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Sunway Hotel Hanoi

794 reviews
#113 of 607 Hotels in Hanoi
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Traveller (255)
Room & Suite (106)
Dining (38)
Overview
  • Excellent26%
  • Very good54%
  • Average17%
  • Poor2%
  • Terrible1%
Travellers talk about
“nice hotel”(43 reviews)
“old quarter”(69 reviews)
“four star”(8 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (794)Write a Review
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Show reviews that mention
All reviewsnice hotelold quarterfour starlobby barstayed here for nightsvietnam touropera housethe air conditioningbreakfast buffet isshort stayfrench quarterhotel restaurantcomfortable stayday tourclean roomsphohalong bay
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211 - 215 of 645 reviews
Reviewed 27 November 2015

Very good Hotel, friendly staff, nice cozy bar at the ground floor with happy hour from 4-8pm, nice clean efficient restaurant and fair enough breakfast choice on the 1st floor. We booked a Superior Room which again is pretty spacious and comfortable. 1 double bed...More

1  Thank Innovation Sola... R
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 2 December 2015

Dear Innovation Sola... R, Thank you for your kind comments and thoughts about Sunway Hotel. We are glad that you enjoyed your stay and had a wonderful experience especially our friendly staff, nice cozy lobby bar with happy hour service, nice clean efficient restaurant and...More

Reviewed 21 November 2015

In a party of 32 with Mercury holidays. We were made very welcome from the first step of entry.Being the evening arrival the rooms were ready for all of us. Our room was very spacious and lovely sparkling white bedding, plenty of room in the...More

2  Thank Margaret H
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 24 November 2015

Dear Margaret H, Thank you for your kind comments and accurate observation of Sunway Hotel Hanoi. It has been indeed a pleasure serving you and we are delighted that you enjoyed your stay with us and appreciated our spacious & quiet rooms, buffet breakfast &...More

Reviewed 17 November 2015

Great breakfast, good, comfortable room, helpful staff, made this hotel a good place to stay! Wi-fi was free, connected easily and a bottle of water per person was provided gratis each day. Service was good, location was good, rooms were above average. We had no...More

Thank Angela B
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 24 November 2015

Dear Angela B, Thank you for taking time to write such a detailed review about Sunway Hotel. We are glad that you enjoyed your stay and your appreciation of our good, comfortable room, great breakfast, helpful staff, free & easily connected wifi and good location...More

Reviewed 14 November 2015

Great hotel at the city . Good service and well keep hotel and up to international standard . Good breakfast and feel like home . Walk around the area also very safe city to visit.....try the special coffee.More

Thank Chinjoongonn123
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 24 November 2015

Dear Chinjoongonn123, Thank you for your kind comments and thoughts about Sunway Hotel. We are glad that you enjoyed your stay and had a wonderful experience especially the great breakfast and good service. It was a pleasure serving you and we look forward to welcoming...More

Reviewed 13 November 2015 via mobile

We stayed here for 4 nights at the start of our holiday. Started well as when we arrived at 6:30am we were told our room wasn't ready but we could have breakfast, leave our bags and shower and change, just what we needed after a...More

Thank AndrewRo
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 16 November 2015

Dear AndrewRo, Thank you for taking time to write such a detailed review about Sunway Hotel. We are glad that you enjoyed your stay and your appreciation of our spacious, clean & well maintained rooms and helpful staff is great motivation for all of us....More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 52 - USD 138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Luxury Hotel in Hanoi
#49 Family Hotel in Hanoi
#58 Business Hotel in Hanoi
#63 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 52 - USD 138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Luxury Hotel in Hanoi
#49 Family Hotel in Hanoi
#58 Business Hotel in Hanoi
#63 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (255)
Room & Suite (106)
Dining (38)
Business Centre & Event Rooms (8)
Family and Play Areas (4)
Questions & Answers
Ask a question
Nick R
19 September 2017|
AnswerShow all 12 answers
Response from Steve H | Reviewed this property |
Hi Nick, not sure where that information came from but that is simply not true. We had eggs and dairy products every morning throughout the hotels in Vietnam. The food is cooked definitely different except the eggs . FYI... More
1
Vote
fatlady66
2 December 2016|
AnswerShow all 6 answers
Response from Bob R | Reviewed this property |
Sorry, I'm not sure about this. I think it's best if you e-mail the hotel direct.
0
Votes
Elissa S
29 October 2016|
AnswerShow all 2 answers
Response from juliejt | Reviewed this property |
Shampoo, conditioner, bath gel, shower cap, toothbrush and toothpaste and razor. Also a hairdryer.
2
Votes
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1234
Room Tips
"because of location dont expect any nice views so choice of room is irrelivant"
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"Great location! Great employees!"
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"Overall it was a nice experience"
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"Book in advance, because the best rooms sold out pretty quickly"
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