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The Hanoi Club Hotel & Lake Palais Residences

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Traveller (174)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Situated on the banks of Hanoi's largest lake, the West Lake, The Hanoi Club Hotel & Lake Palais Residences offers a first-class accommodation with uninterrupted panoramic views. The luxurious property provides professional service in a relaxing atmosphere with a long list of facilities which include fitness center, Bonus Club Jackpot and Gaming Center, Panda Kid's Club and Arena Golf Driving Range, making it a perfect rendezvous spot for either business or casual get-together. Aside from the hotel facilities, in-room amenities are also arranged to ensure you a comfortable stay. For those looking for an upscale establishment with a wealth of activities and kid-friendly, The Hanoi Club Hotel & Lake Palais Residences makes a perfect solution.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Tennis Court
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Lake View
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Rate:Great Value Offer

Location

Full view
316Reviews
461Photos
9Q+A
75Room tips
Traveller rating
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Popular mentions
Had dinner with friends who live at the Hanoi Club Hotel. Not many dining there however the service and food was excellent and served with a friendly smile. Very good prices. Meals didn't take long to arrive once ordered. Nice touch ny the owner to say hello to us and thank us
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Hotel's Favourite
Absolutely loved this hotel which is in a delightful setting on Westlake. My room was very quiet, functional and cosy. All staff were professional and very hospitable. The breakfast was one of the best of had in a hotel, and so nice to sit by the pool and lake watching other
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Review collected in partnership with this hotel
Response from HNCManager, Front Office Manager at The Hanoi Club Hotel & Lake Palais Residences
Responded 17 Dec. 2018
Dear Ms. Catherine , It was so wonderful to welcome you staying in our hotel. We are very happy to see your nice review and it become motivation to provide our good services. Thank you so much and see you in April. Best Regards, Monica Asst Front Office Manager
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I spent my final day here after a last minute change of plan. What a gorgeous place to do so. This lakeside hotel was a real treat. I was able to go to the gym, relax with the complimentary beer from my mini bar, in the bath, walk around the lake, explore so many nearby
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This hotel has so wonderful lake view. I have stayed in Premier Room and it was really nice. The outdoor pool is full of lake view and it is the best pool in Hanoi I have ever tried. The restaurant is also very good with Chinese Food and Vietnamese Food. One more thing that make
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So excellent. Sitting beside the pool watching sunset while the children swim surrounded by fairy lights. Rooms are clean & comfortable. Beautiful setting at very reasonable prices with stunning food by the pool. A must Hanoi stay.
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Response from HNCManager, Front Office Manager at The Hanoi Club Hotel & Lake Palais Residences
Responded 5 Jan. 2019
Dear Jamie Truong, Thank you so much for giving us a good review, We are looking forward to welcoming you again soon and wish you a Happy New Year. Best Regards, Monica Asst. Front Office Manager
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorThe Hanoi Club Hotel & Lake Palais Residences
The Signature Room at The Hanoi Club Hotel & Lake Palais Residences
Professional photo exclusively commissioned by TripAdvisorThe Hanoi Club Hotel & Lake Palais Residences
The One Bedroom Apartment at The Hanoi Club Hotel & Lake Palais Residences
Professional photo exclusively commissioned by TripAdvisorThe Hanoi Club Hotel & Lake Palais Residences
The Deluxe Room at The Hanoi Club Hotel & Lake Palais Residences
View of Yen Phu village
The lake view
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Dear Marie, Thank you for contacting us. With reference to your inquiry, I would like to inform you that the normal check in time should be after 2pm, check out time before 12noon. it will based on our availability then we can offer you early check in or late check out. For the details, please do not hesitate to contact me at :++84 24 3829 3829 We are looking forward to hearing from you soon. Best regards, Monica Assistant Front Office Manager
1 vote
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Dear Winnie, Thank you for contacting us. With reference to your inquiry, I would like to inform you that our outdoor swimming pool, Tennis court, Gym, Sauna, Steam, Jacuzzi are complimentary if you are our hotel guest. however, you should prepare your own equiptments such as Tennis racket, ball. if you do not bring them with you, we have for rental. Golf driving range is not included in to the room benefit, you can buy the ball ticket at VND 100,000nett/100balls and hire the club VND 30,000nett/club. there are some restaurants and a supermarket nearby our hotel so we can recomend you when you stay here. Should you need any further information, please do not hesitate to contact us. Best Regards, Monica
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Dear Virgin107 Please noted with thanks! Warm regards!
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12
"lake view ( Room 306 )"
"I was in town twin room overlooking car park/ street. It was really quiet and luxurious."
"Ask for a room overlooking Westlake"
"views on the lake. Rooms on the 1st floor are noisy as they're on the same floor as the conference rooms"
"Don't stay here, stay in Old District!"
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PRICE RANGE
USD 69 - USD 139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the hanoi club hotel hanoi
LOCATION
VietnamHanoi
NUMBER OF ROOMS
130
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