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Heart Hotel

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Traveller (72)
Room & Suite (42)
Pool & Beach (3)
Overview
  • Excellent57%
  • Very good30%
  • Average10%
  • Poor1%
  • Terrible2%
Travellers talk about
“hoan kiem lake”(49 reviews)
“halong bay”(47 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Concierge
Dry Cleaning
2 Star accommodation
All hotel details
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Reviews (300)
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234 results
Traveller rating
138
68
22
1
5
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LanguageEnglish
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138
68
22
1
5
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All reviewshoan kiem lakea lake view roomhalong bayold quarterexcellent locationphobusy roadrooms are clean and comfortableair conditionerspeak good englishfacing the streetwater puppetsbook tourstrain ticketsairport pickbudget hotelsapa
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1 - 5 of 234 reviews
Reviewed 1 week ago via mobile

This place was very cheap and the staff were very helpful and friendly. It’s location was excellent and there was a little road with many local shops and there was a massage place right next door. Little bit scruffy but a great place to stay.

Thank Travel T
Reviewed 3 weeks ago

The hotel itself is not the cleanest and not particularly cozy. The window opened onto another building, so there was very little natural light. can get pretty noisy at night! On the other hand, its location is perfect, close to absolutely everything, and the staff...More

Thank Benedetta R
Reviewed 2 June 2018

Stayed at Heart Hotel for 5 nights between May 26th and June 1st 2018, Excellent room 40 M2 with comfortable Queen size bed and a single bed. Sound proof room with balcony in the center of the Old Quater, 1 minute walk to the lake....More

Thank stevecosmosprope2018
Reviewed 13 May 2018 via mobile

I have returned to heart hotel in hanoi after travelling nth for a week. The staff are very helpful and will go out of their way to make your stay a pleasant experience. Last time i stayed my only criticism was the bathroom looked a...More

Thank philmarylefebvre
Reviewed 10 May 2018

I was very fortunate to stay here on two occasions (two weeks in March and then again for a week in April with my husband). The friendly, welcoming and helpful staff really makes this small hotel feel like home. Michael on the front reception desk...More

Thank Gema28
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Details
Price range
USD 23 - USD 38 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#63 Best Value Hotel in Hanoi
Room types
Non-Smoking Rooms
Details
Price range
USD 23 - USD 38 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#63 Best Value Hotel in Hanoi
Room types
Non-Smoking Rooms
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Traveller (72)
Room & Suite (42)
Pool & Beach (3)
Questions & Answers
Ask a question
FaeMarieS
2 January 2017|
AnswerShow all 7 answers
Response from Martin18_SK | Reviewed this property |
We took direct bus from the airport to the city centre (don`t remember a number) and it took around 30 min and costs 5000 VND. There are two bus stops near hotel (10 min walk). Bus finishes in front of Ga Ha noi railway... More
1
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Room Tips
"We stayed on the 3rd floor with balcony overlooking the street below. Quiet room!"
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"The Lake View room is special with beautiful views day and night."
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"6th Floor Lake View is the best."
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"fare rates n very friendly rates"
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