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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to Aurora Premium, your chic and elegant retreat in the heart of Hanoi's bustling Hang Be street. Our 50 luxurious rooms offer a blend of contemporary design and five-star comforts. Relax and rejuvenate at our Jennif Spa, where traditional Vietnamese therapies meet modern techniques. Enjoy exquisite Vietnamese and fusion cuisine at Comet Restaurant, set against an artistic backdrop on the 11th floor. Top off your experience at Skylight Skybar on the 12th floor, offering panoramic views of Hanoi's stunning landscape and hand-crafted cocktails and tap beer! At Aurora, every stay is an unforgettable journey in chic elegance.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Aurora Premium is celebrated for its serene accommodations, with guests often enjoying a peaceful night's rest thanks to the quiet rooms. The hotel's exceptional service garners high praise, with the staff's warmth and professionalism enhancing the overall experience.
Nestled in the Old Quarter, its prime location offers convenient access to local attractions, while the hotel's amenities, from the dining options to the rooftop bar, are lauded for their quality and value. The inviting atmosphere, coupled with the spotless and tastefully decorated rooms, ensures a comfortable and memorable stay.
Location
Central
Atmosphere
Welcoming
Rooms
Comfortable
Value
Affordable
Cleanliness
Spotless
Noise level
Quiet
Service
Attentive
Amenities
Outstanding
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The staff was extremely friendly and always made sure that we had everything we needed. The hotel manager helped us with our bags and checked us in. He gave us a lot of recommendations and gave me the feeling he genuinely cared about his guests. There were also two staff in white dresses that was fluent in English, and were able to address all of our questions without a language barrier, which I really appreciated. The location of the hotel is very central, about a 5 minute walk to the lake, fantastic Bahn mi, Bun cha, and Bahn cuon 2 min away. In Hanoi the traffic is insane, so you wouldn't want to walk too far anywhere. The rooms are as described, the beds are 2 beds pushed together to form one large bed, but is spacious enough. Zoe helped book appointments at the spa and made sure our checkout was seem less. They were running a promotion that gave hotel guests 40% off for massages before 4pm. There was also a free drink offered to the guests at the skybar, which was gorgeous. The hotel restaurant is on the 11th floor with a view of the lake - breakfast served was good, would recommend the chicken pho, the broth was nice and hearty. Would definitely recommend this hotel, especially for English speakers.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aurora Premium Operations Manager, Owner at Aurora Premium - A Lifestyle Hotel
Responded 12 Oct 2024
Dear Excursion45918775941, We are glad to receive your review regarding your stay at Aurora Premium Hotel & Spa To be recommended by you, our guest who matters the most, is highly rewarding and inspiring. I will deliver your comment to Ms. Zoe; your words of kindness is very much appreciated. Thank you again for your support and we wish to continue being your choice of accommodation next time you revisit Hanoi. Best regards, Enzo Nguyen General Manager
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During our recent trip to Hanoi, my partner and I had initially planned to dine at another restaurant. However, due to heavy rain and the unavailability of taxis, we found ourselves stranded without a way to reach our reserved destination. Thankfully, Mr. Richard, who went above and beyond to assist us with various transportation options, recommended the in-house restaurant at Aurora Hotel.
Despite our last-minute arrival, we were warmly welcomed and managed to secure a table at the nearly fully booked restaurant. To our surprise, the staff had beautifully prepared the table for a birthday celebration and an engagement. The attention to detail and the ambiance created a truly special atmosphere.
The menu offered a choice between à la carte options and set menus, allowing us to select dishes that suited our preferences. The presentation and taste of the food were exceptional, as evident from the accompanying pictures. Each dish was a delightful combination of flavors, leaving us thoroughly satisfied.
We cannot express enough gratitude to the staff at Aurora Hotel and Spa's restaurant for turning what could have been a disappointing evening into a memorable one. Their exceptional service and attention to detail made us feel valued and appreciated.
If you find yourself in Hanoi and looking for a restaurant that not only offers delicious food but also provides a warm and welcoming atmosphere, we highly recommend dining at Aurora Hotel and Spa's restaurant. You won't be disappointed.
Thank you once again for a wonderful evening!
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Date of stay: January 2024Trip type: Travelled with family
Room Tip:Please talk to the wonderful staff or Mr. Richard. They will gladly help give you wonderful tips.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria Pham, Owner at Aurora Premium - A Lifestyle Hotel
Responded 27 Jan 2024
Dear Valentine, Thank you for your wonderful review! We are thrilled to hear that your stay at Aurora Premium Hotel & Spa was nothing short of fantastic and that it was your favorite hotel during your tour of Vietnam. Our team takes great pride in providing exceptional service, and we are delighted that our staff went above and beyond to make your stay enjoyable. We strive to create a welcoming and helpful atmosphere, and it's gratifying to know that we succeeded in exceeding your expectations. We are looking forward to seeing you in our hotel soon. Best regards, Aurora Hotels Customer Service Team.
