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Hilton Garden Inn Hanoi

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#80 of 574 Hotels in Hanoi
Certificate of Excellence
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Hilton Garden Inn Hanoi
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405 Reviews from our TripAdvisor Community

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Showing 324: English reviews
San Francisco, California
Reviewed 2 days ago NEWvia mobile

For the price I had to pay ($190/night), I thought this hotel was really bad. The front desk wasn't friendly nor were any of the staff members. It felt more like a motel than a hotel. The premise isn't clean. There dings, scratches, stains, and dents everywhere. The hardwood floor was poorly put together. There were large gaps in the...

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Helpful?
Thank Scott T
New Delhi, India
Reviewed 3 days ago NEW

The hotel is on a picturesque street, with several grand old buildings in the neighborhood. It's also a convenient walk from the beautiful and happening lake district of Hanoi. But as hotels go, this one is pretty simple, not the plush look one expects from a Radisson brand. If you take a bus from Hanoi airport, the hotel is far...

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Thank Sudhanshu_61
Reviewed 3 days ago NEW

Hotel rooms are quite that is fine to take a rest, breakfast are not various but quality is good, amenities in room available some like shampoo, conditioner, lotion, soap. If you need others like toothbrush, sewing kit, shower cap, you need to call for asking. One thing maybe not proper for old people is taking a shower in the bath...

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Helpful?
Thank PATCHARA K
Hong Kong, China
Reviewed 1 week ago

Lovely city and Lovely people made even better by a relaxing stay at this property. Its a no frills hotel but it is definitely worth it. We enjoyed our stay especially thanks to the courteous staff. The hotel has certain thoughtful options which made a lot of sense for us first time parents travelling with our infant (who would've thought...

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Helpful?
Thank Ronny K
Andrew N, General Manager at Hilton Garden Inn Hanoi, responded to this review

Dear Ronny K Great review and some really useful feedback to future travelers Kind regards Andrew

La Jolla, California
Reviewed 1 week ago

My wife and I, both seniors spent 3 nights at the Garden Inn. We had asked for a quiet room and got a great one on the 9th floor!The views were fine over the city. Breakfast was great and so was service and location of hotel.

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Helpful?
Thank Carlos H
Andrew N, General Manager at Hilton Garden Inn Hanoi, responded to this review

Dear Carlos H Wonderful review, thank you Kind regards Andrew

Sydney, Australia
Reviewed 2 weeks ago

Since I could not book into my usual hotel, my contact in Hanoi suggested this hotel. Though I travel to Hanoi regularly for business, I was not familiar with the area and initially I thought it was not convenient place for meals. However, on exploring further, I found that there are many restaurants around the area. However, it is the...

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Helpful?
Thank Robert C
Andrew N, General Manager at Hilton Garden Inn Hanoi, responded to this review

Dear Robert C Wonderful feedback, thank you. I was pleased to read that the team had delivered a great experience for you. Kind regards Andrew

Leamington Spa, United Kingdom
Reviewed 3 weeks ago

Good stay, very friendly and helpful staff. Lovely suite room. We arrived very early off UK flight but they managed to check us in at 10.30 instead of usual 3pm. Doorman helped with Uber taxi driver translation when we left.

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Helpful?
Thank R2638ZCrichardh
Andrew N, General Manager at Hilton Garden Inn Hanoi, responded to this review

Dear R2638ZCrichardh Nice review, thank you Kind regards Andrew

New York City, New York
Reviewed 4 weeks ago

First visit to Hanoi with delayed flight and very late arrival so my attitude was not the best, from the moment I stepped out of the taxi (30m from Noi Bai/400k dong) the Garden Inn blended nicely into the cozy and quiet neighborhood with front desk staff greeting in perfect English as if I were family. The entire stay felt...

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2Thank Tikilounge_SEA
Andrew N, General Manager at Hilton Garden Inn Hanoi, responded to this review

Dear Tikilounge_SEA Great review, thank you Kind regards Andrew

Miami, Florida
Reviewed 5 weeks ago via mobile

We stayed in two beds room, spacious, clean and comfortable. Staff at Front Desk and restaurant were friendly and helpful. Breakfast buffet is great! Lots of Western and local options, omelette station and Pho prepared a la minute. We enjoyed free wifi with strong connection im the room and used the computers in the lobby area to print boarding passes....

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Helpful?
Thank rosgari
Andrew N, General Manager at Hilton Garden Inn Hanoi, responded to this review

Dear rosgari Nice review, thank you. I was pleased to read you enjoyed the services at the hotel Kind regards Andrew

Crawley, West Sussex
Reviewed 3 November 2016

We had two nights in the Hilton Garden Inn at the start of our Vietnam and Cambodia tour. We could find no fault with what is essentially a business hotel. The rooms are clean, spacious and everything you would expect from a 'name' hotel. Staff are friendly and the buffet breakfast served its purpose. Its location is a 15 or...

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Helpful?
Thank jimCrawley
Andrew N, General Manager at Hilton Garden Inn Hanoi, responded to this review

Dear jimCrawley Thank you for a nice review. Kind regards Andrew

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the centre of Hanoi City. Minutes from Hanoi Opera House, Old Quarter and many tourist attractions. ... more   less 

Additional Information about Hilton Garden Inn Hanoi

Address: 20 Phan Chu Trinh, Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $89 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Hanoi 4*
Number of rooms: 86
Reservation Options:
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Hotel Style:
#17 Business Hotel in Hanoi
#23 Luxury Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Hanoi staff and other travellers.
7 questions
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Questions? Get answers from Hilton Garden Inn Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor room”
 of 5 bubbles 922carlosh, 30 Nov 2016 | Read review
“High floor for excellent view of the city”
 of 5 bubbles Tikilounge_SEA, 10 Nov 2016 | Read review
“If you are a smoker ask for a room with a balcony...”
 of 5 bubbles 714astrids, 28 Oct 2016 | Read review
“Do your laundry here!”
 of 5 bubbles Z8782HVjohnl, 8 Oct 2016 | Read review
“Do not pay extra for a room with balcony, as they are extremely small”
 of 5 bubbles hazinheira, 25 Sep 2016 | Read review
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