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The Hanoi Club Hotel & Lake Palais Residences

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Traveller (156)
Room & Suite (210)
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Overview
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76 Yen Phu Street Tay ho District, Hanoi 10000 Vietnam See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Go to hotel website
Offers from The Hanoi Club Hotel & Lake Palais Residences
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Rooms
4 Nov.5 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (303)
There are newer reviews for The Hanoi Club Hotel & Lake Palais Residences
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Traveller rating
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92
33
7
11
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21 - 25 of 249 reviews
Reviewed 26 January 2018 via mobile

Was recommended to stay in this hotel before I made the booking directly with the hotel manager. This hotel has a best view of the West Lake. Very good Asian and Chinese food in their menu. The head chef is from Malaysia which explained the...More

Thank Reneeshuan
Response from HNCManager, Front Office Manager at The Hanoi Club Hotel & Lake Palais ResidencesResponded 21 February 2018

Dear Reneeshuan, It is wonderful to read your lovely review, we are happy to know that you have a great time to enjoy the best lake view from our hotel. also highly recommend our food service. On the occasion of Lunar new year, we wish...More

Reviewed 26 January 2018

Perfect location for your vacation, nice staff. Room is clean and breakfast is good enough. I will recommend for my friends. It was a short break with my family in the weekend. My husband loves to play golf there and I love the westlake view.More

Thank Lilybabi
Response from HNCManager, Front Office Manager at The Hanoi Club Hotel & Lake Palais ResidencesResponded 21 February 2018

Dear Lilybabi, Thank you so much for your great review. I have shared your review to all staffs to consider it as a motivation to keep up providing our best service. We are looking forward to welcoming your family again soon and wish you a...More

Reviewed 19 January 2018 via mobile

Ive booked to stay few nights however they upgraded me to a 1 bedroom apartment cos they were overbooked on my 2nd night. Great view of the lake and and can see people playing golf at the driving range to the lake. Good selections of...More

Thank Andrechong
Response from HNCManager, Front Office Manager at The Hanoi Club Hotel & Lake Palais ResidencesResponded 21 January 2018

Dear Andrechong, Thank you so much for taking the time to share your experience regarding your stay at The Hanoi Club Hotel and Lake Palais Residences. It is great to read your good comments regarding our room, facilities and our services. it is a motivation...More

Reviewed 18 January 2018

My sister and I stayed a total of 5 nights in The Hanoi Club and we were pleased we had chosen to stay in this hotel throughout our stay in Hanoi. The staff are well trained to be attentive, eye for details and very helpful....More

Thank JmRoses
Response from HNCManager, Front Office Manager at The Hanoi Club Hotel & Lake Palais ResidencesResponded 21 January 2018

Dear JmRoses, Thank you so much for your wonderful review. Your comments really encourage all our staffs to do our best and keep up doing great jobs. I am very proud that we have made a pleasant stay for you by our excellent and personalized...More

Reviewed 17 January 2018

Nice pool and gym. nice breakfast. rooms are average. bathroom not comfortable. elevators very slow and not efficient, Check in and check out quite primitive. access to the hotel is not easy and parking is almost impossible.More

Thank Moshe G
Response from HNCManager, Front Office Manager at The Hanoi Club Hotel & Lake Palais ResidencesResponded 21 January 2018

Dear Moshe G, Thank you so much for taking time to review our The Hanoi Club Hotel and Lake Palais Residences. We are sorry that the street blocking decision from our govement affect to your travel plan, we hope it did not cause much inconvenience....More

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About
Description
Situated on the banks of Hanoi's largest lake, the West Lake, The Hanoi Club Hotel & Lake Palais Residences offers a first-class accommodation with uninterrupted panoramic views. The luxurious property More provides professional service in a relaxing atmosphere with a long list of facilities which include fitness center, Bonus Club Jackpot and Gaming Center, Panda Kid's Club and Arena Golf Driving Range, making it a perfect rendezvous spot for either business or casual get-together. Aside from the hotel facilities, in-room amenities are also arranged to ensure you a comfortable stay. For those looking for an upscale establishment with a wealth of activities and kid-friendly, The Hanoi Club Hotel & Lake Palais Residences makes a perfect solution. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Tennis Court
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Casino
,
Romantic
,
Family
,
Business
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Casino
,
Romantic
,
Family
,
Business
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
130
Price range
USD 69 - USD 116 (Based on Average Rates for a Standard Room)
Also Known As
The Hanoi Club Hotel Hanoi
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Casino
,
Romantic
,
Family
,
Business
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
130
Price range
USD 69 - USD 116 (Based on Average Rates for a Standard Room)
Also Known As
The Hanoi Club Hotel Hanoi
Location
Vietnam > Hanoi
Photos
Traveller (156)
Room & Suite (210)
Pool & Beach (30)
Dining (22)
Amenities (51)
Business Centre & Event Rooms (7)
Family and Play Areas (6)
Questions & Answers
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Marie T
9 January 2018|
AnswerShow all 2 answers
Response from HNCManager | Property representative |
Dear Marie, Thank you for contacting us. With reference to your inquiry, I would like to inform you that the normal check in time should be after 2pm, check out time before 12noon. it will based on our availability then we... More
1
Vote
Room Tips
"Ask for a room overlooking Westlake"
Sagitaur
yesterday
Read review
"views on the lake. Rooms on the 1st floor are noisy as they're on the same floor as the conference rooms"
BarcelonaFlo
24 Apr. 2018
Read review
"Don't stay here, stay in Old District!"
sales614
1 Apr. 2018
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"Get the one facing the lake."
johnlA9450IZ
31 Jan. 2018
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