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Pullman Hanoi

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Traveller (410)
Room & Suite (172)
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Overview
  • Excellent43%
  • Very good38%
  • Average14%
  • Poor4%
  • Terrible1%
Travellers talk about
“free mini bar”(10 reviews)
“highland coffee”(6 reviews)
“business trip”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Pullman Hanoi
Special Rate: Free upgrade
Offers from Pullman Hanoi
Special Rate: Free upgrade
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (734)
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161 - 165 of 537 reviews
Reviewed 29 September 2016

Friendly staff who are eager to assist. Room was good, however, i found the bed to be slightly too soft for my preference. Free mini bar (daily replenish of Coke, Light Coke, Beer and some super sweet aloe vera drink) was a plus. Breakfast was...More

Thank Shoebox3
Response from Pullman-Hanoi, General Manager at Pullman HanoiResponded 2 November 2016

Dear Shoebox3, We appreciate your taking the time to review your recent experience at Pullman Hanoi. We are happy to learn that generally our service met up your satisfaction, especially the friendliness of our colleagues and the complimentary in-room minibar. Concerning to the breakfast service,...More

Reviewed 29 September 2016

Nice hotel, with good location and staff. Has a good bar in lobby and restaurant on 1st Floor. Size of the room is decent and nicely furnished. Old property but well maintained. Look forward to staying again in next visit. Front office is very helpful...More

Thank Rakesh_Jakarta
Response from Pullman-Hanoi, General Manager at Pullman HanoiResponded 2 November 2016

Dear Rakesh-Jakarta, Thank you very much for taking the time to review your experience at Pullman Hanoi. It is always the great pleasure to receive the positive feedback from a happy guest. Rest assured that your compliments will be shared among the whole team, especially...More

Reviewed 29 September 2016

I'ave always very agreeable stay here: spacious and well arranged reception hall, hospitality everywhere, nice room, good service, delicious food and cafe... There are also excellent facilities for big conferences (national or international) : workshops or seminars, meetings (corporate, family...)More

Thank nvchan
Response from Pullman-Hanoi, General Manager at Pullman HanoiResponded 2 November 2016

Dear Nvchan, We would like to thank you for taking the time to share your feedback with us. We are delighted to learn that you had an enjoyable stay and appreciated the hospitality from our colleagues and the full-equipped conference facilities. Rest assured that your...More

Reviewed 26 September 2016

We stayed in Hanoi for a week for a holiday. We stayed in September Upon arrival we were aware the Pullman stands out from the building surrounding the hotel. Its clean modern, and the staff very welcoming. We were upgraded to a deluxe room, though...More

2  Thank Russell J
Response from Pullman-Hanoi, General Manager at Pullman HanoiResponded 2 November 2016

Dear Russell J, Thank you very much for your detailed review on the recent experience at Pullman Hanoi. It gives us the great pleasure to learn that you appreciated the hotel services with many elements from the hospitality from our colleagues, especially the attentiveness and...More

Reviewed 22 September 2016

Amazing room with nice view, we can easily see the new Sky Train terminus who will be implanted front of Pullman and that will be a plus in a near future for this hotel. I strongly believe the management of hotel is well done because...More

Thank Tomodachi90
Response from Pullman-Hanoi, General Manager at Pullman HanoiResponded 4 October 2016

Dear Orhanzor, We appreciate you taking the time to review the recent stay at Pullman Hanoi. We are pleased to learn your satisfaction with many elements, from the well-appointed room with the nice view to the professionalism and hospitality of our colleagues and the varied...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 92 - USD 172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Hanoi
#39 Luxury Hotel in Hanoi
#55 Spa Hotel in Hanoi
#58 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 92 - USD 172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Hanoi
#39 Luxury Hotel in Hanoi
#55 Spa Hotel in Hanoi
#58 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (410)
Room & Suite (172)
Dining (65)
Pool & Beach (15)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
norb49
14 November 2017|
AnswerShow all 3 answers
Response from HolidayCNY | Reviewed this property |
Sort mate. Guess my reply is a bit late. The answer is yes.
0
Votes
Glenn K
21 April 2017|
AnswerShow all 8 answers
Response from dtswk | Reviewed this property |
As you exit the departure area and still in the airport. Turn left, there is a number of exchange places. I got a private car from them including my return. Was around $25 each way, but very nice car and driver. Ok a... More
1
Vote
AnkurSeth17
26 November 2016|
AnswerShow all 6 answers
Response from Vincent L | Reviewed this property |
Not too sure about the distance. But usual taxi fare from airport to downtown Hanoi (incl. Pullman) is 350.000vnd.
1
Vote
Room Tips
"Excellent rooms and services"
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"With the executive rooms free access to the executive lounge for snacks and drinks and happy hour. Separate..."
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"Clean and comfortable room with large bed ensure i have a quality sleep and rest well. High speed Wifi in the..."
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"The highland coffee in the parking lot area is great and has English speaking staff."
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