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Galaxy Hotel Hanoi

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Galaxy Hotel Hanoi
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103 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Vienna, Austria
Reviewed 1 September 2016

The hotel is definitely ok for one or two nights. The room was quite clean, furniture was a bit used and everything looked a bit old. As the streets around the hotel are very noisy, try to get a room facing the side street. The breakfast was quite ok, the Pho was good.

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Thank Xanra
Reviewed 17 July 2016 via mobile

The hotel is situated close to the market. Is is a little bit old and has a kind of communistic atmosphere. The staff is very nice and helpful but not comfortable speaking English. The breakfast is a little bit strange and not the best. The rooms are nice. We enjoyed our stay and the hotel was a good base for...

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Thank Anders Ø
Narita, Japan
Reviewed 18 May 2016 via mobile

The tour bus which I expected to pick me up at the hotel didn't come. I asked the receptionist what to do. He called the tour agent and it was resolved. If he weren't there, I couldn't have come back to Japan. Thank him!!

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1Thank nekonounchi
Colombo, Sri Lanka
Reviewed 12 May 2016

Very good location, central to many attractions. short walk to mosaic wall and heritage street. Hotel: good, Room:good, service:good. Breakfast was not so great, about 10 items but it was the same every day. Free wifi available. good signal strength.

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1Thank Shahe A
Port Vila, Vanuatu
Reviewed 31 October 2015 via mobile

Hotel is very clean for *** Hotel. Good customer service and good deal on the price. Staff and management give good information and advices for the tours. recommended for future visitors to book at this hotel.

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1Thank Tranne P
Belfast, United Kingdom
Reviewed 9 October 2015

The Galaxy is a smallish friendly hotel , the room was very clean and comfortable , and the breakfast was quite limited , but adequate , extras could be made to order , included in the price - the attached bar / restaurant was bright and airy and a great place to watch the life of this vibrant city ,...

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Thank eviegorl
Quynh M, Manager at Galaxy Hotel Hanoi, responded to this review

Dear eviegorl, Thank you so much for spending your time staying at our Hotel. We were very happy to welcome you during the time stay with us. Do hope we have chance to welcoming you soon in the near future. With my best Regards, Quynh Mai

Tumby Bay, Australia
Reviewed 26 March 2015

The Water tower proved to be a good landmark if you wanted to go by foot to explore the market, Chinatown or waterfront area's nearby. The staff were welcoming with the correct key whenever you walked in, they must have good memories as we were a tour group of 25. As other posts have mentioned the bus was conveniently able...

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Thank traveller5605
Quynh M, Người quản lý at Galaxy Hotel Hanoi, responded to this review

Dear Mrs Tumby Bay, First of all we would like to say thank you for speding your time stay at our Hotel. We are very happy to welcome you during the time you stay here. Your commend on TripAdvisor is very important to encourage our service better than more and more. Once again we hope we have another chance to...

Tokyo, Japan
Reviewed 24 February 2015

I was at Galaxy for 4 nights during my 3-week long birthday trip around Asia with very good friends. Due to this the staff upgraded me to a corner suite which i enjoyed it so much. Lovely breakfast at Street Side Cafe, try out the Pho (beef noddle) as the dish actually originated from Hanoi. Location is fantastic, not to...

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1Thank Ken T
Quynh M, Người quản lý at Galaxy Hotel Hanoi, responded to this review

Dear Ken T. On be half of Galaxy Hotel' Management and all our staffs we would like to say thank you to you have nice time to stay at our Hotel. Do hope we have chance to welcome you again at our Hotel in the near future. With my best regards, Truong Quynh Mai

Emirate of Dubai, United Arab Emirates
Reviewed 23 February 2015

By far, the best independent hotel that I have stayed at in Hanoi. The rate was very reasonable for a spacious room that could easily fit 3 people or more. The frontline staff were very sweet and always smiled. I was very much impressed by their friendliness and genuine care for guests (which is rare to find in Hanoi). The...

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2Thank Yung D
Quynh M, Người quản lý at Galaxy Hotel Hanoi, responded to this review

Dear Yung D, On be half of Galaxy Hotel' Management and all our staffs we would like to say thank you to you have nice time to stay at our Hotel. Do hope we have chane to welcome you again at our Hotel in the near future. With my best regards, Truong Quynh Mai

Mareeba, Australia
Reviewed 11 October 2014

Used this hotel as part of a tour. Very useful for tours as the bus can get right to the door. Rooms are fine, breakfast average and staff ok. Location is good for the lake, old quarter and markets. Free Wifi available and excellent air con.

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1Thank LynWM
Quynh M, Manager at Galaxy Hotel Hanoi, responded to this review

Dear LynWM, Thank you so much for your time to stayed at Galaxy Hotel and sharing your experience on TripAdvisor. We are verry happy because your feedback driectly that will improve our service better than. We are looking forward to welcoming you back at Galaxy in the near future. With my best regards, Truong Quynh Mai (Mrs)

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Galaxy Hotel Hanoi

Address: 1 Phan Dinh Phung St. | No 1 Phan Dinh Phung Street, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Hotel Class:3 star — Galaxy Hotel Hanoi 3*
Number of rooms: 60
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Also Known As:
Hanoi Galaxy Hotel
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Questions & Answers

Questions? Get answers from Galaxy Hotel Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the side street are less noisy.”
 of 5 bubbles Xanra, 1 Sep 2016 | Read review
“Higher floor, better view”
 of 5 bubbles ShaheA, 12 May 2016 | Read review
“A room with a view of the Water gives a great view of city life , and is also not too noisy”
 of 5 bubbles eviegorl, 9 Oct 2015 | Read review
“Corner suite is fantastic with views of two quiet streets (Phan Dinh Phung) where important government official resides.”
 of 5 bubbles KenT274, 24 Feb 2015 | Read review
“Try and make sure you pay to have brekkie included here, especially if its your first time and you arent used to SE Asian fare, as its located in Old town, most restaurants and bars are vietnamese style more than western. The Hotel does a good brekkie”
 of 5 bubbles ChrisB738, 22 Oct 2013 | Read review
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