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Stars Hotel

Hotels.comUSD 19*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 20*
USD 19*
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USD 20*
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Stars Hotel
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182 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Soest, The Netherlands
Reviewed 29 January 2016 via mobile

I arrived here 4 hours before check-in time. The room was not ready yet but the staff did invite me for free breakfast which I appreciated a lot! All of the staff is incredibly friendly! They gave me tons of advice and booked some staff for me. The rooms were clean and nice as well! I preferred the rooms on...

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Helpful?
Thank Digna S
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear sir/Madam, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment that super staff,good breakfast, good room Your review as an encouragement to us in keeping up our good work. Once again we appreciated your experience at our hotel and we are looking forward to...

Berlin, Germany
Reviewed 10 January 2016 via mobile

The hotel is pleasantly located in central Hanoi and offers great service. The hotel- staff was extremely helpful and friendly and the rooms are great value. Definitely recommendable if you are on a budget. They also offer various services such as visa- extension, tour organization and book tickets of all kinds for you if you ask.

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Helpful?
Thank selin96
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Sir/Madam, It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay. Thank for your feedback about good location,best tour services, friendly staff and value money Thank you for recognising our effort and we certainly look forward to welcoming you back for another memorable hotel experience in...

Singapore, Singapore
Reviewed 10 January 2016 via mobile

The location was on the quiet side of old quarter. Small Budget hotel with 3 storey high with no lift. Stayed on 3rd and every day I have to take staircase up and down. No problem with luggages as the staff is very please to bring it up and down for you. Breakfast was simple mostly with breads and egg...

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Helpful?
Thank keecheng
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Keecheng, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment about clean and nice room with good equipments , best staff, very good loaction and good services about tour trip Your review as an encouragement to us in keeping up our good work. Once...

Yen Bai, Vietnam
Reviewed 6 January 2016

We were welcomed with smiles and genuine warmth from all the staff. The rooms were very clean and had the delight of a bath tub and shower. Wonderful for a warm, relaxing soak after a day walking the streets of Hanoi. Breakfast was included and this also was served with helpful, friendly staff. Every request we made was met by...

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Helpful?
1Thank Johnny J
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Johnny, Thank you so much for your choosing our hotel for your recent stay in Hanoi. We truly appreciate your positive contribution to our Hotel on the site. Thank you for your recommendation about big and nice room with good equipment. good breakfast, kind staff and good location and services These things are really helpful and meaningful with all...

Reviewed 2 January 2016 via mobile

I Stayed here for two nights with my friend. We were in a scramble to find a cheap location near our friends hostel and found this place. The rooms were small but very clean and cute. The staff was very friendly and helpful. It was cheap ($13 usd/night) and not a far walk from Hoan Kiem lake. I would stay...

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Helpful?
Thank Rachael B
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Rachael, It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay. Thank for your comments about good loaction,best staff and good price Thank you for recognising our effort and we certainly look forward to welcoming you back for another memorable hotel experience in the near future....

Reviewed 29 December 2015 via mobile

We stayed in this hotel for two nights. Given the price the hotel really exceeded expectations with a nice clean room with lots of space. The receptionists were also really kind and helpful. Only downside I can think of is the fact we booked a trip through the hotel (they also act as a booking agency) which was very overpriced....

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Helpful?
Thank NickPEG67
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Nick, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment that nice and big room,kind staff Your review as an encouragement to us in keeping up our good work. Once again we appreciated your experience at our hotel and we are looking forward to...

Markleeville, California
Reviewed 4 December 2015

 We stayed here for one night in Nov 2015 enroute from Sapa to Ninh Binh. Our room was very old, tired and bleak. One fluorescent bulb in the ceiling, no windows, old furniture, very worn bathroom. Breakfast was included in the price but was very, very minimal, one egg and tea or coffee, no toast or bread or juice or...