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This hotel was perfect for my partner and I. We’ve been travelling Vietnam for 3 weeks and had our fair share of hotels that had high rating but were shocking. Thankfully this was not the case. The amazing service started from when we first got out of our Grab taxi. The bell boys immediately assisted with our bags and sat us in the reception offering fresh tea, cold towels and Vietnamese treats. Receptionist Zoe was very welcoming, exchanging Whatsapp details and always available with any concerns or queries. The rooms were clean and spacious with the comfiest king size beds and great shower head options. Oh and great air conditioning. We take the littlest things for granted back home that it’s not always available when traveling but this hotel catered for everything. When walking throughout the hotel every staff member we passed was friendly and always greeted us which felt special. They accommodated for last minute dry cleaning and airport drop offs which was reasonably priced. When leaving they offered us souvenirs gifts and Vietnam postcards to take home. The bell boy Mr.Black was funny and always gave us tea while waiting in the lobby as helped with bags. We didn’t want to leave this hotel and highly recommend this place to anyone. When we left a couple of the staff came to the car and waved us off showing their appreciation. Memories like that made my partner and I feel valued.
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Date of stay: July 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rachel Luu, Owner at Aurora Premium - A Lifestyle Hotel
Responded 22 July 2024
Dear GoPlace22862462927, Thank you for your wonderful review! We are thrilled to hear that your stay at Aurora Premium Hotel & Spa was nothing short of fantastic and that it was your favorite hotel during your tour of Vietnam. Our team takes great pride in providing exceptional service, and we're delighted that our staff – Ms.Zoe and Mr.Black went above and beyond to make your stay enjoyable. We strive to create a welcoming and helpful atmosphere, and it's gratifying to know that we succeeded in exceeding your expectations. I am overjoyed that you found our accommodations to be ideal for your needs, including the bed ,shower and air conditioning. Above all, I appreciate you taking the time to mention our hardworking team. Your kind words were shared and the entire team, and they were all overjoyed to learn that they had contributed to your memorable stay! We are looking forward to seeing you in our hotel soon. Best regards, Rachel Luu Operations Manager.
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The rooms were clean and modern, the rooftop bar has a great selection of drinks.
Our room was cleaned every day, and we were provided with bottled water which is essential for the warm humid weather of this region.
Maria at the front desk is the most helpful person I have ever met. She goes above and beyond for her guests. We had many local recommendations on places to eat and visit as well as insight on many of the tours we planned on doing.
We had reliable communication via WhatsApp, and any changes or requests were quickly responded to.
I will note that the hotel does offer laundry service if you wish to wash your clothes. It is quite expensive, however all our items were professionally cleaned, folded and returned to us the same day.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip:The footpath outside the hotel is a little crowded with street vendors and parked motorcycles, so...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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First of all, the best part was the friendly service from the staff. Also, it is located in the center of Hoan Kiem. It is so accessible that you can walk to the beer street, various restaurants, and tourist attractions. We recommend choosing Aurora Hotel as your accommodation for your trip to Hanoi, as it offers excellent room conditions and service quality for the price. However, for those who want to fall asleep in a quiet environment or are sensitive sleepers who wake up even at the slightest sound, it may be a little noisy if you book a city view room. The room condition is good even without a window, so it would be a good idea to reserve a room without a window.
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Exceptional service from the entire staff! There were 15 family members on a destination birthday celebration. We occupied 7 guestrooms for 3 nights with a one-night break in between for a Ha Long cruise, which the hotel stored all of our large luggage for us—that was an extra service we all appreciated.
Overall, each of us were very happy with our stay. Although the rooms were compact, they were well appointed and well maintained and most importantly very clean. The only thing I would recommend is bringing your own travel iron/steamer as the hotel does not provide an iron/iron board. Our accommodation came with complimentary breakfast, which was an extensive buffet of local and Western cuisine as well as an omelette station. The room service food was also tasty.
The best part of the stay was the staff, who all went above and beyond to help us throughout our stay, especially the concierge staff—from local recommendations to researching specific shopping, and assisting in preparing for the birthday breakfast.
I highly recommend Aurora Premium Hotel for their outstanding service, high cleanliness and central location.
