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Somerset Grand Hanoi

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Traveller (321)
Room & Suite (250)
Pool & Beach (42)
Overview
  • Excellent54%
  • Very good36%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“washing machine”(71 reviews)
“tennis courts”(22 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
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Reviews (857)
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678 results
Traveller rating
351
245
66
8
8
Traveller type
Time of year
LanguageEnglish
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351
245
66
8
8
Show reviews that mention
All reviewswashing machineserviced apartmenttennis courtsfull kitchensupermarket downstairsmaster bedroomthe ground floorold quarterhoa lo prisonswimming poolmini martfamily stayhoan kiem lakelong stayquan an ngonhigh floorhome away from home
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1 - 5 of 678 reviews
Reviewed 3 days ago via mobile

The 2 bedroom apartment we had was good and it's had all the amenities. The hotel staff were friendly and helpful. The hotel is in the center of the city and it was easy to get to all the major attractions. The breakfast spread is...More

Thank Aditya I
Reviewed 1 week ago

Although a little dated, the apartment was 'homely' and was the perfect base to explore Hanoi and Halong Bay. It was great having the washing machine/dryer too. Fantastic customer service storing our luggage for us while we were away for the night (Halong Bay). Also...More

Review collected in partnership with this hotel
Thank KazzaKK
Reviewed 1 week ago via mobile

Grand in an Irish for ok way, not in a fancy way! You can see that when they part demolished the prison beside it to build it, it may have been grand, it is now rather mediocre. Good points: • Family can stay in an...More

Thank Clí H
Reviewed 1 week ago

Had heard that the Somerset Grand was a great place to stay as a family. Had been advised that there were some renovations going on, however, that all precautions would be being taken to avoid these impacting the guests. Neither rang true of our experience....More

Thank KKandCo
Reviewed 3 weeks ago via mobile

Me and my family just stayed for 22 nights and we really enjoyed ourselves. The hotel restaurant had great food and a nice sports bar. the reception staff were incredibly nice, and the Also, the room service staff were super friendly. The fourth floor had...More

1  Thank Håvard O
Response from NLDung, Manager at Somerset Grand HanoiResponded 2 weeks ago

Dear Håvard O, Thank you for choosing to stay at Somerset Grand Hanoi during your recent visit to Hanoi. We were very pleased to hear that your experience with our product and services made for a very comfortable and satisfying visit. And, we are humbled...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
USD 107 - USD 140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#169 Centrally Located Hotel in Hanoi
#8 Family Hotel in Hanoi
#48 Business Hotel in Hanoi
#39 Mid-range Hotel in Hanoi
#25 Great View Hotel in Hanoi
#92 Quiet Hotel in Hanoi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 107 - USD 140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#169 Centrally Located Hotel in Hanoi
#8 Family Hotel in Hanoi
#48 Business Hotel in Hanoi
#39 Mid-range Hotel in Hanoi
#25 Great View Hotel in Hanoi
#92 Quiet Hotel in Hanoi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (321)
Room & Suite (250)
Pool & Beach (42)
Dining (22)
Amenities (16)
Family and Play Areas (2)
Questions & Answers
Ask a question
ssurenderkumars
24 March 2018|
AnswerShow all 2 answers
Response from Sou Yee Jessica T | Reviewed this property |
Sorry I didn’t know there is such service, I m sure u can ask google...
0
Votes
ssurenderkumars
24 March 2018|
AnswerShow all 2 answers
Response from Tripster_Aus | Reviewed this property |
As to early check-in - it will depend on whether they have a room ready and how busy they are. I have stayed a number of times and not infrequently the place is fully booked. If that is the case they will need to wait for a... More
1
Vote
ItsTheVibeItsTheMabo
23 February 2018|
AnswerShow all 3 answers
Response from Sou Yee Jessica T | Reviewed this property |
I see a pool in the Agoda website, pls email the hotel if the pool is still under renovations. I was there in the winter n was raining so I did not use the pool. 😃
0
Votes
Room Tips
"On our first night we stayed in a 2 bedroom floor on the 20th floor with fantastic views across the city!"
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"Don't stay during renovations and if you have to, get a guarantee of being accommodated on the 15th floor..."
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"Ask for a high floor as Hanoi traffic is very noisy."
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"Higher up the better for street traffic. We were in 1902, 2 bed apartment."
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