We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Lotte Hotel Hanoi

Save
Traveller (841)
Room & Suite (340)
Dining (104)
You may also like
See all
Nearby Hotels
Overview
  • Excellent85%
  • Very good12%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,067)
Filter reviews
713 results
Traveller rating
624
74
6
8
1
Traveller type
Time of year
LanguageEnglish
More languages
624
74
6
8
1
Show reviews that mention
All reviewsthe club loungeclub floor managertallest buildingdat nguyenred riverindoor poolrooftop barold quartercorner roomduty managercab ridejunior suitethe ground floorbusiness tripluxury hotelbusiness hotelgreat facilities
FilterEnglish
Updating list...
1 - 5 of 713 reviews
Reviewed today via mobile

On June 21st, I went to Evian Spa and received such amazing experience. That was my very first time and all the great service given to me left a good impression of the Le Vitalistant at Evian Spa of Lotte Hanoi Hotel in me I...More

Thank nam t
Reviewed today via mobile

I have experienced many high quality spas in Ha Noi but Evian Spa at Lotte Hotel Hanoi satisfied me the most with its great services. I had a great time to relax there with the therapist named Mai and Dinh. By the way, I want...More

Thank Chi P
Reviewed yesterday

Stayed here for 4 nights. Overall it was a great stay and good value for money. There were some key positives and negatives: Positives: - Modern and Clean - Excellent Spa, Gym and Pools to use - Very friendly staff - Supermarket/shopping centre downstairs -...More

Thank Marc W
Reviewed yesterday via mobile

It was really good time to stay here. Ms. Rosie helped me with friendly and I’d like to stay there again. The hotel is really gorgeous and kindly staffs. Actually, there’s so many benefits for using other facilities. Thank you so much for greeting me...More

Thank chaeyoungpark
Reviewed yesterday

Our family got a great time at this spa. The people was really kind. Trang /Linh Mai /Thao viet. They were awesome! If you have chance to go hanoi, visit here! Clean and neat. I was really happy to join this massage.

Thank 주리 김
View more reviews
Most Booked Properties in Hanoi
See allSee all
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Adult pool
Details
Price range
USD 109 - USD 216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Hanoi
#16 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 109 - USD 216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Hanoi
#16 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (841)
Room & Suite (340)
Dining (104)
Pool & Beach (47)
Amenities (44)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Rio852
9 March 2018|
Answer
Response from Management_Lotte | Property representative |
Dear Rio852, As an Expedia VIP Guest, you will receive the following benefits: - 10% discount on F&B service except for Tim Ho Wan, Room Service and alcoholic beverages. - 20% discount on Evian SPA HANOI Expedia VIP Guest... More
0
Votes
Google Translation
ckmom
11 December 2017|
Answer
Response from Management_Lotte | Property representative |
Dear ckmom, Our Concierge team can be reached at: concierge_hanoi at lotte. net In case you have any questions or comments, please let me know. With best regards, Lucy Bui Public Relations Manager Lotte Hotel Hanoi
0
Votes
Google Translation
ckmom
26 October 2017|
AnswerShow all 2 answers
Response from Management_Lotte | Property representative |
Dear ckmom, Since I'm not sure which day you plan to visit, on the date of your stay either the room with the King bed or the one with Twin bed may not be available - therefore the website only allows you to book the same... More
0
Votes
Google Translation
Room Tips
"Club floor ideal"
Read review
"Great views!"
Read review
"No comment"
Read review
"Provides the best panoramic view of the West Lake in Ha noi"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing