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    InterContinental Hanoi Westlake

    5 Tu Hoa street | Tay Ho District, Hanoi 10000, Vietnam
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 188*
    USD 152*
    SAVE USD 36
    USD 188*
    USD 152*
    SAVE USD 36
    USD 188*
    USD 152*
    SAVE USD 36
    Traveller (2120)
    Room & Suite (590)
    Dining (248)
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    Overview
    • Excellent57%
    • Very good32%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sunset bar” (235 reviews)
    “main building” (124 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,252)
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    There are newer reviews for InterContinental Hanoi Westlake
    See the most recent reviews

    571 - 575 of 1,699 reviews

    Reviewed 15 September 2015

    After a nice stay in Saigon and Nha Trang we were expecting good things staying in the reputable chain hotel. Location is outside of the town and not much going on in the nearby area either. The hotel seems to have been around for a...More

    Thank John P
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 16 September 2015

    Dear John P, I want to thank you for the feedback that you took the time to provide from your recent stay at InterContinental Hanoi Westlake. Without this feedback we cannot improve the quality of the guest experience at the hotel. I am however very...More

    Reviewed 15 September 2015

    Great room, amazing staff who made me feel at home - nothing was too much trouble - first stay at an intercontinental. The staff solved a taxi issue with a minimum of fuss. The room service was first class - just loved the food -...More

    Thank annieinegypt
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 16 September 2015

    Dear annieinegypt It is a great pleasure to know that InterContinental Hanoi Westlake made an enjoyable and memorable part of your experience in Hanoi. Thank you very much for your comment and I am very much looking forward to welcoming you back. Warm regards, Trang...More

    Reviewed 15 September 2015

    The title says it all, located at the shores of West Lake in Hanoi, this is a great place to unwind after a day spent exploring the city. Most of the rooms offer a great view of the serene west lake but I'd recommend the...More

    Thank Rohan B
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 16 September 2015

    Dear RohanB, Thank you for staying with us at InterContinental Hanoi Westlake. The hotel has a unique location in Hanoi which offers our guests a resort life. We also very take care of our guests by personalized service. We are looking for your return soon....More

    Reviewed 15 September 2015

    We had a wonderful stay, and the concierge could not have been more helpful, as she arranged a xe om ride to tour the famous places. She also arranged for me to take part in a cooking class. Breakfasts were delicious too.More

    Thank SZGardengirl
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 16 September 2015

    Dear SZGardengirl, Thank you very much for your feedback. It is lovely that you have a great experience with us. I will share your comment with my team to encourage them. We are looking forward to welcoming you back. Warm regards, Trang Nguyen PA to...More

    Reviewed 14 September 2015

    From arrival to departure the service was faultless. A beautiful spacious room awaited us. Very clean and well presented. Staff made regular enquiries as to our comfort and requirements. We enjoyed two dinners over two nights in the Saigon restaurant and the buffet restaurant with...More

    Thank Sofiesafi
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 16 September 2015

    Dear Sofiesafi , Thank you for taking time to give us your comment, and thank you very much for the note you kindly wrote for the team. I am very glad to know you have enjoyed your comfortable stay with us. I hope to welcome...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Airport Transportation
    • Babysitting
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 123 - USD 302 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Luxury Hotel in Hanoi
    • #13 Business Hotel in Hanoi
    • #27 Family Hotel in Hanoi
    • #36 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 318
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, Expedia, Ctrip TA, Orbitz, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your InterContinental Hanoi Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Intercontinental Hanoi Westlake Hotel Hanoi
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    Traveller (2120)
    Room & Suite (590)
    Dining (248)
    Pool & Beach (84)
    Hotel & Grounds (1417)
    Bathroom (83)
    Family and Play Areas (23)
    Business Centre & Event Rooms (15)
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    Ask a question
    Questions & Answers
    Muraoka
    17 April 2017|
    Answer Show all 6 answers
    Response from G_HotelManager_ICH | Property representative |
    Dear Muraoka, Greetings from InterContinental Hanoi Westlake. Please be informed that the taxi from airport to our hotel cost approximately VND450,000 ~ US$20,00 per way as it run by meter. Also, you could book hotel's... More
    0
    Votes
    foonsquid
    30 March 2017|
    Answer Show all 4 answers
    Response from G_Manager-ICH | Property representative |
    Dear foonsquid, Greetings from Intercontinental Hanoi Westlake! We would like to inform you that shuttle bus to Old Quarter is not available at our hotel. However, the taxi just cost around VND100,000 ~ US$5.00 to the old... More
    0
    Votes
    Aleli B
    10 March 2017|
    Answer Show all 3 answers
    Response from G_Manager-ICH | Property representative |
    Hello Twin rooms will have two single beds Thanks Adam
    0
    Votes
    Room Tips
    "Stunning rooms"
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    "ask for overwater room"
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    "Stay in one of the villas - first floor"
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    "Over Pavillion room asking when you check-in"
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