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HOTEL STYLE
Centrally Located
Charming
Languages Spoken
English, Vietnamese
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Walking tours
Airport transportation
Meeting rooms
Car park
Wifi
Fitness / spa changing rooms
Sauna
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Poolside bar
Rooftop bar
Car hire
Taxi service
Spa
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Room service
Safe
Laptop safe
Minibar
Flatscreen TV
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Location
87-89-91 Hồ Tùng Mậu Street, Ho Chi Minh City 700000 Vietnam
Name/address in local language
Au Lac Charner Hotel
4.8 reviews
Getting there
Great for walkers
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Nestled in a prime location, Au Lac Charner Hotel delights guests with its close proximity to local attractions and cultural sites. Many visitors rave about the range of amenities, including a rooftop pool and a spa that offer relaxation amidst the bustling city. While opinions on noise levels vary, with some disturbances noted, the hotel is often commended for its tranquility and effective soundproofing.
The staff's exceptional service and the hotel's overall cleanliness and charming atmosphere receive consistent praise. Guests also appreciate the value provided, especially the inclusive breakfast and afternoon tea.
Location
Central
Atmosphere
Charming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Noise level
Mixed
Service
Attentive
Amenities
Outstanding
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This well sized boutique hotel in Saigon District 1 is perfectly and centrally located for local and tourist Vietnamese life. Only 30 or so minutes from SGN airport. Traffic here is crazy, but once you get used to the technique of crossing a road etc, you’ll see that the majority of riders and drivers are both safe, slow and skilful! This hotel is surrounded by local and western bars and restaurants, a 15 minute walk to the main, crazy and live music walking street at Bui Vien and a 10 minute walk to the impressive post office and opera house.
The hotel lobby was amazing. Chic, well presented and smelt amazing. Staff on hand to assist with bags up the lobby stairs, and check in staff so friendly and helpful. Up to the Bonard Junior Suite on the 4th floor, ample size and plenty of storage. Really quite nice. The rainfall shower is located on the balcony, masked by green foliage, secluded and invigorating, the bath inside the room, large and well presented.
Afternoon tea on the indoor rooftop lounge was included in our room rate, we visited once on our last full day, 1430-1630 opening times, with a fantastic selection of cakes, sandwiches, coffee, tea etc. all kept restocked and a really good choice. A really nice addition for hotel guests. The bar also serves here all day and evening, I was disappointed that the bar did not sell any diet/light soda drinks at all, making coffee or water the only choice for diabetics.
Rainy season was indeed rainy for the full 5 nights stay, but the look of the pool and sun deck would be very inviting during the sunny months. Another good feature for this hotel.
Breakfast is held on the ground floor 0630-1000 and provides lots of choice and basic options. You are also able to order local foods and omelettes and eggs from the live cooking station. I really enjoyed the omelettes here.
This is a true local and unique hotel, well apart from a big chain, beautiful lobby and amazing friendly staff. Well worth a short stay here when visiting Saigon and Ho Chi Minh City. BeLu SEP24.
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Date of stay: September 2024Trip type: Travelled as a couple
Room Tip:Definitely accept any low cost upgrades to a suite, the Bonard suite is larger and has an outdoor...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from service customer, Guest Services / Front Office at Au Lac Charner Hotel
Responded 23 Nov 2024
Charner Xin Chao, Thank you for choosing Au Lac Charner Hotel and taking your valuable time to tell us your experience during your recent visit. I am delighted to read that you had a great time with us. It is always a pleasure to welcome you to Au Lac Charner Hotel, your positive comments about Hotel facilities and friendly service from our staff inspire us to strive harder every day in servicing our guests. Once again thank you for your comments and we very much look forward to welcoming you back for an enjoyable holiday in the near future. Kind regards, Robert Phuc Nguyen (Mr.) Customer Service Supervisor.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Au Lac Charner hotel is a gem of a find right in the heart of bustling Saigon. This French colonial hotel has beautiful decor and has maintained its traditional feel. It is elegant with its understated colours and is bright.
There is some quirkiness too. Our room has a Jaccuzzi-style bath in the bedroom and the shower is on the open-air balcony. Happily there are blinds to block prying eyes or 'the missus' would have had kittens.
The hotel is clean and we loved that they offered free afternoon tea every day. It was always welcome to refresh us from the intense heat of the city.
What makes Au Lac Charner stand out is its people. The staff are smiling, helpful, informative and willing. The star of the show, however, was Robert who checked us in at reception and whom we saw in several supervisory roles throughout our four-day stay. He always remembered our names, joked with us and was a mine of information. He guided us on places to eat, where to buy Vietnamese gifts (not tacky souvenirs) and helped us when we needed transportation.
This is my sixth time to stay in hotels in Ho Chi Minh City and whilst they have all been good, it is Au Lac Charner which stands out as the best. We will be back, of that I am certain.
