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Mai Charming Hotel & Spa

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Mai Charming Hotel & Spa
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220 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Reviewed 6 days ago NEW

We stayed in the 7 floor, the room is very nice, big, clean and quiet. There are many choices for breakfast, Pho Ga especially is very good. The location is very good, just some minutes walk to the lake and many good coffee shops and restaurants around. Highly recommended.

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Helpful?
Thank Vong N
Mai Charming Ho... a, Người quản lý at Mai Charming Hotel & Spa, responded to this review

Dear Vong N, Thank you for taking the time to post a review on the site following your stay with us it is very rewarding to hear that you felt the hotel was outstanding and that you loved your experience, that the team were exceptionally warm, gracious and attentive and that we were able to assist with all aspect of...

Canberra, Australia
Reviewed 2 weeks ago

The location of the hotel was great, very easy to walk to all the main attractions in Hanoi. The rooms were clean, well equipped with air-con, Wi-Fi, TV and the amenities were good. The staff were very friendly and helpful. They helped organise a car to the airport which made things very easy. Complimentary breakfast was great too. They even...

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Helpful?
Thank PatriceAT
Mai Charming Ho... a, Người quản lý at Mai Charming Hotel & Spa, responded to this review

Dear PatriceAT, I am so pleased that you had a wonderful stay with us on your first night away from your little one and I am delighted that you had a relaxing stay and felt that you had chosen well. We are very centrally located close to Hoan Kiem Lake and all the shops on Old Quarter and of course...

Kriens, Switzerland
Reviewed 2 weeks ago via mobile

We stayed 2 nights at the Mai Charming Hotel & Spa. The hotel is well located in the old quarter of the town (as most of the hotels are). The people at the reception are very kind and the rooms are quiet. Only cons is that the mattresses are hard (they told us that all of their beds are like...

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Helpful?
Thank Multielladan
Mai Charming Ho... a, Người quản lý at Mai Charming Hotel & Spa, responded to this review

Dear Multielladan, Thank you for sharing your very complimentary comments about Mai Charming Hotel & Spa on the site and we are thrilled that you have now found a new number 1 hotel. I am delighted that you had an enjoyable and memorable stay with us and appreciated our little gem. It is a very special little hotel and we...

Reviewed 4 weeks ago via mobile

Jerry and Daisy are very welcoming of their guests. We were upgraded to a room with a window and queen bed, which was very comfortable. It was close to the centre of Hanoi, night markets and other tourist attractions. They also have spa that offered guests a small discount.

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Helpful?
1Thank Samuel L
Mai Charming Ho... a, Người quản lý at Mai Charming Hotel & Spa, responded to this review

Dear Sam, Thank you for writing such a wonderful review about your stay at Mai Charming hotel & spa. It is a great pleasure to read that you were able to enjoy a nice stay with us. We would also like to thank you for your appreciation of the service provided by our staff especially our concierge. Your compliments have...

Alzira, Spain
Reviewed 4 weeks ago

The hotel services were amazing. The staff were friendly and they let you us a room to rest and have a shower even when checked out already. the location is very good, i recommend to stay in this hotel

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1Thank rubencalabuig90
Mai Charming Ho... a, Người quản lý at Mai Charming Hotel & Spa, responded to this review

Dear Ruben, Thank you very much for sharing with us your recent experience at Mai Charming Hotel & Spa. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. We were very pleased to read that you had an overall excellent stay with us and particularly...

Reviewed 5 weeks ago

The hotel is very good positioned, clean and very pleasant. But, the most important thing which will stay in our memories is the staff... Very frendly, helpful.... All the best to Daisy and Jerry, two wonderfull people who really made us feel welcome...

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1Thank Kiki M
Mai Charming Ho... a, Người quản lý at Mai Charming Hotel & Spa, responded to this review

Dear Kiki M, Thank you so much for taking the time to share your experience of your stay with us on Trip Advisor. I'm delighted to read the compliments you have extended to the team and the hotel facilities. It is my enormous pleasure in sharing your review with the team. One more time, thank you so much & hope...

Reviewed 7 January 2017 via mobile

The hotel might not have the biggest room or entrance but the staff are awesome. Cuc the front desk travel gal was very accommodating the entire time we stayed. She recommended some great visits. If you do stay there speak to her and she will direct you around town. I would definitely come back and stay there. Also the hotel...

