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The Hanoi Club Hotel & Lake Palais Residences

274 reviews
#196 of 605 Hotels in Hanoi
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Traveller (132)
Room & Suite (194)
Pool & Beach (28)
Overview
  • Excellent39%
  • Very good43%
  • Average13%
  • Poor2%
  • Terrible3%
Travellers talk about
“signature room”(11 reviews)
“tennis courts”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Offers from The Hanoi Club Hotel & Lake Palais Residences
Offers & Announcements: USD 80 (USD)
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (274)Write a Review
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All reviewsgolf driving rangesignature roomtennis courtsswimming poolhit ballscardio equipmentfitness facilitiesold quartermin drivewashing machineha noistayed here for nightscity viewtaxi driverother hotelswould stay againbusiness trip
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1 - 5 of 226 reviews
Reviewed yesterday

Nice pool and gym. nice breakfast. rooms are average. bathroom not comfortable. elevators very slow and not efficient, Check in and check out quite primitive. access to the hotel is not easy and parking is almost impossible.

Thank Moshe G
Reviewed 1 week ago

So excellent. Sitting beside the pool watching massive thunderstorms while the children swim surrounded by fairy lights. Rooms are clean & comfortable. Beautiful setting at very reasonable prices with stunning food by the pool. A must Hanoi stay.More

Thank Trương Việt H
Response from HNCManager, Front Office Manager at The Hanoi Club Hotel & Lake Palais ResidencesResponded 6 days ago

Dear Trương Việt H, Thank you so much for your wonderful review, we hope that you will have more relaxing time by using all our facilities and enjoying the beautiful lake view from the building. For the time being, if you need any further information,...More

Reviewed 1 week ago via mobile

The hotel is located by the West Lake. I took grab taxi to the centre which cost around 35,000 dong. Stayed in the Signature room. They have golf driving range hitting to the lake and good gym facilities.More

Thank LouisCCP
Response from HNCManager, Front Office Manager at The Hanoi Club Hotel & Lake Palais ResidencesResponded 1 week ago

Dear Mr. Louis, Thank you so much for your review, we are happy to know that you had a pleasant stay in our hotel and hope to welcome you again soon. We wish you are always happy and successfull. Best Regards, Monica Assistant Front Office...More

Reviewed 4 weeks ago

In October I was sent by the office to attend a training called Asean Youth Insurance Manager for about seven days at Hanoi Club Hotel, it was my first time visiting Hanoi, have no idea about the city or the people, i spend most of...More

Thank anggapratama2016
Response from HNCManager, Front Office Manager at The Hanoi Club Hotel & Lake Palais ResidencesResponded 1 week ago

Dear anggapratama2016, Thank you so much for taking time to review us. It is wonderful to read your review then we know that you had a comfortable stay and get much experience about Hanoi also take time to use our facilities. I have shared your...More

Reviewed 4 weeks ago via mobile

We had a 1 night stay at Hanoi Club hotel and enjoyed our stay near west lake. The rooms are above average standard with all amenities available. The staff is professional and understand English very well. We had a city view room which is kind...More

Thank AnuragNirmal
Response from HNCManager, Front Office Manager at The Hanoi Club Hotel & Lake Palais ResidencesResponded 1 week ago

Dear AnuragNirmal, We are appreciated to your nice review and would love to welcome you again when you come back to Hanoi. In the future, if you need any information or assistance, please do not hesitate to contact us at: fom@thehanoiclub.com We wish you happiness...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast included
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Tennis Court
Outdoor pool
Details
Price range
USD 70 - USD 95 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Hanoi
#38 Business Hotel in Hanoi
#39 Family Hotel in Hanoi
#40 Romantic Hotel in Hanoi
#57 Luxury Hotel in Hanoi
#73 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 70 - USD 95 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Hanoi
#38 Business Hotel in Hanoi
#39 Family Hotel in Hanoi
#40 Romantic Hotel in Hanoi
#57 Luxury Hotel in Hanoi
#73 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (132)
Room & Suite (194)
Pool & Beach (28)
Dining (20)
Hotel & Grounds (105)
Business Centre & Event Rooms (7)
Family and Play Areas (6)
Bathroom (3)
Questions & Answers
Ask a question
Marie T
9 January 2018|
AnswerShow all 2 answers
Response from HNCManager | Property representative |
Dear Marie, Thank you for contacting us. With reference to your inquiry, I would like to inform you that the normal check in time should be after 2pm, check out time before 12noon. it will based on our availability then we... More
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Room Tips
"Choose Lake View Room!"
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"Best view with lake view room"
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"Pay the extra for lake view"
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"Option to take rooms with lake view"
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