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Not many loungers around the small pool.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CUSTOMER SERVICE, Guest Services / Front Office at Au Lac Charner Hotel
Responded 3 weeks ago
Dear Iainatsea, Thank you for taking the time to share your stay experience at Au Lac Charner Hotel. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. My colleagues have fond memories of your visit and they recall the light-hearted moments you shared that brightened their day. We are happy to have met your expectations and endeavour to continually delight our guest whenever they stay with us. Thank you for your valued patronage. From all of us at , we look forward to welcoming you again at at our hotel Best regards, Hoang Le- Front Office Manager
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This is our first time to Ho Chi Minh City and Au Lac Charner hotel has given us their very best service. Friendly and supportive staffs, clean bedroom, the bedroom comes with traditional design but contemporary furnitures very comfortable staying here. Furthermore they gave me birthday surprise during complimentary tea break at the rooftop cafe. We really appreciate that. Thanks a lot and hope to see again 💕
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CUSTOMER SERVICE, Guest Services / Front Office at Au Lac Charner Hotel
Responded 3 weeks ago
Dear Passport26812138872, Thank you for your feedback . We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at , we look forward to welcoming you again at at our hotel. Best regards, Hoang Le- Front Office Manager
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Au Lac Charner is my goto when I stay in Ho Chi Minh, it just seems to tick all the right boxes, especially its location in District 1.
The hotel's staff always provide you with a warm welcome and are always very helpful. The hotel has several room options to choose from. During my most recenty stay, I was happily suprised to be put up in a brand new room. The hotel has created an additional wing which houses the new rooms, and they all have new furniture, bedding, fixtures and fittings etc hence are very comfortable, allbeit somewhat smaller than previous rooms.
The bathrooms were well appointed with good water pressure in the shower , and there is a rooftop infinity swimming pool and also a restuarant and bar.
As mentioned, the hotel is in an excellent location, and is literally a hop, skip, and a jump to the Saigon skydeck. The buffett breakfast is excellent, with both Asian and Western dishes available and a live cooking station for eggs and soup.
The only drawback I have found on occasions is the A/C sometimes struggles, but that is pretty much it and I would not hesitate to stay again at the Au Lac Charner.
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Date of stay: October 2024Trip type: Travelled solo
Room Tip:Request a room facing away from the street
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from service customer, Guest Services / Front Office at Au Lac Charner Hotel
Responded 23 Nov 2024
Charner Xin Chao, Thank you for choosing Au Lac Charner Hotel and taking your valuable time to tell us your experience during your recent visit. I am delighted to read that you had a great time with us. It is always a pleasure to welcome you to Au Lac Charner Hotel, your positive comments about Hotel facilities and friendly service from our staff inspire us to strive harder every day in servicing our guests. Once again thank you for your comments and we very much look forward to welcoming you back for an enjoyable holiday in the near future. Kind regards, Robert Phuc Nguyen (Mr.) Customer Service Supervisor.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfect time at this hotel. The location is right at the heart of the District 1, near one of the main boulevards with shops and coffees nearby, and main attractions such as the opera or sky deck tower. Hotel is very relaxing, family room was very spacious and clean. It wasn’t noisy. It was peaceful overall. Breakfast is served from 6-10am and offers a good range of food, international and Vietnamese dishes. We were also offered a complimentary afternoon tea. The gym is small but it’s decent to do quick workouts. There’s a rooftop pool with a nice view, sauna and steam room. There are two bathrooms that travellers can use after checking out if leaving later in the day. We had a lovely time and wish we could have stayed longer! All the staff was welcoming, smiling and efficient.
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Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from service customer, Guest Services / Front Office at Au Lac Charner Hotel
Responded 14 Dec 2024
Charner Xin Chao, Thank you for choosing Au Lac Charner Hotel and taking your valuable time to tell us your experience during your recent visit. I am delighted to read that you had a great time with us. It is always a pleasure to welcome you to Au Lac Charner Hotel, your positive comments about Hotel facilities and friendly service from our staff inspire us to strive harder every day in servicing our guests. Once again thank you for your comments and we very much look forward to welcoming you back for an enjoyable holiday in the near future. Kind regards, Robert Phuc Nguyen (Mr.) Customer Service Supervisor.
