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JW Marriott Hotel Hanoi

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No 08 Do Duc Duc Road Me Tri Ward, South Tu Liem District, Hanoi 100000 Vietnam
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2468)
Room & Suite (253)
Dining (247)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 08/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Hotel Hanoi
Updated 08/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#71 of 1,197 hotels in Hanoi
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
Welcome to iconic luxury in full bloom. From the expressive architecture outside to the authentic signature JW Marriott services inside, we welcome you to experience the new definition of contemporary 5-star luxury at JW Marriott Hotel Hanoi. Located in the new central business district, adjacent to the National Convention Center of West Hanoi, our hotel is the perfect place for regional and global meetings, incentives and any type of gathering. Our hotel offers one of the largest and most innovative meeting venues in the region including 2 ballrooms and extensive foyer areas, covering 5,000 sqm.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Board games / puzzles
Nightclub / DJ
Kids stay free
Paid public parking on-site
Secured parking
Paid internet
Hot bath
Pool / beach towels
Swimming pool toys
Pool with view
Indoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Video game console
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun terrace
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Whirlpool bathtub
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
City View
Languages Spoken
English, Chinese, Korean, Vietnamese
Hotel links
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Location

Full view
52Somewhat walkable
Grade: 52 out of 100
14Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
No 08 Do Duc Duc Road Me Tri Ward, South Tu Liem District, Hanoi 100000 Vietnam
Name/address in local language
Getting there
Noibai Airport23 kmSee all flights
See all nearby hotels
2,744Reviews48Q+A100Room tips
Traveller rating
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Time of year
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Popular mentions
Shaun T wrote a review 9 Jan.
Ho Chi Minh City, Vietnam959 contributions164 helpful votes
This hotel is very impressive from the architecture, to the range and selection of restaurants to the spacious and modern rooms. The service is top notch from check in to check out. Only downside would be the location in Hanoi but everything this hotel offers makes up for this.
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Date of stay: January 2021Trip type: Travelled on business
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Response from Lydia Nguyen, Marketing at JW Marriott Hotel Hanoi
Responded 5 days ago
Dear tuldge, We are very pleased to learn you had a wonderful stay with us and our top notch service as well as our great facilities met your expectations. Thank you very much for having shared your review and look forward to welcoming you back for another memorable experience at JW Marriott Hanoi. Best regards, Tu Dang Director of Rooms
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duongdg wrote a review Dec. 2020
Ho Chi Minh City, Vietnam31 contributions4 helpful votes
It's feel like home everytime i come back here. Most of staffs remember me as always. Đoàn and his colleagues at frontdesk always give me a warm welcome. A friend at frontdesk who supported me on my luggage and went all the way upstair to give me the mug. My bad that i did not ask for his name, but i believe i met him many times before. Great food at JW Cafe and my breakfast is always tasty from outside to inside because of Hưng, Hương and many other staffs ate always there to support and welcome me. Again, i am sorry that i did not ask and remember all the names. CoolCat is a bar of "MUST GO", especially during Christmas & New year eve. I spent 2 wonderful nights at CoolCat with great cocktails and music. Lovely setup this year with a Choir and new Singer. Thanks Nicolai and Thuy Duong, i wish i can post a video of the Choir. Eager to come back!
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Date of stay: December 2020Trip type: Travelled on business
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Response from Lydia Nguyen, Marketing at JW Marriott Hotel Hanoi
Responded 2 weeks ago
Dear duongdg, We thank you for having shared your great review for your recent stay at JW Marriott Hanoi. We are very pleased to hear you enjoy every stay with us and our team friendliness and their warm hospitality always make you feel like coming home. We appreciate your recognition for their great service and I will be sharing your compliments to Đoàn, Hưng, Hương, Nicola, Thùy Dương and the hotel team. Wishing you a Happy New Year 2021 and looking forward to welcoming you back soon to Hanoi. Best regards, Tu Dang Director of Rooms
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Tuan Nguyen wrote a review Dec. 2020
Ho Chi Minh City, Vietnam3 contributions1 helpful vote
I stayed many times in this hotel for business trips and always feel satisfy. The breakfast is variety and delicious. Staffs are friendly and always support if you need. Hotel aren't near the central but convenient to go to other provinces near Hanoi.
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Date of stay: December 2020
Value
Location
Trip type: Travelled on business
Room Tip: Breakfast is variety and delicious, Staffs are friendly.
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Response from Lydia Nguyen, Marketing at JW Marriott Hotel Hanoi
Responded 3 weeks ago
Dear natnguyen28 , We appreciate you have spent time sharing your great comments of your stays at JW Marriott Hanoi and we are so pleased you enjoy every stay with us, from the delicious breakfast to the friendliness of all of our associates. Thank you for your compliments. We'd like to take this opportunity to wish you and you beloved family a Merry Christmas and a Happy New Year 2021! Looking forward to welcoming you back soon to Hanoi. Best regards, Tu Dang Director of Rooms
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tri t wrote a review Oct. 2020
Hanoi, Vietnam4 contributions6 helpful votes
We take a night during the covid pandemic and the experience is very amazing. Staff here are very friendly. JW has a shuttle bus to Center City at 3 shift 9Am, 1Pm and 6 Pm. However, it's just a way. they should offer 2 round-trips. Everything is verygood for us. The water of Hanoi overall is not good, so JW should do sth with the water. My facial skin got allergy when using water in Ha Noi and JW also.
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Date of stay: October 2020
Rooms
Cleanliness
Service
2 Helpful votes
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Response from Lydia Nguyen, Marketing at JW Marriott Hotel Hanoi
Responded 6 Nov. 2020
Dear 545tr_t, We thank you for having stayed with us and shared your great compliments on our hotel team's service. In our hotel, guests and associates safety goes first and the water quality is tested from time to time to ensure that we meet all Government requirements and it must be safe to use, I am very sorry to hear your skin got allergy when using water in Hanoi. Next time when you come to stay, please let me know in advance, I would meet you in person to work on a preparation which makes your stay with us more comfortable. Wish you a relaxing weekend and look forward to welcoming you back soon. Best regards, Tu Dang Director of Rooms
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Linh wrote a review Aug. 2020
Hanoi, Vietnam6 contributions
I've been here 3 times, and 2 out of 3 are spectacular!! It's been a while since I had lunch in Akira Back, but the taste of Brother from another mother and Una-Q still echoes even till now! All the waitors, waitresses and the restaurant manager (can't remember their names as it is months ago) were super nice and served us with comfortable, we even got a special dish as a service. The service and cuisine were value for money and we got a pleasant experience overall. Today we tried the lunch buffet at JW Coffee. As we started our lunch at 1.30PM, only 1 hour till the end of the lunch, we were quite in a hurry with taking food. Although the food were a little bit cold at that time, when we ordered the chefs to cook a new one for us, they did it with pleasure. Hung - from Japanese counter even decorated the sashimi beautifully for us. The price for lunch is reasonable, with soft drinks included. We were arranged at a table for 4 (we had 2 people) with lake view, very pleased. Definitely going to try the French restaurant one day!!
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Date of stay: August 2020Trip type: Travelled with friends
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Response from Lydia Nguyen, Marketing at JW Marriott Hotel Hanoi
Responded 27 Aug. 2020
Dear linglovestravel, It is very pleasing hearing your great compliments for our service, and we thank you for having spent time sharing your feedback. We are looking forward to serving you soon in our Frech Grill restaurant at JW Marriott Hanoi! Wishing you a relaxing weekend ahead! Best regards, Tu Dang Director of Rooms
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PRICE RANGE
USD 149 - USD 274 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
450
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Frequently Asked Questions about JW Marriott Hotel Hanoi
Which popular attractions are close to JW Marriott Hotel Hanoi?
Nearby attractions include Q Bar (1.0 km), Sky 72 Observatory (1.1 km), and 3D Gallery (1.0 km).
What are some of the property amenities at JW Marriott Hotel Hanoi?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Hotel Hanoi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Hotel Hanoi?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JW Marriott Hotel Hanoi?
Yes, free parking, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to JW Marriott Hotel Hanoi?
Conveniently located restaurants include JW Cafe, The Lounge, and French Grill.
Are there opportunities to exercise at JW Marriott Hotel Hanoi?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does JW Marriott Hotel Hanoi have an airport shuttle?
Yes, JW Marriott Hotel Hanoi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Hotel Hanoi?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Hotel Hanoi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Hotel Hanoi?
The staff speaks multiple languages, including English, Chinese, Vietnamese, and Korean.