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29/10/2017 30/10/2017
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    Serene Boutique Hotel & Spa

    16-18 Bat Su, Hoan Kiem | Old Quarter, Hanoi 100000, Vietnam
    011 84 243 9234 288
    Hotel website
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    Lowest prices for your stay
    29/10/201730/10/2017
    1 room, 2 adults, 0 children
     14 people are viewing this hotel
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    USD 79*USD 93*
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    Traveller (56)
    Room & Suite (16)
    Dining (5)
    Overview
    • Excellent97%
    • Very good2%
    • Average0%
    • Poor0%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Suites
    Concierge
    Dry Cleaning
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Serene Boutique Hotel & Spa
    Special Offer: FREE AIRPORT PICK UP !
    Deals
    29 Oct.30 Oct.
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      USD 79
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    • Check booking site for details
      USD 93
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    • Check booking site for details
      USD 93
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    View all 25 deals
    Write a Review
    Reviews (190)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 137 reviews

    Reviewed 2 days ago via mobile

    The staff at the hotel are absolutely amazing. They helped us a lot, both with tour booking and train/bus tickets. Breakfast is good, room is nice, always welcome drinks, direct contact with staff on WhatsApp. Even though we are not in Hanoi anymore, I feel...More

    Thank 456ingrids
    Reviewed 3 days ago

    My stay at Serene definitely exceeded my expectations. From beginning to end, the staff @ Serene was extremely hospitable and welcoming (thanks Lily!). They let me store my luggage there during travel days (I went to Sapa and Ha Long Bay) when I wasn't even...More

    Thank Chris W
    Reviewed 4 days ago via mobile

    I have stayed in many hotels before and Serene has the most attentive staff encountered! They gave 110% best service during our stay, taking care of every aspects including travel guides, always asking how is our day, chatting and sharing tips, accommodating for our requests,...More

    1  Thank Sheila K
    Reviewed 5 days ago via mobile

    Amazing staff, so friendly! The rooms are a good size and are super clean. Breakfast is good, specially the pho (noodle soup). Location is ok, a bit of a quiet street. It’s safe during the night, plus you can leave the window open for some...More

    Thank Rebekka B
    Reviewed 5 days ago via mobile

    Great hotel, great staff and LILY the best of all!! It's a good hotel,confortable beds,good bathroom, correct breakfast,but the staff make the difference, more over Lily, she is the best,she helped us in everything we need,suggested restaurants,things to see, etc. She made our days in...More

    Thank Cristina M
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Breakfast included
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    Details
    • Price range
    • USD 50 - USD 98 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Hanoi
    • #5 Spa Hotel in Hanoi
    • #42 Family Hotel in Hanoi
    • #66 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 46
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Asiatravel.com Holdings, Expedia, Hotels.com, HostelWorld, Travelocity, TripOnline SA, Orbitz, Cancelon and Hotwire so you can book your Serene Boutique Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
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    Traveller (56)
    Room & Suite (16)
    Dining (5)
    Hotel & Grounds (57)
    Bathroom (5)
    Nearby
    Calypso Premier Hotel
    127 reviews
    .11 km away
     
    Hanoi Delano Hotel
    433 reviews
    .08 km away
     
    Hanoi L'Heritage Hotel
    368 reviews
    .05 km away
     
    Hanoi Golden Holiday Hotel
    165 reviews
    .06 km away
     
    Nearby Restaurants
    Apron Up Restaurant
    116 reviews
    .14 km away
    Purple Cherry Restaurant
    850 reviews
    .11 km away
    Viet Cooking Class & Restaurant
    130 reviews
    .11 km away
    Banh Cuon Gia Truyen
    202 reviews
    .12 km away
    Nearby Attractions
    Halong Top Cruise - Day Tours
    8 reviews
    .17 km away
    Hang Da Market
    40 reviews
    .17 km away
    Apron Up Cooking Class
    380 reviews
    .13 km away
    Vietnam in Focus
    210 reviews
    .14 km away
    Ask a question
    Questions & Answers
    Gidons51
    29 August 2017|
    AnswerShow all 5 answers
    Response from Cuong100370 | Property representative |
    Dear our valued customers, We would like to inform you that our SHINING Spa has already officially opened! We have services for your face ,body and foot at all kinds of massage. We hope to wellcome all of you to come and... More
    0
    Votes
    Google Translation
    gcarfan1
    13 July 2017|
    AnswerShow all 3 answers
    Response from Jeffrey H | Reviewed this property |
    the hotel does not have swimmingpool since they hotel is quite small
    0
    Votes

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    Room Tips
    "The room is spacious and clean. Not to mention the spacious bathroom too!"
    Read review
    "Family room is good for three with a big bed and a single bed."
    Read review
    "Family room, Serene room"
    Read review
    "We stayed in the rooms with the view out the back and it was cool to see the sunset."
    Read review
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