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Authentic Hanoi Hotel

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#207 of 574 Hotels in Hanoi
Certificate of Excellence
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179 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Reviewed 28 November 2015

I can't say it the best choice to stay in Hanoi near the Sword Lake. However it will be a good choice if you do not want to spend too much money for your short stay in Hanoi and in the same time you required a suitable room and breakfirst included.

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Helpful?
Thank Joseph l
AuthenticHanoi, Public Relations Manager at Authentic Hanoi Hotel, responded to this review

Thank you Joseph for your recent stay and your review. Yes, our location is perfect. It is well located in Hanoi Old Quarter and Hoan Kiem Lake. We are looking forward to hosting you next time when you visit Hanoi, Vietnam. Best regards Authentic Hanoi Hotel Team

Jakarta, Indonesia
Reviewed 15 November 2015 via mobile

Room is very comfortable and clean, location is very near to the center of old quarter only 5minutes from hotel.. maybe you can provide more variety of breakfast for people who dont eat pork... but i love everything about the hotel worth every peny i paid 😊

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Helpful?
Thank megmagda
AuthenticHanoi, Public Relations Manager at Authentic Hanoi Hotel, responded to this review

Thank you Megmagda for your recent stay and your review. We are very glad to hear your feedback. As a three star hotel, we usually arrange muslim food or special food as a big group request. Besides the buffet breakfast, we have the hot dishes on requests. So we can make it hot and good quality. Hope that next time...

Brunei Darussalam
Reviewed 3 November 2015

staffs speaks good english, very helpful and friendly. The food here is good. Room was very clean,comfortable and tidy. Walking distance to the beautiful hoan kiem lake and varieties of markets. convenience,ease of access, comfort,peace i would say and recommend to everyone.

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1Thank Janeb5993
Washington DC, District of Columbia
Reviewed 21 October 2015

A taxi from Hanoi airport to the hotel will take approximately 30 minutes and cost around 350,000 dong which is about $15 USD. Upon arrival to the lobby, the hotel seems small but the truth is that the rooms are spacious and very comfortable. The staff were very friendly and willing to give you some recommendations of where to walk...

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Helpful?
1Thank Michael A
AuthenticHanoi, Public Relations Manager at Authentic Hanoi Hotel, responded to this review

Thank you Megmagda for your recent stay and your review. We are very glad to hear your feedback. We are looking forward to hosting you next time when you visit Hanoi, Vietnam. Best regards Authentic Hanoi Hotel Team

Perth, Australia
Reviewed 12 October 2015

The staff at this hotel were super friendly, the rooms were great and the location was simply awesome for me to get around Hanoi by foot. The breakfast were a good mix of western and Vietnamese dishes. Will definitely stay here again.

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1Thank travelasia81
AuthenticHanoi, Public Relations Manager at Authentic Hanoi Hotel, responded to this review

Thank you Megmagda for your recent stay and your review. We are very glad to hear your feedback. We are looking forward to hosting you next time when you visit Hanoi, Vietnam. Best regards Authentic Hanoi Hotel Team

Seremban, Malaysia
Reviewed 9 October 2015

We were in a group of 20 pax and stayed for a total of 3 days although not continuously. We used it as a base hotel for all our journeys to Sapa & Halong Bay. The room assigned to me ( similar to the other rooms) was a bit tight for 25 Sq metres. The hotel was refurbished and its...

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1Thank MAHENDRANATHAN
Thailand
Reviewed 26 September 2015

Good Service, Good Location, Nice Decoration Room, and Reasonable Price. I am pleased to recommend when you have a business or travel in Hanoi. Staff is very helpful.... Thank you very much for your good service !

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Helpful?
Thank Pattarapat
AuthenticHanoi, Public Relations Manager at Authentic Hanoi Hotel, responded to this review

Dear Pattarapat Thank you very much for taking time to share your comment on our Authentic Hanoi Hotel. We are very happy that you had a pleasant stay with us and wanna want to come back to stay with us at your next trip to Hanoi. We are looking forward to welcome you back and serve you again. Best regards,...

