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Mai House Saigon

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157 Nam Ky Khoi Nghia Entrance on 01-03 Ngo Thoi Nhiem, Ward 6, District 3, Ho Chi Minh City 700000 Vietnam
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Traveller (144)
Room & Suite (73)
Dining (36)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#130 of 1,539 hotels in Ho Chi Minh City
Location
Cleanliness
Service
Value
Travellers' Choice
Old-world elegance meets chic modern comfort at Mai House Saigon, transporting you back to the glamorous days of luxury, when service was all about style and style was all that mattered. Gorgeous French-Indochinese design and charming colonial flair open the doors to plush interiors and beautifully appointed guestrooms, suites and serviced apartments.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Kids pool
Airport transportation
Secured parking
Wifi
Adult pool
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Vietnamese

Location

Full view
97Great for walkers
Grade: 97 out of 100
167Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
61Reviews3Q+A3Room tips
Traveller rating
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Popular mentions
James T wrote a review Oct 2021
4 contributions
Well appointed rooms, gym and pool area. Beautiful lobby area. Check in staff are attentive. Rooms are cleaned well, the turndown service is a nice touch. I am not sure how the gym and pool would survive if the hotel was fully open - neither are large. In fact, I would say that they are very small for a hotel of this size. I write this to review the restaurant more than anything else. Breakfast is quite a stressful experience. Service is very slow, even at reduced capacity. Staff seem to work hard at not seeing you in order to avoid work. There is essentially just no hussle from service staff. Orders are often incomplete. Many items are delivered without fulfilling the menu's description. Many ingredients are missing. Please do order the cheese 'platter', it is quite an amusing experience. Platter could not be used to describe a side plate with 3 small pieces of cheese and a few raisins at any other establishment for the sake of shame. Again, not how it is described on the menu. At a 5 star hotel I do not think someone should expect to have to return eggs undercooked. Sadly, I did have to do this here. Both with an omelette and poached eggs. I also tried a waffle and could not eat it. It was stale beyond being edible. Coffee was often served cold, when you could actually get one. Perhaps this could be easily avoided by setting up a tea/coffee station and alleviating service for staff. Maybe breakfast service could be sped up by asking one of the workers from front of house to help out during busy periods (anyone can collect plates and deliver food) . These are simple fixes that management of a 5 star should implement almost without thought. I would perhaps stay again, but I would not get any food, breakfast or dinner. For me, a 5 star hotel is only 5 star if it fulfills a certain level of service.
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Date of stay: October 2021Trip type: Travelled solo
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thai lan wrote a review Oct 2021
22 contributions40 helpful votes
Thoroughly disappointed with some features of this hotel. Breakfast service was abismal. Staff were incredibly slow. One server was happier to sit down and talk to a client than serve. Service with a smile from this staff member was a little too difficult - she banged plates and cups down in what seemed to be frustration at having to serve, not chat. Rather than a relaxed breakfast it was very difficult, orders forgotten, slow and incorrect. Lots of items on the menu are not available. We paid extra for breakfast and it was not worth it. A very nice hotel with some attentive staff, but breakfast needs a rethink. Five star experience it is not. The basics of a coffee with a saucer, tables being cleared and a properly cooked egg were too much. The chef was not capable of producing a pouched egg. We did not extend our stay here.
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Date of stay: October 2021Trip type: Travelled as a couple
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Priyabm71 wrote a review Oct 2021
14 contributions17 helpful votes
+1
This is a gem of a hotel in the middle of HCM, stayed with a group of friends. Service at the front desk is impeccable, restaurant service very good. The piano in the lobby was expertly played - they should make this a regular occurrence. The pool isn’t huge but more than big enough and the spa is worth going to. I would highly recommend it for a staycay
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Date of stay: October 2021Trip type: Travelled with friends
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Nigel Dang wrote a review Jun 2020
Macao, Portugal22 contributions4 helpful votes
+1
Its such a cozy restaurant to accompany nice music. Those staffs are friendly and professional....take care well their customers ....seafoods is really fresh. I couldn’t stop eating last night :) well, you guys should come and try once here...!
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Date of stay: June 2020
2 Helpful votes
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Response from Mobile45850884143, Front Office Manager at Mai House Saigon
Responded 10 Jun 2020
Dear Valued Guest, Thank you for the great review of our restaurant! We are glad that you enjoyed and hope to see you again very soon. Best regards, Phung Ngoc Bao Linh (Ms.) Front Office Manager
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Stephrb528 wrote a review Apr 2020
New York City, New York8 contributions16 helpful votes
We stayed here in February for 4 nights and loved this hotel. It's brand new and in a great location. The room and bathroom were beautiful and sparkling clean. The free minibar is a great bonus! We had a great view and did not hear a sound from the street below. The rooftop pool and the fitness center are also great!
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Date of stay: February 2020
Location
Service
Sleep Quality
2 Helpful votes
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Response from Mobile45850884143, Front Office Manager at Mai House Saigon
Responded 11 May 2020
Dear Ms. Crosson, Warm greetings from Mai House Saigon. Thank you for taking the time to complete the guest survey. We appreciate the positive feedback you have provided and I will ensure this information is shared with the team to show how they have exceeded your expectations. Ms. Crosson, we look forward to welcoming you back to Mai House Saigon in the near future and please contact us for any further assistance. Best regards, Phung Ngoc Bao Linh (Ms.) Front Office Manager
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PRICE RANGE
USD 115 - USD 168 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
224
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Frequently Asked Questions about Mai House Saigon
Which popular attractions are close to Mai House Saigon?
Nearby attractions include War Remnants Museum (0.3 km), Acoustic (0.2 km), and Vung Oi, Mo Ra (0.2 km).
What are some of the property amenities at Mai House Saigon?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Mai House Saigon?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Mai House Saigon?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mai House Saigon?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Mai House Saigon?
Conveniently located restaurants include Hum Vegetarian, Cafe & Restaurant, Lý Club Saigon, and Milkbar.
Are there opportunities to exercise at Mai House Saigon?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Mai House Saigon have airport transportation?
Yes, Mai House Saigon offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mai House Saigon?
Yes, dry cleaning and laundry service are offered to guests.
Does Mai House Saigon offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mai House Saigon?
The staff speaks multiple languages, including English and Vietnamese.