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Quaint little hotel equipped with the typical hotel amenities and facilities that the big branded hotels have. They managed to squeeze in all the facilities eg. swimming pool, gym, sauna, etc in the limited space which goes to show the attention to details. Location wise, it's located at the side alley with local eateries, bars and cafes. There is even a local wet market at the street behind the hotel. So, if you're into doing local stuff, it's the place for you. The rooms are of the right size although the bathroom may be a bit small and the interior of the bathroom may need more work as showering in the bathtub will generally cause a mess with water spilling all over the floor even with shower curtains. And remember to check that the shower curtains are there! Our friend's room didn't come with shower curtain until we compared notes with each other. The TVs in the rooms also tend to be more problematic (based on my experiences in 2 separate rooms) but the plus point is they provided free Netflix. The breakfast spread was decent although not the best. Pay special attention to the egg station as they don't seem competent in cooking the omelette. The porridge tend to be a bit too salty. So, don't add any savoury condiments to it or risk wasting the porridge. The coffee selection only has Vietnamese coffee. So, if you are someone who must have your latte, expresso, americano, etc, be prepared to pay extras for it. The juices were quite diluted and don't taste like juices but more like made from diluting syrup. Value wise, it may not be the best as it is priced at the same or higher level than other big branded hotels. But if you're looking for a different experience, you may consider this.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip:Be prepared to wait as calls to the reception desk tend to take a while to be answered and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from service customer, Guest Services / Front Office at Au Lac Charner Hotel
Responded 23 May 2024
Charner Xin Chao Carina, Thank you for choosing Au Lac Charner Hotel and taking your valuable time to tell us your experience during your recent visit. I am delighted to read that you had a great time with us. It is always a pleasure to welcome you to Au Lac Charner Hotel, your positive comments about Hotel facilities and friendly service from our staff inspire us to strive harder every day in servicing our guests. Once again thank you for your comments and we very much look forward to welcoming you back for an enjoyable holiday in the near future. Kind regards, Robert Phuc Nguyen (Mr.) Customer Service Supervisor.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are. group of 5 (parents in heir 70s; daughter and husband and grand daughter). We booked two semi -suite . The first room given to the older parents on Day 01 had a bath with a folding shower head right in the bedroom. A health risk yo which they responded and changed the room right away. Our rooms had all the amenities of a 5 star hotel. They were tidied up twice a day; sheets , pillow cases and towels are changed daily. Breakfast buffet is substantial but can be improved ; with more variety of fruits and cereals. But we give the staff service inc those in the spa /massage 5 star for excellent service. Location is also very central . Downsides: no handrail in their steep front stairs to enter the hotel lobby/ reception. No rubber mat and handrails in the shower. Highly recommended.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:A green standard on daily changing of towels & linen. Options for power outlets . Be compliant...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our experience at Au Lac Charner was a mix of positive and negative aspects that have influenced our overall impression of the hotel. As we aim to provide an honest and comprehensive review, we'd like to highlight both the strengths and areas for improvement.
Firstly, the hotel staff at Au Lac Charner deserves praise for their friendly demeanor and attentiveness. They were quick to respond to our requests and ensured that we felt welcomed during our stay. The presence of a well-maintained pool added a pleasant touch to our relaxation moments.
In terms of the breakfast offered, while it was decent, we did notice that the variety could be expanded, especially considering the price point of the accommodations. The confined space for breakfast led to a slightly crowded atmosphere during busier times.
Although we generally avoid dwelling on minor inconveniences, we believe it's important to address certain issues when considering the cost of the room. The hotel's overall decor felt a bit outdated, which was a surprising contrast after receiving an upgrade. Additionally, the room we were allocated carried an unexpected odor that detracted from our comfort. The presence of a persistent rooster's crow added an element of unexpected noise.
The hotel lobby certainly radiated elegance, but regrettably, this sophistication did not extend consistently to the rooms. This discrepancy became particularly apparent when comparing the room photographs to our actual experience.
After considering both the positive and negative aspects, we believe a rating of 3/5 is a fair representation. The friendly staff and well-maintained pool were definite highlights. However, it's essential to point out areas for improvement, particularly in relation to the room's condition, the odor issue, and the unexpected noise. Our intention is not to overly emphasize these issues, but rather to provide an honest assessment that takes into account the price you pay for the room.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staff are always friendly and helpful. They are very accomodating. The rooms are kept clean and the bed is very comfortable.
The swimming pool and spa facilities are great with a spectacular view for any one that wants to relax and look out for a city view.
It is located in district 1 but on a side that is not overly busy or noisy. It is located in a central location, the shopping centre and a variety of different restaurants are a short walk away.
Would recommend.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from service customer, Guest Services / Front Office at Au Lac Charner Hotel
Responded 5 Dec 2024
Charner Xin Chao, Thank you for choosing Au Lac Charner Hotel and taking your valuable time to tell us your experience during your recent visit. I am delighted to read that you had a great time with us. It is always a pleasure to welcome you to Au Lac Charner Hotel, your positive comments about Hotel facilities and friendly service from our staff inspire us to strive harder every day in servicing our guests. Once again thank you for your comments and we very much look forward to welcoming you back for an enjoyable holiday in the near future. Kind regards, Robert Phuc Nguyen (Mr.) Customer Service Supervisor.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an amazing stay here. The staff are all super friendly and have a smile for you. They make sure your experience is well hosted, from a refreshing welcome drink and towel provided at check in to their offers to help with baggage and book taxis. The amenities include a steam room and sauna and an air conditioned gym with enough space for 2-3 to work out. The pool isn’t so large but we always found a seat on the deck. We really loved the on site spa and had a wonderful shampoo/massage and food soak. The breakfast was so impressive with sweet and savory options and the afternoon tea was nice for a break. The bed was comfortable and large enough for two comfortably, and the bathroom was private with needed toiletries provided. The mini fridge in room offered well priced refreshments. The location is perfect. You’re on a busy vibrant street but we didn’t hear much noise in the room even on the third floor. Walk to all major sites within 5 minutes including Saigon Skydeck, Opera House and Ben Tranh market. We absolutely recommend!
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Take advantage of the onsite spa!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Ho Chi Minh City area.
PRICE RANGE
AU$121 - AU$202 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Silverland Charner Hotel
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
100
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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