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Serene Boutique Hotel & Spa

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Traveller (133)
Room & Suite (41)
Dining (12)
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Overview
  • Excellent97%
  • Very good2%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
“ms jenny”(4 reviews)
“old quarter”(80 reviews)
“halong bay”(29 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Room Service
Suites
4 Star Hotel
All hotel details
Offers from Serene Boutique Hotel & Spa
Special Offer: Package Deal
Contact Info
Name/address in local language
Offers from Serene Boutique Hotel & Spa
Special Offer: Package Deal
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Reviews (405)
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Traveller rating
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Show reviews that mention
All reviewsms jennyold quarterhalong baybat sugreat hotelwonderful stayphocity mapwalking distancethe hotel staffamazing staffdays nightsrecommend this hotelfoot massagebreakfast staffamazing customer servicewill stay there again
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1 - 5 of 296 reviews
Reviewed yesterday

The staff made our first day in Vietnam unforgettable! Along with the amazing staff the hotels facilities were great. Beautiful room, amazing breakfast and helpful tour services. Located withon the old quarter made getting around to see sights and experience the culture very easy.

Thank Dam S
Reviewed 2 days ago

Very good hotel. The staff are really friendly and helpful. The breakfast, which is included in the room fee, is really tasty. The location in the old quarter makes it close to every thing. I highly recommand this hotel.

Thank khdim2018
Reviewed 3 days ago via mobile

Stop by Hanoi for a day so decided on this hotel again... Great front desk staff... Room is generally ok, but broken showerhead holder + the bathtub does not has anti-slip mat and its design to cause slip easily really dampen my showering mood But...More

2  Thank Eric G
Reviewed 5 days ago via mobile

Serene boutique hotel was a wonderful surprise! The hotel far exceeded our expectations and gave us a great start to our Hanoi adventure. The location is excellent and more importantly the staff is beyond lovely especially Mia! I wish i had stayed longer if only...More

Thank Alfredo M
Reviewed 6 days ago via mobile

We only stayed for one night but out of all hotels in Vietnam this was by far the best experience. At this place everything fits together: great design and interior, clean and stylish rooms along with the most friendly staff and an awesome breakfast. It...More

Thank Nico F
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Details
Price range
USD 50 - USD 107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Hanoi
#7 Spa Hotel in Hanoi
#64 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 50 - USD 107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Hanoi
#7 Spa Hotel in Hanoi
#64 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
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Traveller (133)
Room & Suite (41)
Dining (12)
Questions & Answers
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Amy L
14 April 2018|
AnswerShow all 3 answers
Response from Kenton S | Reviewed this property |
7 floors accessable by lift and a wide easy stairwell ,the restaurant on 8th floor is accessable by stairs only. Brakefast is served in the restaurant. the staff are incredibly helpful ,if you have issues contact them.
1
Vote
Georgia S
4 February 2018|
AnswerShow all 3 answers
Response from Deborah H | Reviewed this property |
Yes it has.
1
Vote
klmDallas
26 December 2017|
AnswerShow all 4 answers
Response from patrickjvella | Reviewed this property |
I found the hotel to be very quiet considering its location,i stayed on the 4th floor and the noise was basically non existent,this is a really wonderful hotel,and you will be so happy if you stay here.
1
Vote
Room Tips
"we had small room,didn't really need anything else,spent most of time out.But there are also bigger rooms..."
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"7 floor is with a good view of city!"
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"Suite rooms on 7th floor has great views"
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"Couldn't click on ratings for some reason but they are all five."
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