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1Thank Michael V
Mai Charming Ho... a, Người quản lý at Mai Charming Hotel & Spa, responded to this review

Dear Michael, Many thanks for your review here on Tripadvisor.com . I am very happy to read that you enjoyed all aspects of your stay with us and that the service of our team here in Hanoi has met your expectations. I hope that you will have an opportunity to come back to Hanoi in the near future and we...

Haderslev, Denmark
Reviewed 6 January 2017

I used the travel agency service from this hotel and it didn't disappoint me. The staff was very helpful finding the right trip for Halong Bay and Sapa and continued to be in close contact with me the whole way through my stay.

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1Thank JVDDK
Mai Charming Ho... a, Người quản lý at Mai Charming Hotel & Spa, responded to this review

Dear Jakob, Thank you so much for your choosing our Halong Bay tour and sleeping bus ticket to Sapa as well as. On behalf of all staff at Mai Charming Hotel, I would love to express our deepest thanks for the feedback about your trip with us. There are no words to show my appreciation. I am very happy now....

George Town, Malaysia
Reviewed 4 January 2017

Very convenient to explore Hanoi as it's in the centre of many eateries n places of attraction. Service by staffs was cordial. Place clean. Have no idea about the price range as it was arranged by tour agent. Nevertheless I don't mind staying there again .

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Thank alicessg
Tainan, Taiwan
Reviewed 28 December 2016 via mobile

Hotel staff are very friendly and helpful. We had some issues before arrival, and their reaction and response are positive and helpful. As for the condition of the room, we stayed at a 4th floor room without window. The room is relatively small compared to the room of another hotel we stayed in Hanoi. Also, the room is too humid....

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Thank michelleinthejourney

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Spa
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located in the center of Hanoi Old Quarter, newly renovated Mai Charming Hotel is only few footsteps walking away from the famous centered Hoan Kiem Lake - This super location getting a popular destination for domestics and foreigners who like staying in the town centered hotel with all the dining and entertainments surrounded. Boasting 35 sumptuous rooms and suites each furnished with elegant interiors mixed with locals traditional styles, Mai Charming Hotel & Spa provides our guests with the comforts of home and the sleek services of a five star service in a three star hotel. With the strength of a hotel with spacious rooms, the hotel provides the home away from home for the families with teens or youngers, couples, business men and groups of friends. Room amenities include comfort bedding and linens, flat screen TV's with multi-channel cable TV, coffee/tea facilities, refrigerator, complimentary wireless Internet access in all hotel corners and more. Included in the room tariff is a delicious breakfast where the best breakfast you can have in Vietnam will be found. Whether your travel to Hanoi involves business or pleasure, our friendly staffs can accommodate the most discerning guests. We are pleased to offer accommodations for short and long term stays. Check your email from the comfort of your room, catch up on the day's events with the complimentary Vietnam News, and receive calls in your room with your own phone. Allow our staff to book dinner reservations, pick up theater tickets, and stock your fridge. We are happy to offer suggestions on what you can do and see in and around our neighborhood and our fair city. Whether in town for a day, a weekend or an extended visit, the comfort and quality of our Mai Charming Hotel & spa awaits you. Mai Charming Hotel & Spa ... more   less 

Additional Information about Mai Charming Hotel & Spa

Address: 29 Hang Bong Str, Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Mai Charming Boutique Hotel)
Region: Vietnam > Hanoi
Price Range: $30 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mai Charming Hotel & Spa 3.5*
Number of rooms: 28
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Mai Charming Hotel & Spa staff and other travellers.
2 questions
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Narooma, New South Wales, Australia
11 months ago

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Questions? Get answers from Mai Charming Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast was not bad.”
 of 5 bubbles alicessg, 3 Jan 2017 | Read review
“The breakfast is really good! (you need to taste everything!)”
 of 5 bubbles Amelie_jeune_adulte, 14 Sep 2016 | Read review
“Choose a room not facing the main busy road”
 of 5 bubbles 405halinak, 10 Jul 2016 | Read review
“Massage is good”
 of 5 bubbles CandiceFSK, 29 Mar 2016 | Read review
“Pick the rooms with window or the rooms at the back end of the hotel.”
 of 5 bubbles 598nhuyt, 23 Mar 2016 | Read review
5 of 5