We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Fortuna Hotel Hanoi

Agoda.comUSD 116*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 137*
USD 116*
Great Deal
USD 120*
USD 120*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Fortuna Hotel Hanoi
Fortuna Hotel Hanoi
Panoramas (23)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

309 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 188: English reviews
Start your review of Fortuna Hotel Hanoi
 Click to rate
Reviewed 2 weeks ago

The Fortuna is a little way away from the hustle and bustle of central Hanoi and is very good value for money; nice rooms, good amenities, friendly staff with quite good English and a 'can-do' attitude to problem solving (I blew a circuit in the room with too many gadgets charging at once and an engineer was on the spot...

 Report
Helpful?
Thank Mike B
Reviewed 3 weeks ago

service is good, but needed add USB charger in each room ! hotel food is fair but not very well ! bell boy is nice and polite front desk helper English is fair needed to train more. room is tidy and good enough.

 Report
Helpful?
Thank Neil W
Vienna, Austria
Reviewed 17 April 2017

The only advantage that the Fortuna had is that it is near the government/business district, making it convenient for some business trips. However, even that advantage has been lost because the street it is on is closed to taxis during the morning and evening rush hours. (Uber is the answer.) Rooms are of adequate size and relatively quiet, but are...

 Report
Helpful?
Thank Jawral
Reviewed 4 April 2017

Rooms are not clean (smells of cigarettes). The staffs are not polite, unfriendly. The hotel is far from the city center Room rate is acceptable. I don't think this is a 4 star hotel. If I come back to Hanoi I will choose another hotel.

 Report
Helpful?
Thank Tommy-Levandosky
Washington DC, District of Columbia
Reviewed 3 April 2017 via mobile

Charmless location near the US Embassy Hanoi. Stayed 9 nights for a week long training workshop. We were booked in a deluxe room and had free buffet breakfast on the 2nd floor for a group of 36 attendees. Found out that we could upgrade our breakfast and have more selection at the first floor cafe for 20 us dollars each...

 Report
Helpful?
Thank MitsyCJ
Reviewed 27 March 2017 via mobile

I do not recommend that you stay at this hotel. I had a terrible experience in Mar 2017 on a one week business trip. I discovered that I was paying more than double what my colleagues paid for rooms (236 USD compared to 120 USD per night), although we all booked through booking.com. The staff would not agree to a...

 Report
Helpful?
Thank Sarah P
Fortuna H, Public Relations Manager at Fortuna Hotel Hanoi, responded to this review

Dear Ms. Sarah, Thank you for taking the time to tell us about your experience at the Fortuna Hotel Hanoi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fortuna Hanoi, we are striving to provide a superior service experience for every customer; therefore, your feedback is very important...

Reviewed 19 March 2017

I decided on a company vacation with the family & staff. Was recommended Fortuna Hotel Hanoi from a couple of business associates who have stayed there. The city was pretty busy and getting to the hotel from the airport was a little stressful with all the honking from the cars & motorcycle. Stepping in, we were greeted by the doorman...

 Report
Helpful?
1Thank Nicholas C
Fortuna H, Public Relations Manager at Fortuna Hotel Hanoi, responded to this review

Dear Mr. Nicholas, We very much appreciate your comments regarding your stay at the Fortuna Hotel Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that your feedback will serve as an encouragement to all of our staff as we are striving to continuously improve the quality...

Singapore, Singapore
Reviewed 9 March 2017

The staffs are polite and professional. Good facilities like gym, swimming pool, executive lounge, restaurants. The breakfast spread are good, with mixture of local, japanese as well as Asia food, Looking forward to the room upgrades.

 Report
Helpful?
Thank cire17
Fortuna H, Giám đốc quan hệ công chúng at Fortuna Hotel Hanoi, responded to this review

Dear Cire17, We very much appreciate your comments regarding your stay at the Fortuna Hotel Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that your feedback will serve as an encouragement to all of our staff as we are striving to continuously improve the quality of...

Seattle, Washington
Reviewed 4 March 2017

Upon arrival i was greeted with a lobby that was overwhelming with smell of smoke. The front desk staff were not very friendly for check in. the room was very outdated, bed very small and mattress was so hard i had trouble sleeping. The bathroom needs some updating and it didnt even come with soap or hair conditioner. I requested...

 Report
Helpful?
1Thank stacyks8
Fortuna H, Giám đốc quan hệ công chúng at Fortuna Hotel Hanoi, responded to this review

Dear Stacyks8, First of all , thank you for taking the time to tell us about your experience at the Fortuna Hotel Hanoi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fortuna Hanoi, we are striving to provide a superior service experience for every customer; therefore, your feedback...

Reviewed 10 February 2017

At the executive floor Lounge, there are not big variety of choice for food at breakfast. It is a bit boring to always have the same as I travel to place so often. There is an untruthful advertisement about the night club, when reading we thought that is open for hotel guests but it turns out it is a private...

 Report
Helpful?
Thank Bernard C
Fortuna H, Public Relations Manager at Fortuna Hotel Hanoi, responded to this review

Dear Mr.Bernard, Thank you for taking the time to tell us about your experience at the Fortuna Hotel Hanoi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fortuna Hanoi, we are striving to provide a superior service experience for every customer; therefore, your feedback is very important to...