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Date of stay: August 2024Trip type: Travelled with family
Room Tip:Bring your own travel iron/steamer.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rachel Luu, Owner at Aurora Premium - A Lifestyle Hotel
Responded 10 Aug 2024
Dear Mrs. Denise V, Thank you very much for taking the time to write such a wonderful 5* TripAdvisor review and for sharing your positive comments with other travelers. I am overjoyed that you found our accommodations to be ideal for your needs, including the breakfast, the rooftop, and beds. Above all, I appreciate you taking the time to mention our hardworking team. Your kind words were shared and the entire team, and they were all overjoyed to learn that they had contributed to your memorable stay! Thank you so much for your wonderful review of Aurora Premium Hotel & Spa. I hope to see you again soon! Best regards, Enzo Nguyen General Manager
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Good service. Enthusiastic caring staff, clean room, location in the center of Hoan Kiem district, Hanoi, very close to tourist attractions in Hanoi, on weekends there is a very bustling walking street, close to tourist attractions. A place to eat and drink that attracts many tourists. It deserves to come back next time.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip:trên tầng thượng có sky bar.rất vui nhộn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very Vibrant and pleasing Hotel in the heart of the Old Quarters, walking distance to the happening hoan kiem lake , having excellent location with most of the sight seeing points within 20 mins. comfortable/spacious rooms with clean toilets . fantastic breakfast and a great sky bar ( with 1 complimentary drink per room ) and discounts on inhouse dining . very nice front office staff , friendly and helpful. house keeping was of good standard. A special mention of Ms. Nhi ( who we came to know was a trainee at the hotel), who was very proactive and helpful at 6.30 am in the morning to arrange transport pickup for us from the airport at a short notice and with in short time , when the pickup car detailed by our travel agent failed to reach the airport in time , a call to the hotel and the young lady arranged for a car to pick us up within a very short time . Also Ms Moon was very helpful to make our stay comfortable. we stayed 3 nights and would love to stay again in case we visit Hanoi again.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aurora Premium Operations Manager, Owner at Aurora Premium - A Lifestyle Hotel
Responded 23 Nov 2024
Dear Ksdel, Thank you for taking the time to leave us a lovely review following your recent stay at Aurora Premium Hotel and Spa. I am so glad that the staff especially “ Ms. Nhi and Ms. Moon “ had been able to assist you and help you to have a thoroughly enjoyable experience while visiting Hanoi. I sincerely hope to have the chance to welcome you back with other great experiences very soon. Warm regards, Enzo Nguyen General Manager
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Aurora Premium Hotel is a fantastic choice in Hanoi’s Old Quarter! The location is perfect for exploring, the rooms are spotless and cozy with great city views, and the staff is super friendly and helpful. It’s a great mix of modern comforts and local charm—an ideal spot for a relaxing and memorable stay.
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Date of stay: November 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aurora Premium Operations Manager, Owner at Aurora Premium - A Lifestyle Hotel
Responded 19 Nov 2024
Dear 333calving, I would like to thank you very much for your amazing review and for your very kind words of appreciation. I am delighted to know that you found the hotel design as well as the service that the team members delivered to your satisfaction. We sincerely hope to have the opportunity to welcome you back again. Best regards, Enzo Nguyen General Manager
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There are so many hotels tucked between shops and restaurants in Hanoi, and most of them are similarly priced. We had a hard time choosing so we did what anyone else would do – choose the one with the cool looking rooftop bar! LOL
It turned out to be the right decision as our stay at the Aurora Hotel was one of the highlights of our trip. From the moment you pull up near the entrance you are greeted with warm smiles and made to feel like youʻre at home. The hotel and rooms are very clean, albeit smaller than the photos lead you to believe, and the location is central to key points of interest in the Old Quarter.
The restaurant has some great food (we had free breakfast included) and the rooftop bar offered some stunning views of the city in all directions.
What really makes this hotel stand out is the staff. From the bellhop to front desk, restaurant and bar, they really treated us like honored guests. Iʻve been to many hotels with great service, and Iʻd remember a worker or two, but during our short 4-day stay I want to recognize each one of these team members that I got to know by name (in no particular order): Annie, Joy, Linh, Anna, Beverlyn, Jenner, Lana, Justin, Chris, Kai, Hiep. Forgive me if Iʻm leaving anyone out.
I canʻt wait till my next trip to Hanoi so I can visit you all again!
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Date of stay: July 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sarah,
Thank you for your interest in our hotels!
As you concerned about the different between 2 locations:
First, both is located in the Old Quarter area and here is some feature of each:
Delicacy Hotel & Spa:
- Located on the bustling street of Dinh Ngang with neoclassical design and sophisticated detailing
- From here, it takes only 1 min walk to the train track, 7 mins to the train station, 10 mins to the Ho Chi Minh mausoleum, ...
- With 28 comfy and modern rooms, our decor features black, charcoal and grey
Delicacy Central Hotel & Spa:
- Located on Hang Be street – the heart of Hanoi with walking distance to various popular tourism destinations. The 50 spacious rooms are designed with a contemporary outlook and furnished with five-star standard of amenities
- Inspired by the simplicity and modern dedication, our decor theme features bright color blocks namely white, yellow, orange and contrasting with shades of dark colors of the other one
There are more places to choose from in the Hanoi area.
PRICE RANGE
AU$85 - AU$185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rising dragon hanoi, hotel rising dragon
FORMERLY KNOWN AS
Delicacy Hotel & Spa
LOCATION
VietnamHanoi
NUMBER OF ROOMS
50
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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