We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Authentic Hanoi Hotel

Save
Traveller (84)
Room & Suite (23)
Dining (17)
Overview
  • Excellent39%
  • Very good47%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“hoan kiem lake”(16 reviews)
“cold shower”(3 reviews)
“old quarter”(44 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (240)
There are newer reviews for Authentic Hanoi Hotel
See the most recent reviews
Filter reviews
185 results
Traveller rating
74
89
18
4
0
Traveller type
Time of year
LanguageEnglish
More languages
74
89
18
4
0
Show reviews that mention
All reviewshoan kiem lakecold showerold quarterfloor restaurantclose to the hotelsized roomssword lakewalking streetexcellent locationshort walkcomfortable bedstravel agentphotop flooropera housenice hotelfacing the street
FilterEnglish
Updating list...
11 - 15 of 185 reviews
Reviewed 23 October 2017

This hotel is in a great location. It is not far from the lake (a peaceful place amongst the throng of traffic) and Ma Mong Street; that has all of the restaurants, I liked it but it is not for the fainhearted. Sooooo many motorbikes...More

Thank Nicole P
Response from AuthenticHanoi, Giám đốc quan hệ khách hàng at Authentic Hanoi HotelResponded 24 October 2017

Dear Mrs. Nicole P, Thank you so much for your stay with us and taking your time to post your review on Tripadvisor. Your review is very important to our business and we are delighted that you enjoyed your stay with us and that you...More

Reviewed 14 September 2017 via mobile

Very nice hotel, welcoming staff & presentation. 2 lifts to use to get to your floor. Nice sized rooms with lovely appointments, good air conditioning & nice bathroom. Room service was impeccable & breakfast was quite nice. Only issue was a cold shower after 10pm.More

Thank clinton_vern
Response from AuthenticHanoi, Giám đốc quan hệ khách hàng at Authentic Hanoi HotelResponded 15 September 2017

Dear Mr. Clinton_Vern Thank you so much for your stay with us and taking your time to post your review on Tripadvisor. Your review is very important to our business and we are delighted that you enjoyed your stay with us and that you were...More

Reviewed 13 September 2017 via mobile

It is best hotel in Hanoi, Good location, Staffs are friendly, good food for breakfast and nice restaurant on the top with good view of the city. Room clean and feel comfortable I like to stay there. I guessed you guys will love it and...More

Thank Hy V
Response from AuthenticHanoi, Giám đốc quan hệ khách hàng at Authentic Hanoi HotelResponded 14 September 2017

Dear Mr. Hy Vanna, Thank you very much for your stay with us and sharing your experiences on this page. Your feedback is so important to our business. We will follow up the guest's satisfaction and improve our services much more better. We do hope...More

Reviewed 9 September 2017

There was no safe to use in our room, nor any other room. We arrived late into Hanoi and planned to throw our valuables into the safe and head out for dinner. Unfortunately they did not have a safe to use, even though they advise...More

Thank hank155
Response from AuthenticHanoi, Giám đốc quan hệ khách hàng at Authentic Hanoi HotelResponded 11 September 2017

Dear Mr. hank155 First of all, thank you so much for your recent stay with us and sharing your experiences on Tripadvisor. We are truly sorry for the inconvenient caused to you and we hope you will sympathy for us. Most of hotels in the...More

Reviewed 7 September 2017 via mobile

Stayed in this hotel for 4 nights before our Halong Bay cruise & it was great. Clean, comfy room, nice bathroom with all amenities & decent shower. Good wifi & yummy breekie selections. Best thing is the hotels location, only 2 blocks away from all...More

Thank Chelsea R
Response from AuthenticHanoi, Giám đốc quan hệ khách hàng at Authentic Hanoi HotelResponded 8 September 2017

Dear Mrs. Chelsea R Thank you so much for your rating us on this site. Your feedback is so inportant to our business. We will follow up the guest's satisfaction and improve our standard services. Hope to see you again at Authentic Hanoi Hotel. Best...More

View more reviews
About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Airport Transportation
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 42 - USD 91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in Hanoi
#65 Luxury Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 42 - USD 91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in Hanoi
#65 Luxury Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (84)
Room & Suite (23)
Dining (17)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jo D
6 April 2017|
Answer
Response from AuthenticHanoi | Property representative |
Hi Jo D, We are really appreciate that you're interested in stay at our hotel. For your information, Yes we have a quite room with shower and window on the 3rd and 4th floor from the street. The 1st and 2nd floor are being... More
0
Votes
m0ma66
13 July 2016|
Answer
Response from AuthenticHanoi | Property representative |
Thank you very much. Yes, we got your booking from expedia. We have a family with LAKE VIEW. Also we have a small GYM at the first floor, you can do it for free. If you need any more information, please do not hesitate to... More
0
Votes
Room Tips
"Ask for a room on a higher floor with a view"
Read review
"We were in a room overlooking the street but as long as you keep the window closed there is no noise coming..."
Read review
"Try to avoid a room facing the road as the noise is never ending."
Read review
"tiny windows and be careful on the stairs leading to reception"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing