you! Restaurants in the neighborhood are a little more expensive, but it's a convenient location for sightseeing. The rooms are clean and the amenities are perfect except the toilet flow is not good 👌 If you don't have a breakfast plan, there are many delicious pho and banh seo restaurants in the neighborhood, so it's fun to visit them 😁
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel for the last leg of our two weeks in Vietnam and were very hyped about the infrastructure, especially since it was the most expensive stay (551€ for four nights). It was a very disappointing experience to say the least… The only two pros were the cleanliness of the room and the location of the hotel, which is very close to the main tourist attractions. We arrived in the evening and tried a dinner at the hotel restaurant, Smiths, which is located on the 12th floor. They served us a very badly made mash potatoes that tasted like soap, we reported it to the attention of the manager but besides some smiles we were still charged 60000 Vietnamese Dong ( is not about about the money but etiquette since it was not edible) . The following day they took the room key that was left on the plug ( only to leave the ac on as it was 38 degrees outside and the corridor between the rooms it’s very hot) and forgot to replace the towels. We called reception three times and waited well above 30 minutes. At the end, only the key was delivered and we had to look for the maiden ourselves. Moreover we went to the spa room, which was unattended and we had to turn on the sauna and steam room ourselves as there was no one there. This happened at 2 pm, even though the sauna was open as they told us from 6 am to 10 pm. Also avoid booking any type of transfer or driving services as it is triple the price that others can offer at the same or higher level of quality. Upon arrival there was a complementary food basket, which we didn’t consume and ended up rotting. Please see pictures attached, this makes us wonder if there is any care of the guests at all. We also used the pool, which was very dirty and unattended as well as very hot. Considering that there is an average temperature of 36 degrees in Ho Chi Minh at the moment, I’m sure everyone would love a refreshing pool. To sum everything up the hotel did not meet the expectations; on paper it was supposed to be the best and most expensive hotel we stayed at but eventually it was a very forgettable experience. Don’t be fooled by the nice pictures on the website, it’s not gold all that shines…
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Date of stay: March 2024Trip type: Travelled with family
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Response from Huu pham, Guest Services / Front Office at Silverland Ben Thanh
Responded 2 Apr 2024
Ben Thanh Xin Chao Franz76_11, Thank you for taking the time to provide us with your feedback following your recent stay. We deeply regret that your experience did not align with the high standards of service and quality we aspire to deliver. Please accept our sincerest apologies for any inconvenience and disappointment you faced. We are committed to ensuring our guests have a memorable and enjoyable stay, and it is clear from your comments that we have areas to improve upon. We have taken note of your concerns regarding the dining experience, room amenities, spa facilities, and pool cleanliness. Rest assured, we are taking immediate steps to address these issues to prevent a recurrence in the future. Your feedback has been a catalyst for change within our hotel, and we hope you will allow us the chance to prove that we can exceed the expectations of your next visit. Warmest regards, The Hotel Management
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The hotel is located in the center of Ho Chi Minh City, and there are many famous restaurants nearby. The rooms here are fully equipped, the bedding is comfortable and super clean, and it feels like returning home and comfortable when stretching. Although the hotel swimming pool is small, it is quite clean. The buffet in the restaurant on the 12th floor is superb, with rich breakfast varieties. The service staff is of high quality and very enthusiastic, and treats guests very kindly. The restaurant manager named Vuong is always smiling and can help me with anything I need. It is really as kind as returning home. There are also two other service staff named Dy and Long who are also very cute and provide good service. This time I really had a very comfortable experience, which can be said to be the most enjoyable one since I came to Ho Chi Minh City, Vietnam. Next time I will still choose this hotel, and I will introduce it to my friends after I return home.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent service by Jennifer and team! Rooms are always clean when we return everyday and the complimentary daily high tea is value for money! Wes Anderson- inspired design that I appreciated too. Thank you Silverland Ben Thanh, we will be back!
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Huu pham, Guest Services / Front Office at Silverland Ben Thanh
Responded 2 May 2024
Ben Thanh Xin Chao gloomygoose, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at our hotel, from our attentive staff, especially Jennifer make your stay more memorable. Your kind words are greatly appreciated and have been shared with our team to continue motivating them to deliver exceptional service. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another delightful experience. Warm regards, The Hotel Managerment
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This hotel was in a brilliant location right next door to the markets and close to many fabulous dining restaurants. The room was clean and we were told the mini bar was free. However there were only 2 bottles of water and 3 cans of drink which were never refilled during our stay. I used the complimentary shower cap on the first day and left it on the bench to reuse however housekeeping threw it away and never replaced it during our stay. While the breakfast was ok I wouldn’t rave about it. The staff were friendly but not particularly helpful when asked questions about good places to eat, places to visit etc. the standard response was I don’t know or eat in the hotel restaurant. The rooms were in no way soundproof and children running around in the room above us could be easily heard early in the morning. The pool was a welcome relief at the end of a day walking around in the heat. However, be careful as the sides were very sharp and quite dangerous and one tile was easily removed. We did enjoy our stay and wouldn’t hesitate to stay again despite the few minor negatives about the hotel.
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Date of stay: January 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khoi Dang, Guest Services / Front Office at Silverland Ben Thanh
Responded 2 weeks ago
Ben Thanh xin chao Comocath, Thank you for taking the time to share your detailed feedback about your recent stay at Silverland Ben Thanh Hotel. We're thrilled that you appreciated our quirky design and excellent location near Ben Thanh Market and local restaurants. We're sorry to hear about the issues you experienced with the minibar refills and the complimentary shower cap. Please accept our apologies for these oversights, and rest assured we will address this with our housekeeping team to ensure consistency and better service moving forward. We also appreciate your feedback regarding breakfast and the soundproofing of the rooms. We are always striving to improve and will certainly take your comments into account. It's good to know you enjoyed the pool as a way to relax after a busy day, and thank you for pointing out the safety concern with the pool tiles. We will inspect the pool area to ensure it's safe for all our guests. We appreciate your kind words about our staff and are sorry if they weren’t as helpful as expected. We will continue to work on improving their ability to provide recommendations and assist with local inquiries. Thank you again for your valuable feedback. We’re glad you had an enjoyable stay overall, and we hope to welcome you back in the future. Warm regards, Khoi Dang (Mr.) Executive Assistant Manager
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This is the second time I have stayed here but (I hope) it won't be the last. The hotel is perfectly positioned right next to Ben Thanh Market and opposite the new Metro terminus (if it ever opens). The rooms are clean and spacious and the Gaudi-inspired interiors are a delight. The breakfast selections are amazing and very good value by hotel standards (especially with so many alternative temptations right on the doorstep). The freshly made omelette banh mi was worth the money alone. Travelling on Vietnam Airlines to Sydney from Paris, rather than squeeze some Saigon time into our 16-hour layover we arranged an overnight stay with early check-in and late checkout, for the cost of two nights (including free pick-up from the airport). It suited us perfectly and added some Asian icing to our European cake. The service is exemplary, and the only downside is the lack of decaff coffee in the dining room. They sell it by the kilo across the road in the market - so maybe someone could look into that. Decaff coffee can be just as good as the "real thing" these days - and doesn't give you the jitters. And maybe Silverland could do a tie-in with Vietnam Airlines to offer a special sleepover deal - it worked a treat for us.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:City centre is just a short walk but use Grab (the local Uber) on a hot day. It's cheap so...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khoi Dang, Guest Services / Front Office at Silverland Ben Thanh
Responded 12 Nov 2024
Ben Thanh xin chao JimmyT67, Thank you for sharing your experience with us. We are delighted to hear that your second stay was as enjoyable as your first, and that our prime location next to Ben Thanh Market and the spacious, clean rooms met your expectations. We're also pleased that you enjoyed our breakfast offerings, especially the freshly made omelette banh mi. We appreciate your feedback regarding decaf coffee, and we will certainly look into it to improve our offerings. Your suggestion of a partnership with Vietnam Airlines is also noted, and we’ll consider it as we continue to enhance our guest services. Thank you once again for your kind words. We look forward to welcoming you back for another memorable stay. Best regards, Khoi Dang (Mr.) Executive Assistant Manager
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I made a reservation on trip.com. The actual hotel is close to the photos. It is very beautiful. This is a triple room and a double room. The triple room has a good sense of space. There is also a small table for eating in the room. There is afternoon tea when you check in. It is a self-service bar (with coffee, drinks, fruits, desserts and some snacks like sushi), and refreshments (drinks and some dried fruits) are provided when you check in! The overall service is very good, especially the service of the service staff. A dedicated person will open the door when we get off the bus. When he saw us carrying large bags, he also enthusiastically helped us deliver the room to the room. The location of the hotel is also very convenient, and we can go to every scenic spot. Only about 5-15 minutes
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was one of the best customer centric hotels that I've been in in Vietnam! From the beginning till the end of stay every single staff member was fantastic and very friendly! When we first arrived, they provided us with a different room type, which we raised our concern that it was not what we booked. They immediately changed our room, which was much better and provided more surprises as complimentary wine and a bouquet of roses as it was our anniversary. The breakfast was simple, but tasty and good. You can also order if you fancy the buffet. They made it a point that all staff have a sincere conversation with you and catch up with you and see if there is any issue with our stay there. Location was superb as well. We were right smack in the middle of district 1 and it was easy to get to all the destination via foot or grab. I'll definitely recomend anyone who is coming to HCMC to stay here and for self too!
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Huu pham, Owner at Silverland Ben Thanh
Responded 16 Dec 2023
Ben Thanh Xin Chao Gunasilen R, Thank you so much for taking the time to share your wonderful feedback! We're absolutely thrilled to hear that you had such a fantastic experience at our hotel. It's wonderful to know that our central location added to your overall experience and our impeccable service left such a positive mark on your stay. Thank you again for choosing to stay with us. We look forward to welcoming you back soon for another memorable stay in this lively city. Best regards, Huu Pham (Mr.) Front Office Manager
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There are more places to choose from in the Ho Chi Minh City area.
PRICE RANGE
AU$161 - AU$268 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
109
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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What are some restaurants close to Silverland Ben Thanh?
Conveniently located restaurants include Cloud Nine Sai Gon Restaurant, Hoang's Kitchen - Vietnamese Cuisine & Vegan Food, and Towa - Japanese Cuisine & Lounge.