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Helpful?
Thank bpwarne
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Sir/Madam, I think that there is a mistake that you wrote your comments for wrong hotel You didn't stay in our hotel because there are 2 hotels in hanoi where have the same name but diffrent address we contacted you but you dint't reply again Please consider again Thank you so much Best regards Stars hotel team

Clermont-Ferrand, France
Reviewed 15 November 2015

good location to walk everywhere as hoan kiem lake 5 minutes, dong xuan market 3 minutes ,ho chi minh mausoleum 20 minutes. It is center of old town to easily find food, shop,bar...happy to meet anna and her staff ^^

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Helpful?
Thank Aine C
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Sir/Madam, Thank you so much for your choosing our Stars Hotel for your recent stay in Hanoi. We truly appreciate your positive contribution to our Hotel on the site of Tripadvisor. Thank for recommending our good loaction and value money.These things are really helpful and meaningful with all of Stars Hotel staff. It is considered as an encouragement for...

Reviewed 14 November 2015 via mobile

We was very interested in staying here.Warmly welcome by nice staff.The room is nice and fresh by good bathroom and soft bed.Breakfast is various to order.The receptionist-Tony Thuan is super friendly and helpful.He showed the food the shop the beautiful location to enjoy in city.The hotel is peefect location to explore city.We will come that hotel next time .Enjoy trip

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Helpful?
Thank doanh747
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Sir/Madam, It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay. Thank you for recognising our effort and we certainly look forward to welcoming you back for another memorable hotel experience in the near future. Your sincerely, Stars Hotel Team

Nha Trang, Vietnam
Reviewed 27 October 2015 via mobile

I saw people gave high rates for this hotel on Booking.com but when i was there i feel disappointed about their service. They gave us the room in the back. The air conditioner dropped water and there hadn't no room to change but we saw they had 5 available rooms on booking.com . The water dropped on the floor and...

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Helpful?
1Thank TamKhai
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear TamKhai, Thank you for your stay at our hotel and then we explain some trouble you had for you to understand as well as next customers -First,you came to our hotel at 8 pm evening for looking a room.We have only one room at the back side.Our staff said that we had only one room and showed that room...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Located in center of the Old Quarter, Stars Hotel offers cosy and comfortable rooms with free Wi-Fi access. It provides a complimentary breakfast daily from 7.30am to 10 am and room service on request. The air-conditioned rooms are bright and feature wooden flooring. They are fitted with a flat-screen TV, a fridge and a safe. Private bathrooms come with a bathtub, hot/cold shower facilities and free toiletries. Hotel Stars operates a 24-hour front desk that can assist with laundry,luggage storage and ticketing services. Car/bicycle rentals and airport transfer can also be arranged at additional charges. Stars Hotel is a 5-minute walk from Dong Xuan Market and night market, a 5-minute walk from Hoan Kiem Lake and a 20-minute walk to Ho Chi Minh mausoleum and Van Mieu Quoc Tu Giam - The Temple of Literature. Noi Bai. It takes 15 minutes to reach the Hanoi Train Station, bus station and Opera House by foot .Noi Bai International Airport is a 40-minute drive away with pick up services Hoan Kiem is a great choice for travelers interested in street food, museums andfriendly people. ... more   less 

Additional Information about Stars Hotel

Address: 26 Bat Su Street, Hoan Kiem District, Hanoi, Vietnam
Region: Vietnam > Hanoi
Price Range: $19 - $27 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Stars Hotel 3*
Number of rooms: 9
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Questions & Answers

Here's what travellers have asked, with answers from Stars Hotel staff and other travellers.
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Questions? Get answers from Stars Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask Ana anything she will tell you)))”
, 3 Nov 2016 | Read review
“No elevator but quieter floors higher up”
srr08c, 25 Oct 2016 | Read review
“Room 403. It has a small outside courtyard with shrine”
172deang, 12 Aug 2016 | Read review
“If I were you I would choose a room situated on the street, because there's a beautiful view.”
vobuskevic, 29 Jul 2016 | Read review
“For the view, lets choose the room in front of ! Its nice view ! And for the quiet sleep, you can ask for the room in back !”
  • The nice room we had ! Its worth for the money !
l_utr_n_, 30 Jun 2016 | Read review
5 of 5
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USD 19* /night
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Prices are for 1 room, 2 adults
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