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Heart Hotel

289 reviews
#121 of 607 Hotels in Hanoi
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Traveller (70)
Room & Suite (42)
Pool & Beach (3)
Overview
  • Excellent58%
  • Very good29%
  • Average10%
  • Poor1%
  • Terrible2%
Travellers talk about
“hoan kiem lake”(52 reviews)
“halong bay”(37 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Concierge
Dry Cleaning
2.0 Star Hotel
All hotel details
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Reviews (289)Write a Review
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64
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5
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133
64
22
1
5
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All reviewshoan kiem lakea lake view roomhalong bayold quarterexcellent locationbaguettesmall balconyphogreat tourtriple roombusy roadair conditionerwater puppetsrooms are cleanha long bayday tourbook tours
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211 - 215 of 225 reviews
Reviewed 17 October 2009

When i booked a room over the internet a few weeks beforehand, they confirmed they had a lake view room available. However we checked in and we got a large "city view" room. Although much larger than the lake view room, i was just annoyed...More

Thank westermoose
Reviewed 12 October 2009

We pulled up to the Heart Hotel as we got out of the out Taxi we were told they had no room for us despite us confirming our reservation the day before. we were then taken to there "Sister hotel" which was classed as low...More

1  Thank Uchideshi
Reviewed 8 October 2009

We were in Hanoi for 4 days and we loved our stay in Heart Hotel. The rooms were nice and the staff very very helpfull. And it´s a surprise the place where we had our breakfast.....a little room full of paints on the walls. Lovely...More

Thank mmportugal
Reviewed 6 June 2009

We stayed for a few nights in one of the larger rooms that could accommodate our two young kids. We found it difficult to find reasonably priced rooms or suites in Hanoi, and, considering the price, Heart Hotel was pretty good. It is in a...More

Thank Wilburtan
Reviewed 25 April 2009

We stayed here as part of a two week tour of Vietnam and loved it. This classy hotel in the Old Quarter by the lake is frequented mostly by repeat business travellers who know what a gem it is but don't tend to review on...More

1  Thank AprilinVietam
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Details
Price range
USD 24 - USD 36 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Best Value Hotel in Hanoi
Room types
Non-Smoking Rooms
Details
Price range
USD 24 - USD 36 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Best Value Hotel in Hanoi
Room types
Non-Smoking Rooms
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Traveller (70)
Room & Suite (42)
Pool & Beach (3)
Questions & Answers
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FaeMarieS
2 January 2017|
AnswerShow all 7 answers
Response from Martin18_SK | Reviewed this property |
We took direct bus from the airport to the city centre (don`t remember a number) and it took around 30 min and costs 5000 VND. There are two bus stops near hotel (10 min walk). Bus finishes in front of Ga Ha noi railway... More
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12
Room Tips
"6th Floor Lake View is the best."
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"fare rates n very friendly rates"
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"Larger rooms are city view, rooms with lake view have a small balcony and are sunny."
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"Book thru the hotel website, staff answers emails.."
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