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Hanoi Street Hotel

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91 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Cuernavaca, Mexico
Reviewed 25 December 2015

The hotel is in a perfect location, close to the main streets, great food streets, and places to visit, but what I found was the best during my stay was the service. The staff truly goes above and beyond to make your stay pleasant. All speak good english so communicating is no trouble. Also, if you want to book tours,...

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Helpful?
Thank Rodrigo A
Hanoi Street H, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Dear Rodrigo A, Warmest greetings from Hanoi Street Hotel! Thank you very much for sharing us your feelings in your stay I'm so happy to know that you enjoyed our services and had good time with us in your recent stay. Your satisfaction is our motivation in order to keep our services better and better. Once again, thank you for...

lawton oklahoma
Reviewed 3 November 2015

From greeting the group of 25 with papaya smoothies or welcoming us back with specialty of the area apricot drink, this hotel couldn't be more proficient at customer extras. We asked for the French loaf and they sent for them straight away. Beds were comfortable, food could be obtained across the street and eaten out in the street in tables...

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Helpful?
Thank okdudee
Hanoi Street H, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Hello Okdudee, Warmest greetings from Hanoi Street Hotel! Thank you very much for making time to give us the rate, review and sharing your feelings. I am so happy to hear that you and friends in your group enjoyed our services and had good time in your stay at Hanoi Street Hotel. Your satisfaction is our great reward in order...

Reviewed 7 September 2015 via mobile

I like this hotel because it does everything better than it should. A two star hotel is not supposed to be a great place to stay, but I think that the service here really lift it to be above that class. They provide breakfast, which is delicious. The room is spacious. The Internet functioned well. Everything was done to help...

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Helpful?
Thank Steve F
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear Steve F, Warmest greetings from Hanoi Street Hotel! Thank you very much for writing the review and sharing your feelings. I am so glad to hear that you enjoyed our services and had good time with us in your recent stay.Your satisfaction is our motivation in order to keep our services better and better. Once again, thank you for...

Reviewed 11 June 2015

Room size : okay, Not very clean(it's old, just that's why) but well organized, good breakfast. I stayed Hanoi street hotel just for 1 night. Firstly, I was looking for some place close to train station because I planed to arrive Hanoi from Sapa by night train around 5am, and It was close enough. I didn't check in directly(it was...

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Helpful?
Thank n/a n
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear Ms N/a, Thank you so much for taking your time to send us your feed back. I was very delighted to know that you had good feelings and experiences about us during your recent stay at Hanoi Street Hotel. And much happier that we - all the staffs helped you a lot during your stay. All your comments will...

jakarta
Reviewed 28 May 2015

I feel home staying at Hanoi Street Hotel. Ms Van and her staffs are very helpful. They try their best to accommodate the need for the guest. I have never stayed in any hotel where the owner and staff are very attentive. Since the beginning, Ms Van has helped me with the arrangement of my trip and she is also...

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Thank wahyuni
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear Wahyuni First of all, we are delighted to have you with us on your recent trip. And much happier that you enjoyed and felt like home staying with us at Hanoi Street Hotel We would like to thank you for writing your review on our TripAdvisor page and for your recommendation to other travelers. Thank you once again for...

Bucharest
Reviewed 19 May 2015

The family owned hotel is situated in the old centre of Hanoi, on a what I would call a "food-street" and is a good choice for low budget travelers. The furniture is a bit old, but the rooms are clean and large. The owner, Mrs. Van and her staff are truly wonderful people, always very helpful and welcoming. They made...

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Thank rotripper
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear, Thank you for spending your time on writing review on TripAdvisor. We were very happy to read that you felt pleased and enjoyed your stay at Hanoi Street Hotel. Your compliments and support are motivation for us to keep trying our best to provide guests with better and better services. Once again, thank you for sharing your feeling about...

Bucharest, Romania
Reviewed 19 May 2015

I stayed with another 4 friends at this hotel and we all enjoyed the time there very much. The staff and Mrs. Van were very friendly and hospitable and attending to your every need. They make you feel as if you were at home and, if you are lucky, you might even get Mrs. Van to cook you an authentic,...

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Helpful?
Thank HCorina
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear HCorina, Thank you so much for staying at Hanoi Street Hotel on your vacation with friends. We are pleased that you and your friends enjoyed everything in your stay with us Thank you for leaving comments on our amenities, room service, and staff. Your feedback and compliment are our great motivation to keep striving for a much better service....

Reviewed 14 April 2015

We found this by chance while roaming the streets. First place we had wasn´t really nice and this was a completely different experience. Helpfull staff, good breakfast and great support at planning tours. Would definetely go there again - so said by everybody else I met at breakfast. Some coming for over a decade!

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1Thank Jan H
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear Jan H, Thank you so much for leaving review of Hanoi Street Hotel on TripAdvisor. We were very happy to know that we brought you good experiences in your stay with us. Your satisfaction is the motivation to keep us moving forward. Once again, we would like to thank you for taking the time to share your thoughts, and...

Reviewed 14 March 2015

I've been staying at this hotel every time I went to Hanoi, for several years. The owner and her staff were very friendly and went out of their way to make sure guests are well looked after. My sister in law had a sore throat and after giving her a cup of lemon tea, they offered to bring another one...

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Thank traveller2506
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear Traveller2506, First of all, we would like to express our sincere appreciation to you for choosing Hanoi Street Hotel on your recent trip. We would also like to thank you for spending your precious time leaving us your comments and suggestions. We are glad to hear that you had a comfortable stay with us. We are also glad that...

Perth, Australia
Reviewed 29 December 2014 via mobile

Really helpful English speaking hotel owner. Comfortable modern room with attention to detail. good clean working bathrooms and great breakfast noodles. Located on a foot traffic only lane filled with street side reasturants. Easy walk to everything 'tourist' in Hanoi. Thanks for a good stay, hanoi street hotel.

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2Thank Callum R
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear Cerideout, On behalf of Hanoi Street hotel, I would like to thank you for spending your precious time to give us your review and feedback. I also appreciate your recommendation to other travelers. Thank you for choosing to stay on your vacation. I am glad to see that you enjoyed and satisfied all our services. I am looking forward...

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Amenities

Highlights
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hanoi Street Hotel just opened on March 1st, 2007. It is one of the most beautiful and luxurious hotels in the center of Hanoi's Old Quarter. Surrounded by the central business district, major non - governmental offices, temples and shopping areas. Coming to Hanoi Street you will be satisfied with the best services provided by our professional staff. ... more   less 

Additional Information about Hanoi Street Hotel

Address: No 1A, Hang Bong Alley, Hang Bong Street, Hoan Kiem Dist., Hanoi 100000, Vietnam
Region: Vietnam > Hanoi
Price Range: $29 - $41 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hanoi Street Hotel 2*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda and HostelWorld so you can book your Hanoi Street Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#52 Best Value Hotel in Hanoi
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Questions & Answers

Questions? Get answers from Hanoi Street Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else!”
 of 5 bubbles dileeshus, 3 Dec 2016 | Read review
“staff speaks english, rooms have A/C, great location, friendly staff.”
 of 5 bubbles rodrigoa231, 25 Dec 2015 | Read review
“Right side is quiet. New restaurant is 1 year old around the corner.”
 of 5 bubbles okdudee, 3 Nov 2015 | Read review
“The back room are very quiet”
 of 5 bubbles margaretc337, 2 Oct 2014 | Read review
“We stayed in three different rooms and they were all spacious.”
 of 5 bubbles travellolz, 26 Aug 2014 | Read review
5 of 5