We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Stars Hotel

Save
Traveller (14)
Room & Suite (4)
Dining (1)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent57%
  • Very good21%
  • Average8%
  • Poor5%
  • Terrible9%
Travellers talk about
“'sister' hotel”(2 reviews)
“halong bay”(20 reviews)
“old quarter”(23 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Concierge
Pets Allowed
3 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (203)
There are newer reviews for Stars Hotel
See the most recent reviews
Filter reviews
160 results
Traveller rating
87
33
12
11
17
Traveller type
Time of year
LanguageEnglish
More languages
87
33
12
11
17
Show reviews that mention
All reviews'sister' hotelhalong bayold quarterroom was cleanair constaff was very friendly and helpfulquiet at nighta lovely staydouble bedbooking toursfree breakfasthoan kiem lakeeach morningnice breakfastlaundry serviceairport transferbalcony
FilterEnglish
Updating list...
41 - 45 of 160 reviews
Reviewed 11 June 2016 via mobile

I have visited Hanoi on three separate occasions. I used this fabulous hotel every single time. The rooms are more than adequate for the money, with working AC, hot water and also cleaned regularly. The staff here are second to none and will bend over...More

Thank Aleks G
Response from AnnaThu1990, Manager at Stars HotelResponded 25 June 2016

Dear Alkeks, It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay. Thank for your feedback about good location,best tour services, friendly staff and value money Thank you for recognising our effort...More

Reviewed 10 June 2016 via mobile

Stayed in a double room, comfy clean bed and good air con. Wifi worked well and it was a good location. The staff made it for us as they were always there to help and give info about transport and tours and they spoke really...More

Thank Emily R
Response from AnnaThu1990, Manager at Stars HotelResponded 25 June 2016

Dear Emily, Thank you so much for your stay at our hotel and your good feedback to next customers Your comments about great staff, good location, great AC wifi and nice services wil be a good effort for us to keep work We will improve...More

Reviewed 22 May 2016

according to the rating i expected better. the room was dark, but clean and otherwise ok. breakfast was quite simple, but coffee was good and i got a refill. location is very good, not far from anything in thr old townMore

Thank 1999traveler1999
Response from AnnaThu1990, Manager at Stars HotelResponded 25 June 2016

Dear Sir/Madam, Thank you so much for your stay at our hotel And thank you so much for your good comments about clean room and great location but not high rates We wil improve our room and our services much more better.If you come back...More

Reviewed 17 May 2016 via mobile

I was there for 3 nights and have good memories about this hotel, clean room, helpful staff and they clean my room everyday, breakfast with very good cafe, Ms Ana help me to book a day trip to Halong Bay and Bai Dinh - Trang...More

Thank kinh p
Response from AnnaThu1990, Manager at Stars HotelResponded 18 May 2016

Dear Sir/Madam, Thank you so much for your choosing our Stars Hotel for your recent stay in Hanoi. We truly appreciate your positive contribution to our Hotel on the site of Tripadvisor. Thank for recommending our good room,breakfast,super staff , value money and great quality...More

Reviewed 25 April 2016 via mobile

After receiving an email via booking.com off the lady that works here I was really excited to stay here. It seemed they were very attentive and customer focused at first offering to arrange a taxi from the airport. I explained we was coming in on...More

Thank Mikala T
Response from AnnaThu1990, Manager at Stars HotelResponded 10 May 2016

Dear Miki, Thank you so much for your stay at our hotel and sorry so much about our problem we aslo want to explain that you can understand us more.Because the hot water is not run out,we called a fixed man to repair it that...More

View more reviews
Most Booked Properties in Hanoi
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
USD 14 - USD 23 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 14 - USD 23 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (14)
Room & Suite (4)
Dining (1)
Questions & Answers
Ask a question
MARTIN S
10 August 2014|
AnswerShow all 2 answers
Response from cerussell1 | Reviewed this property |
I stayed in two different rooms whilst there and they were both different sizes. I think there were three or four floors and the first time I stayed in the top back room. This didn't have a balcony and was smaller than the... More
0
Votes
Room Tips
"ask Ana anything she will tell you)))"
Read review
"No elevator but quieter floors higher up"
Read review
"Room 403. It has a small outside courtyard with shrine"
Read review
"If I were you I would choose a room situated on the street, because there's a beautiful view."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing