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Gem Boutique Hotel

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#54 of 574 Hotels in Hanoi
Certificate of Excellence
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333 Reviews from our TripAdvisor Community

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Showing 210: English reviews
mumbai india
Reviewed 1 week ago NEW

This tiny little hotel is very clean and has the best location in the old town. Everything is walk able. Jenny at the front desk was very professional and efficient. Soon as we reached, she made sure we were comfortable and our itinerary for the next few days was planned. She helped buy a SIM and guided us well during...

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Thank sandeepkothari
Dallas, Texas
Reviewed 1 week ago via mobile

My friends and I stayed here for only one night, which was unfortunate because we all wanted to stay so much longer! The hotel is so clean and absolutely beautiful! They served us a welcome drink and fruit while they checked our room for perfection. We were also upgraded to a city view! The breakfast is so tasty. Best part?...

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Thank Travel_addict_1987
Reviewed 2 weeks ago

Our stay at Gem was lovely. The staff is very friendly and helpful. Also breakfast is good. The location is superb with some nice restaurants nearrby and less noisy than the rest of Hanoi. The room is a bit tacky, but still very beautiful and comfortable. And the bathroom is behind a big window in the room which is quite...

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Thank Merel T
Kota Kinabalu, Malaysia
Reviewed 2 weeks ago

Was confused with the name .. the sign written as Gem Premier Hotel and Spa , but it's actually Gem Boutique . stayed 2 nights. 1st night aircon was not working well tho it was set as 16*C and I did not need a blanket to sleep in. The hot cold water settings in the sink and the baths were...

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Thank TravelbearGo
Reviewed 3 weeks ago

I cannot praise the staff highly enough for making my stay so memorable and enjoyable. The location provides a picture book perfect image of the frenetic east in perfect harmony with the rest of the Old Quarter of Hanoi.

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Thank kevin b
Exeter, United Kingdom
Reviewed 3 weeks ago

We are so glad we booked this hotel, the staff were amazing and couldn't do enough to help us. The breakfast had a choice for everyone with as much as you could eat. We stayed in the executive family room which had two big beds one for my husband and myself and our two young girls shared the other. the...

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Thank loulouScays
Reviewed 13 October 2016

Overall, all of the staffs are extremely friendly, helpful, and trust worthy. You still can banter a bit on the small stuff, but over all they gave good recommendation, currency exchange, and anything a tourist needed. I also took the boat tour directly from them, it is low season now, hence i got a single room for a very reasonable...

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Thank Zhi W
Reviewed 27 September 2016 via mobile

Stayed here for 2 nights. Overall very happy with our stay. Jenny at the front desk is very helpful and she gave us good tips for our stay in Hanoi. Location is also very good with everything within walking distance.

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1Thank Vinjusen
Reviewed 27 September 2016 via mobile

Excellent Room, very clean with good bed. ( a suite look good for honeymoon) 😁😁😁 Toilet with bath tub, free Wi-Fi , free breakfast. Access to cafe, restaurants, night market, shopping area, massage, disco all was within walking range.... Most of all, very good service from all the staffs there. Will definitely be back, If I go Hanoi again.

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1Thank Jason L
Ankara, Turkey
Reviewed 22 September 2016

Altough it's in a narrow street full of hostels, Gem is a real gem among them. Everybody working at this hotel is extremely friendly and helping. Hotel has spacious, white, nicely decorated clean rooms. We're welcomed with welcome drinks and a fruit plate. Breakfast is super especially considering what you paid. They even took me with motobike to a remote...

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1Thank serter-bahar

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hanoi Gem Boutique Hotel - 'More Than A Stay!' Nestled in the heart of the Old Quarter of Hanoi and just a short walk to the legendary Hoan Kiem Lake and other famous tourist attractions and shopping districts, the Hanoi Gem Boutique Hotel is proud to be one of the first 'green' hotels in Hanoi, promoting and inspiring eco-friendly stays for our guests and staff alike. With the green theme in mind, and our tastefully decorated rooms and facilities, the Hanoi Gem Boutique Hotel offers you the best choice for your stay in Hanoi. Featured by 39 tastefully decorated and comfortable guest rooms, eco-friendly ambiance and up-to-date facilities, the Hanoi Gem Boutique Hotel intends to achieve a level of excellence in service worthy of the unique accommodation it provides. All of our staff are fully trained and committed to reduce, reuse and recycle! We encourage you, our guests, to join us in that commitment to make, not only the Hanoi Gem Boutique Hotel, but all of Vietnam, greener. With the slogan 'More Than A Stay', our aspirations are not only to deliver the best service and perfect accommodation to our guests, but to respect and care for the environment we live in. ... more   less 

Additional Information about Gem Boutique Hotel

Address: No. 54 Ngo Huyen Streets, Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $44 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gem Boutique Hotel 3.5*
Number of rooms: 28
Reservation Options:
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Hotel Style:
#20 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Gem Boutique Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the suite which is very reasonably priced and has a big room and bath with tub etc.”
 of 5 bubbles sandeepkothari, 3 Dec 2016 | Read review
“the rooms were very good value don't be put off thinking you will get what you pay for.”
 of 5 bubbles loulouScays, 14 Nov 2016 | Read review
“the deluxe that comes with a window - no point paying more for this as the window is very small and it looks out to a wall !!!”
 of 5 bubbles seekingadvice2410, 18 Sep 2016 | Read review
“Even the cheaper rooms are good. You can save some money.”
 of 5 bubbles Halina_GP, 9 Jul 2016 | Read review
“Make sure you will have a window”
 of 5 bubbles SilvioO_13, 9 Feb 2016 | Read review
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