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All reviews the executive lounge crystal jade indoor pool fitness center gold member business trip beautiful hotel lake view upgraded to a suite old quarter top floor every staff member special thanks the entire staff the hotel offers breakfast buffet is outstanding service
몇년간 하노이에 출장을 다녀보면서, JW Marriott Hanoi는 하노이 최고의 호텔이라고 생각합니다.
각국의 유명인사, 특히 문재인 대통령도 선택한 호텔이라 더욱 믿음이 가는 최고의 호텔입니다.
JW Marriott Hanoi이 전 직원은 손님 전원을 가족과 같이 편안하게 대해주는데,
이번에는 특히 house keeping 담당인 Ms. NGA (nick name is "lady...More
The JW Marriott, although not located in central Hanoi, is a great choice if you are looking for a full service hotel. As a platinum member we were upgraded to a (large) suite, and offered free breakfast in the lounge. Speaking of the lounge, this...More
My husband and I stayed here for two nights though not two consecutive nights as we went on a cruise
The hotel is beautifully built and we were given a beautiful room overlooking the lake only to be disappointed when we opened the curtains to...More
Date of stay: November 2018
Response from JWMarriottHotelHanoi, Manager at JW Marriott Hotel HanoiResponded yesterday
We appreciate your recognition of our team warm engagement and helpfulness and I am so glad you enjoyed your stay, especially the special care from Chef Manoj made your stay a memorable one.
It is regret to hear about the inconvenience during your...More
The rooms were very nice, and the staff was very good. The hotel is built nicely from a architectural point of view. Lovely water bodies have been developed. The location was okay as it wasn't centrally located. The food was good. Our experience was nice....More
Date of stay: November 2018
Response from JWMarriottHotelHanoi, Manager at JW Marriott Hotel HanoiResponded 3 days ago
Thank you for your review of your recent stay at JW Marriott Hanoi and I am glad you enjoyed your stay.
We appreciate your comments and in fact, to serve our guests better and to remain properly the building, we do always have...More
We stayed here from Nov 30 to Dec 4th. Hotel is very nice with good and spacious rooms. Properly equipped with nice shower and bathroom.
When we first checked in room was not properly cleaned but management were very quick to address the issue. Biggest...More
Date of stay: December 2018
Thank Sohrab M
Response from JWMarriottHotelHanoi, Manager at JW Marriott Hotel HanoiResponded 5 days ago
Dear Sohrab M,
Thank you for sharing your feedback of your recent stay at JW Marriott Hanoi
We do apologize for the inconvenience upon your check in and I hope you had reserved our daily shuttle bus to the old quarters during your stay.
Welcome to iconic luxury in full bloom. From the expressive architecture outside to the authentic signature JW Marriott services inside, we welcome you to experience the new definition of contemporary …Moreluxury, located in the new central business district, adjacent to the National Convention Center of West Hanoi. The perfect place for regional and global meetings, incentives and any type of gathering, the hotel offers one of the largest and most innovative meeting venues in the region including 2 ballrooms and extensive foyer areas, covering 5,000 sqm. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
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Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Refrigerator in room
Shuttle Bus Service
Awards & Recognition
Travellers' Choice2018 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
You can get uber to come pick you up at hotel, but taxis supplied by hotel at front door are also very cheap. Just be aware that in certain hours of day, traffic from here to major attractions is a nightmare. We spent a... More
You can get uber to come pick you up at hotel, but taxis supplied by hotel at front door are also very cheap. Just be aware that in certain hours of day, traffic from here to major attractions is a nightmare. We spent a full hour in the car one night for a short distance. Just avoid rush hour jams if you can.
For your membership: You can ask for an upgrade to the executive floor - and call or write them in advance to see about availability during your stay. Breakfast may not be included in all rates, so if it isn't in your booking, you can ask about that upgrade.