Singapore
Reviewed 7 September 2015

Was there for a day with a group of 25 students. Lobby is quite cramped but the check in process was quite efficient. The room was reasonably sized. Very clean and had comfortable beds. The toilet was fine though we were able to see our student in the shower opposite, though in silhouette, which was disturbing because the bathroom windows...

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Helpful?
Thank zuluwarriors1879
AuthenticHanoi, Guest Relations Manager at Authentic Hanoi Hotel, responded to this review

Thank you very much for taking time to share your comment on Authentic Hanoi Hotel. We are very happy that you had a pleasant stay with us and wanna want to come back to stay with us at your next trip to Hanoi. For your information, we will pay more attention and improved already. We are looking forward to welcome...

Visakhapatnam, India
Reviewed 11 August 2015

The rooms are not very big, but well maintained. A good LED television. I was in a room beside the road, which gave a good view of the busy street. The wifi was free and the speed I checked was not below 23 mbps - at all times. The breakfast spread at the ground level resto was nice but nothing...

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Helpful?
Thank Raaj74
AuthenticHanoi, Guest Relations Manager at Authentic Hanoi Hotel, responded to this review

Thank you very much for your useful information for your recent stay. Relating to your issues, please let me know more detail about the cases: Why Receptionist did not receive dollars? We are the international three star hotel. So there is no way to decline USD. Moreover, we have 5 waiters in each morning to take care of the guests....

Paris, France
Reviewed 10 August 2015

This is a good hotel, staff is helpfull and it is central. Clean for sure. Rooms usd60-100. A good option in the centre of Hanoi, if you want ot be walking distance from the lake and old quarter. Breakfast on the top floor is nice for the view.

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Helpful?
Thank Minsk C
AuthenticHanoi, Guest Relations Manager at Authentic Hanoi Hotel, responded to this review

Thank you very much for your recent stay and sharing your exeprience with Authentic Hanoi Hotel. We are very happy to know that you had a great time with us. Yes, from our hotel, you can easily access to all the historical places such as Hanoi Old Quarter, Hoan Kiem Lake, Shopping Area... You can visit night market on weekend...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Warmly greetings from Authentic Hanoi Boutique HotelAuthentic Hanoi Boutique Hotel is conveniently located at the edge of Hanoi's Old Quarter. The hotel was named from the great King in history of Vietnam – Ly Thai To King, in the heart of the capital Hanoi thousand years of civilization and the ancient turtle tower, adjacent to the tourist attractions, Embassies, the vital organs of government, and commercial center The front of the hotel is opposite to Hoan Kiem Lake. The back of the hotel is opposite to Red River. You can visit Night Market at the weekend, visit this shopping area and Water puppet show...With 71 boutique rooms, 02 meeting rooms and 02 restaurants, Authentic promises to offer the best services to the customers.Besides, Authentic Hanoi Hotel also offers the tours packages visiting Vietnam. So we can support us to have a wonderful trip to Vietnam. ... more   less 

Additional Information about Authentic Hanoi Hotel

Address: 13 Ly Thai To Street, Hoan Kiem District | Hanoi Old Quarter, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $64 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Authentic Hanoi Hotel 3.5*
Number of rooms: 71
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Hotel Style:
#63 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Authentic Hanoi Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to avoid a room facing the road as the noise is never ending.”
 of 5 bubbles U483WGelizabethb, 7 Dec 2016 | Read review
“tiny windows and be careful on the stairs leading to reception”
 of 5 bubbles LloydMacklin, 28 Nov 2016 | Read review
“Some of the rooms do not have windows, so if that is important, ask.”
 of 5 bubbles MiaEJ2013, 20 Nov 2016 | Read review
“Higher floor rooms have less noise”
 of 5 bubbles trevorziervogel, 8 Sep 2016 | Read review
“No window in our unit”
 of 5 bubbles Wayne081, 22 Aug 2016 | Read review
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