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02/07/2017 03/07/2017
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    Somerset West Lake

    No 254D Thuy Khue Road, Hanoi 10000, Vietnam
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 144*
          USD 73*
          USD 144*
          USD 73*
          USD 144*
          USD 73*
          Traveller (82)
          Room & Suite (39)
          Dining (6)
          Somerset Hoa Binh
          78 reviews
          #129 of 585 hotels in Hanoi
           
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          643 reviews
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          The Hanoi Club Hotel & Lake Palais Residences
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          Diamond Westlake Suites
          88 reviews
          #124 of 585 hotels in Hanoi
           
          Overview
          • Excellent41%
          • Very good38%
          • Average16%
          • Poor3%
          • Terrible2%
          Travellers talk about
          Free Wifi
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Fitness centre
          Kitchenette
          Concierge
          Business Centre
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          Shuttle Bus Service
          Babysitting
          4.0 Star Hotel
          All hotel details
          Somerset Hoa Binh
          78 reviews
          #129 of 585 hotels in Hanoi
           
          Somerset Grand Hanoi
          643 reviews
          #75 of 585 hotels in Hanoi
           
          The Hanoi Club Hotel & Lake Palais Residences
          261 reviews
          #190 of 585 hotels in Hanoi
           
          Diamond Westlake Suites
          88 reviews
          #124 of 585 hotels in Hanoi
           
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (112)
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          1 - 5 of 112 reviews

          Reviewed 5 days ago via mobile

          This is a service residence the amenities like kitchen , washing machine etc r all very nice the beds r very nicely done, the washroom r all good , we r staying in a two bed room apartment, they have tv one in the hall...More

          Thank Ackzel
          Response from Thanh T, Assistant Residence Manager at Somerset West LakeResponded 3 days ago

          Dear Ackzel, Thank you for writing this review. I am happy to hear that you like our amenities and furniture. At the same time, I am sorry to hear that we couldn't meet your expectation on breakfast quality & variety . Please accept our sincere...More

          Reviewed 5 days ago

          Somerset West lake is located at a pleasent location to enjoy your trip. I loved to stay near the West lake and a walk in evening across the West lake was a wonderful experience all together. Near to the hotel 4-5 km distance you have...More

          Review collected in partnership with this hotel
          Thank Vinod M
          Response from Thanh T, Assistant Residence Manager at Somerset West LakeResponded 3 days ago

          Dear Vinod M, Thank you for choosing to stay with Somerset West Lake Hanoi. It is great to have you stay with us. I am glad to learn that you like our location. We appreciate your recommendation and we look forward to welcoming you again....More

          Reviewed 6 days ago

          Good outdoor facilities, nicec swimming pool and garden. Affordable price for Somerset brand., fit to family trip. However breakfast is boring and the design is a bit classic, not so modern. I will recommend this residence to my friend.More

          Review collected in partnership with this hotel
          Thank 299christina
          Response from Thanh T, Assistant Residence Manager at Somerset West LakeResponded 3 days ago

          Dear 299christina, Thank you for writing this review. I am happy to hear that you like our outdoor facilities such as swimming pool and garden. At the same time, I am sorry to hear that we couldn't meet your expectation in breakfast. Please accept our...More

          Reviewed 3 weeks ago via mobile

          Hotel is dated and in dire need for refurbishment. However staff is friendly and very nice. This hotel needs to step it up in the upkeep of the property. The Japanese food restaurant on the property is a plus.More

          Thank xiaolinmg
          Response from James L, General Manager at Somerset West LakeResponded 4 days ago

          Dear xiaolinmg, Thank you for sharing your stay experience with us. We are sorry that our property is not meeting your expectations. We appreciate your feedback about the general condition of the property and would certainly work on an improvement plan. At the same time,...More

          Reviewed 3 weeks ago

          This propery is right beside the West Lake which is really nice. Our room was at 1st floor and it had a garden/pool view which was not so bad. Everything was good in general. It is good to book this residence during weekend to stay...More

          Thank Thehotellover
          Response from James L, General Manager at Somerset West LakeResponded 3 weeks ago

          Dear Thehotellover, Thank you for choosing to stay with Somerset West Lake Hanoi. It is great to have you stay with us. I am glad to learn that you like your apartment facing the garden and swimming pool. We appreciate your recommendation and we look...More

          Somerset Hoa Binh
          78 reviews
          #129 of 585 hotels in Hanoi
           
          Somerset Grand Hanoi
          643 reviews
          #75 of 585 hotels in Hanoi
           
          The Hanoi Club Hotel & Lake Palais Residences
          261 reviews
          #190 of 585 hotels in Hanoi
           
          Diamond Westlake Suites
          88 reviews
          #124 of 585 hotels in Hanoi
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Room Service
          • Airport Transportation
          • Dry Cleaning
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Shuttle Bus Service
          • Business Centre with Internet Access
          • Self-Serve Laundry
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • USD 67 - USD 105 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #50 Luxury Hotel in Hanoi
          • Room types
          • Kitchenette ,
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 90
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Travelocity, Hotwire, Ctrip TA, Agoda, Hotel.de, TripOnline SA, Cheap Tickets, Cancelon and HotelQuickly so you can book your Somerset West Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Vietnam >
          • Hanoi
          • Also Known As
          • Somerset West Lake Hanoi ,
          • Somerset West Lake Hotel Hanoi
          Add Photo Photos
          Traveller (82)
          Room & Suite (39)
          Dining (6)
          Pool & Beach (5)
          Hotel & Grounds (77)
          Bathroom (3)
          Family and Play Areas (1)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Mimi F
          Hi. we are coming back to Hanoi from Halong Bay on the 18th 6pm. and our flight is 20th 1am. Does your hotel have 1.5 day rates? since we check-in late and out beyond 2pm? Pls let me know asap so I can book
          7 November 2016|
          Answer
          Response from Carbarg | Reviewed this property |
          We had a similar situation, booked a couple of days and then we got a really good deal to stay there 'till 11pm, since our flight was at 1am
          1
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          Wayne K
          1. Do you provide free transport pickup to & from the airport. ? If not please advice .
          5 December 2015|
          Answer
          Response from Merlion42 | Reviewed this property |
          The hotel does provide transport to and fro the airport, but it is NOT free. It cost VND950,000++ per way (or VND1,450,000++ per 2 way) for a Mercedes Car that can accomodate maximum 3 persons and 2 small luggage. We hailed... More
          0
          Votes
          Room Tips
          "Excellent room service"
          Read review
          "I found the view from unite 708 to be fabulous!"
          Read review
          "All rooms are spotless and quiet, I prefer a room facing the lake, but it's really unimportant."
          Read review
          "Try Room 410. Good view of the lake."
          Read review
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