306 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (126)
Viewed
Room/Suite (24)
Viewed
Hotel & Grounds (19)
Viewed
Family/Play Areas (3)
Viewed
Dining (11)
Viewed
Bathroom (7)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (57)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (163)
Viewed
Amenities (21)
Viewed
Deluxe Double Room (30)
Viewed
Deluxe Twin Room (29)
Viewed
Pool (17)
Viewed
Dining (48)
Viewed
The Hotel (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Room/Suite (5)
Viewed
Pool/Beach Area (4)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (1)
Viewed
Other (2)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Hanoi hotels
1.2 km away
Hanoi Daewoo Hotel
Hanoi Daewoo Hotel
#111 of 581 in Hanoi
362 reviews
3.8 km away
Hanoi Hotel
Hanoi Hotel
#266 of 581 in Hanoi
126 reviews
1.4 km away
Pullman Hanoi
Pullman Hanoi
#99 of 581 in Hanoi
611 reviews
Show Prices
Show Prices
Show Prices
2.5 km away
Hotel Nikko Hanoi
Hotel Nikko Hanoi
#88 of 581 in Hanoi
711 reviews
3.2 km away
Melia Hanoi
Melia Hanoi
#68 of 581 in Hanoi
1,741 reviews
1.3 km away
Lotte Hotel Hanoi
Lotte Hotel Hanoi
#51 of 581 in Hanoi
592 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Breakfast included
  • Dry Cleaning
  • Free Parking
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Cultivating the latest trend of Asian hospitality, the hotel is designed to the height of modern luxury with meticulous attention to details and dedicated service for discerning business and leisure travelers. Perfectly located in the financial and commercial district of Hanoi, within close proximity to the Old Quarter, steps away from Giang Vo Exhibition Center and minutes driving to National Convention Center, Fortuna Hotel is the ideal venue for business, leisure, meetings or events. Be it 350 well-appointed guest rooms, exclusive Executive Club floors, exquisite restaurants and dining experience, fully equipped state of the art fitness & spa facilities or 2 Grand Ballrooms & 6 multi-functional meeting room, it is a perfect venue for business or leisure stay. FACILITIES Guest Rooms & Suites 17 floors with 350 rooms & suites Capital Lounge The executive floor located on the 5th floor Dining 1. Tiffin All Day Dining - Lobby Level All-day a la carte: 11:00 a.M. - 10:00 P.M. Buffet breakfast: 6:00 a.M. - 10:00 A.M. Saturday-Sunday 6:00 a.M.-10:30 A.M 2. May Man Chinese Cuisine - 2nd Level Lunch from 11:00 a.M. - 2:00 P.M. (A la carte & dim sum) Dinner from 5:30 p.M. - 10:00 P.M. (A la carte) Opening hours: 6.00 A.M. - 3.00 A.M. 3. Emperor Japanese KTV Restaurant - 2nd Level Lunch from 11:30 a.M - 2:00 p.M (a la carte + lunch set menu) Dinner from 6:00 p.M. - 10:00 P.M. (A la carte + set menu) 4. Coffee Lounge - Lobby Level Open daily from 7:00 a.M. - 11 P.M. Relaxation & Recreational Facilities 1. Spa de Palace - Penthouse - 17th Level Operating hours: 10:00 a.M. - 12 Midnight 2. Sen Spa & Beauty Salon - 5th Level Operating hours: 10:00 a.M. - 11:00 P.M. 3. Fitness One - 5th Level Operating hours: Monday to Sunday. 06:00 A.M. - 10:00 P.M. 4. Swimming Pool - 5th Level Operating hours: Monday to Sunday. 06:00 A.M. - 10:00 P.M. 5. Millionaire Club - Lobby Level Opening hours: 10.30 A.M. - 6.30 A.M. 6. The Boss - Niteclub. KTV - Basement Level Opening hours: 6.00 P.M. - 12.00 Midnight MEETINGS & EVENTS 2 Grand Ballrooms & 6 Meeting rooms of various sizes and capacities with a well thought out space to suit a wide range of business or social events Victoria Ballroom Golden Ballroom Sentosa Laguna Marina Merlion I + II + III ... more   less 

Additional Information about Fortuna Hotel Hanoi

Address: 6B Lang Ha Street, Ba Dinh District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $116 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fortuna Hotel Hanoi 4.5*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Hotwire, Agoda, Cheap Tickets, Cancelon, Booking.com, Asiatravel.com Holdings, Priceline, TripOnline SA and HotelQuickly so you can book your Fortuna Hotel Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hanoi Fortuna Hotel
Hotel Style:
#50 Business Hotel in Hanoi
#51 Luxury Hotel in Hanoi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Fortuna Hotel Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms further from the lifts are definitely quieter”
mikebD3285KI, 11 May 2017 | Read review
“Rooms facing the pool has a much nicer view”
P7543OHnicholasc, 18 Mar 2017 | Read review
“Ask for rooms not near to the renovating floors”
ahgan, 19 Dec 2016 | Read review
“Should book early becauze this' high season in Hanoi”
kevin33066, 20 Nov 2016 | Read review
“Take a corner room as it bigger Higher floor have better view”
nthuong01, 16 Nov 2016 | Read review
5 of 5
Agoda.com
USD 116* /night
View Deal
Hotels.comUSD 120
Expedia.comUSD 120
Booking.comUSD 137
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates